Oneworld booking and pricing experiences
#856
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Be aware that when a ticket is changed, there seems to be some sort of notification to the plating airline. I purchased an ex-SEZ ticket and about a month later, since the fare was still there, had my TA change the dates and the route of the last flight. It auto-priced and I had new e-tickets right away. But the next day BA notified the agency that the ticket was invalid and ordered them to cancel it and refund it, withholding the 5% cancellation fee and the $125 change fee. My TA created a new itinerary and ticketed it, and I of course have not changed it. But the act of changing the first ticket, even though it auto-priced, caused it to come to BA's attention. I'm upset at being charged the 5% cancellation fee when BA was the one who ordered it cancelled, and the $125 change fee as well. But I am afraid of doing a charge-back with the credit card company because I don't want BA investigating and then cancelling the new ticket.
#857
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
Does the requirement of using a BA marketed flight from TC2 to TC1/3, i.e. from Africa/Europe to N/S America or Asia/Oceania apply after the 1st flight has been flown?
If a travel agent did the original ticketing and the first flight is already flown, would one contact the issuing airline (Sri Lankan in your case) for changes or just contact the OW airline that one intended to use for the next flight segment?
Lastly, do the rules as of the ticketing date apply or the rules of the date that the fare was filed? Some changes are now valid which were not valid even 1 year ago.
If a travel agent did the original ticketing and the first flight is already flown, would one contact the issuing airline (Sri Lankan in your case) for changes or just contact the OW airline that one intended to use for the next flight segment?
Lastly, do the rules as of the ticketing date apply or the rules of the date that the fare was filed? Some changes are now valid which were not valid even 1 year ago.
it allows 2 stopovers in US (after south america instead of one of them being transfer without stopover) and Asia (between europe to australia)
#858
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
#859
Join Date: Apr 2000
Posts: 2,637
The only problem reading the EF version of the rules is that 2/3 of the 2500 lines appear to be concerned about travel within the African continent and within specific Asian countries in the transfer section. I just plan to depart and return to SEZ and avoid the rest of Africa. I wonder if one can ignore the transfers section. Any of our ticketing experts (CALCHAS or JAXBA) care to comment?
#860
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
#861
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Personally, and some here know that I'm pretty conservative on this issue, I see no problem. The airlines are now fully aware of what happened.
#862
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
#863
Join Date: Apr 2000
Posts: 2,637
Issuing airline is UL, 603..... although the 1st 4 flights are on BA. I intend to fly the 1st 3 BA flights, then redo the whole ticket. I guess that I will have to deal with UL, but may pay a fee for the issuing TA to do all of the work. 1st flight is next year. Anyone changed their ex-SEZ ticket after flying 1st segment? My copy of the rules from EF stated 2 entries into N America is OK, no need for 1 to be a transit w/o stopover.
#865
Join Date: Mar 2008
Location: London (~75% of the year).
Programs: AA PPro
Posts: 475
(Yes I will have the possibility of higher taxes to contend with of course but for ex cai as mine was or ex sez as it sounds you have there is limited choice)
#866
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
That sounds good in general, but I am not sure it is a good idea to contact them for changes to an ex-SEZ trip, given the reports.
#867
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
#868
Join Date: Mar 2000
Posts: 938
BA has an RTW dept in the UK [email protected] but as anabolism wrote there may be issues in trying to make changes to the ex-SEZ tickets.
#869
Join Date: Mar 2008
Location: London (~75% of the year).
Programs: AA PPro
Posts: 475
BA has an RTW dept in the UK [email protected] but as anabolism wrote there may be issues in trying to make changes to the ex-SEZ tickets.
#870
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Clearly it was a valid fare, BA revisionism notwithstanding. That's what the SABRE guarantee is about. That said, I would have to assume that BA will be looking for any opportunity (excuse) to restrict the ex-SEZ tickets. As I mentioned above, I'm extremely (possibly even irrationally) conservative about this and thus will not be attempting any changes. IMO these tickets represent far too much of a saving for me even to consider taking any risk.
Last edited by Dr. HFH; Nov 19, 2018 at 8:22 am