Segment does not exist anymore, now what ?
 

I was scheduled to do a SFO-SJD and now cannot find any direct flight so it obviously has been canceled.

What's the rule in this case ?

My route was: HNL-SFO-SJD-DFW-CUN-MIA
Considering I will be in a hurry and the time of year (mid-december and no flight is booked except CUN-MIA on Dec. 20) I would gladly kick the SJD stopover and do SFO-DFW-CUN.



[This message has been edited by bearaway (edited Nov 16, 2003).]

If you have a confirmed reservation its the airline's problem
The "rule" depends on your ticket. What is it ?
Have you talked to the airline ??

It's a MONE5. No I did not talk to AA yet, I just figured that out when planning my next legs and looking at the CX planner and AA timetable and wanted to get the feedback from people used to deal with that first.

And I prefer to talk to people face-to-face for that and there is no AA desk in Bundaberg http://www.flyertalk.com/forum/wink.gif

When my CX flight JFK-HKG was cancelled (days of operation changed), Cathay wrote out a FIM to give me the extra coupons, rather then re-issue the ticket.
Before you call them, can I suggest that you decide what you would like them to do as far as flights/aircraft are concerned and then suggest that to them?

I have an open dated AONE5. The AA sector that is questionable is YVR-STL. AA does not fly that route year round. I wonder if I should just make a reservation and just show up for the flight.. after all, the flight was there when the ticket was issued.

Trust me, any AA agent would not want to touch the 26 sector ticket with a 10 foot pole.. (this was done before the 20sector rule).. and the ticket was issued by CX.

I have found that open ticket segments provide no guarantee of flying that route without additional expense (or segment cost) if the airline no longer does so. However, a ticketed confirmed flight segment will generally get you between the two points on somebody's airline (not necessarily your original carrier) without additional expense.

My experience with AA, with my open-dated M-OWE is that they will just book me into connecting segments. The original airport will give me a BP with hand-written note of the ticket number, sometime with the word "invol route change" or things like that. The original paper ticket with go with the 2nd segment (connecting airport).

but:

1. I am holding a hand-written ticket, as GB said, they don't want to mess up with that.

2. I am an AA EXP, traveling AA on AA-stock OWE ticket, and AA rebook me to AA but not another airline.

3. When you do the reservation by phone, the booking agent may hesitate to book you, but I just insist that I need resevation of certain sub-class with a ticket number, they will do it anyway.

4. and yeah, the res agent will always said "booking is confirmed subject to ticket verification at the airport", sounds scary but as long as your paper ticket is valid and with the right sub-class. I am ok.

Good Luck.

Oh, BTW, at least for AA, if you do your segments reservation into different records instead of 20 at the same time, it actually helps to check-in faster for me, although it create a tough time when you talk to the RTW desk.

This was what I planned, but at the same time I'm afraid to be stuck somewhere if I wait too long as it will be december by then. But the beauty of it is that I can fly anywhere so hopefully there will be at least one way for me to reach MIA before xmas.

I'm afraid I don't really understand what you mean here.

My MONE5 is 25 segments, expiring in Jan 16, 2004: CDG-LHR-CAI-LHR-SEZ-NBO-LUN//VFA-JNB//CPT-JNB-HKG-CEB-HKG-BKK//SIN-DPS-PER-SYD-CNS//BNE-CHC//AKL-SYD-HNL-SFO-SJD-DFW-CUN-MIA-CDG. It was issued by BA. At this time, I had to open date AA segments as it looked like AA would not want to book more than 10 months before.

While in CPT I booked my last flight MIA-CDG as the desk told me it is otherwise difficult to bring back my record to life if all are open-dated.

And I'm booking one at a time as I never know when I will show up... I have been booking sometimes just 24h before.

This is what I mean. don't put 20segments in one PNR!