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xONEx ticketing
How can I be 100% sure my DONE4 has been completely issued and I won't get a nasty surprise at the airport ?
I am doing a DONE4 ex-AMM. I have booked through the AA GSA in Cairo, given them my credit card details and paid the service fee. They've since sent me an email like this: (numbers and names changed) VIRTUAL COUPON RECORD ♦ 1234567890123-99 NAME-SMITHY/DR TTL NBR OF CPNS-16 DATE OF ISSUE-01APR13 PNR-ABCDEF 14MAR13 FF NBR-QF 9876543 SPH CC-BAXXXXXXXXXXXX1111 CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT 1 RJ 267 D 18APR AMMYUL 0310 OK DONE4 OK Etc.. FARE JOD 5103.10 EQUIV PAID EGP49401.00 TAX 668.00YQ TAX 3699.00YR TAX 4030.00XT TOTAL EGP57798.00 I've also received an AA eTDS Itinerary email from AA with all the flights on it, and I can see a status of "Ticketed" when I check the booking via aa.com using the record locator. I've done these before, but it's been a couple of years and previously I've always booked them through the AA RTW desk, never a travel agent (and never from a country I'm not living in). Sorry, I'm just feeling a bit paranoid since the first flight is in a week and I can't remember what documentation I receive to know that everything's ready to roll. |
Do you have a Ticket Number yet ??
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Originally Posted by moa999
(Post 20573093)
Do you have a Ticket Number yet ??
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Go on AA.com and look up your reservation using the AA PNR. I assume that would be the PNR-ABCDEF noted in your OP. BTW, you may want to call AA and get the PNR for QF/BA/CX so you can book seats on their respective flights via their respective web sites.
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Originally Posted by aaupgrade
(Post 20573608)
Go on AA.com and look up your reservation using the AA PNR. I assume that would be the PNR-ABCDEF noted in your OP. BTW, you may want to call AA and get the PNR for QF/BA/CX so you can book seats on their respective flights via their respective web sites.
When I look it up on aa.com, the status shown is "Ticketed". I've been assuming that's good. :) I can also already see the itinerary in my QFF FF page (I've used my QFF number for the booking) and select seats there for the QF flights. EDIT: Using the PNR from my QFF FF page I can also see checkmytrip.com shows every segment as "confirmed". |
Originally Posted by drsmithy
(Post 20573729)
Thanks.
When I look it up on aa.com, the status shown is "Ticketed". I've been assuming that's good. :) I can also already see the itinerary in my QFF FF page (I've used my QFF number for the booking) and select seats there for the QF flights. EDIT: Using the PNR from my QFF FF page I can also see checkmytrip.com shows every segment as "confirmed". Typically it should show "Ticketed - <date>" when properly ticketed. AN AA ticketed booking would have ticket number starting with 001- ... |
Originally Posted by serfty
(Post 20573754)
No - it may not be ticketed as yet.
Typically it should show "Ticketed - <date>" when properly ticketed. AN AA ticketed booking would have ticket number starting with 001- ... |
Plus another question in this scenario - where do I put in my APIS info ? It's prompting me to do so on my QFF bookings page, but this is a ticket issued through AA with the first flight on RJ from AMM-YUL (then YUL-DFW 2 days later)...
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Originally Posted by serfty
(Post 20573754)
No - it may not be ticketed as yet.
Typically it should show "Ticketed - <date>" when properly ticketed. AN AA ticketed booking would have ticket number starting with 001- ... Reservation Name AMM/YUL Status: Ticketed Apr 01, 2013 Feeling better now. Still wondering about where to lodge the APIS info, though... |
Completely sure....
Originally Posted by drsmithy
(Post 20572993)
How can I be 100% sure my DONE4 has been completely issued and I won't get a nasty surprise at the airport ?
The easiest way to be sure: call AA RTW desk in US & ask if it is ticketed, and to check that all the segments appear to be in order. As others have alluded, make sure you have your ticket # available (I try to print out the itinerary AA RTW desk will email which has the ticket # at the bottom). The ticket # can become very valuable with OW partners if one is in a foreign land & they can't pull up your reservation with the flight # & date. I had this happen with a LAN flight in AKL several years ago -- it was a nightmare, it may have been something to do with the recent earthquake in SCL. Remember, certain changes to the ticket (i.e., I believe eVIP's) generate a new ticket # which is good to have on hand. |
Originally Posted by aaupgrade
(Post 20573608)
BTW, you may want to call AA and get the PNR for QF/BA/CX so you can book seats on their respective flights via their respective web sites.
Happy Travels. |
<deleted>
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Originally Posted by NDFan
(Post 20619226)
OP says he has the eTDS Itinerary email from AA, which includes the partner airlines' booking reference numbers (along with terminal info, flying time and aircraft type for each segment). Few people seem to be aware of this.
Happy Travels. Same goes for ticket numbers, as mentioned above. One time an AA computer glitch left us unticketed on an FCO departure. Everything else about the booking - including seat assignments - seemed so 'complete' I didn't notice until OLCI when the BA computer mentioned a 'slight irregularity that will require airport check-in'. "Fortunately" the glitch dated the booking a year later which thwarted the normal ticketing progression but left the reservation on perma-hold until the humans straightened it out. Good thing we were uncharacteristically early for the flight. |
Originally Posted by JohnAx
(Post 20622985)
...
Same goes for ticket numbers, as mentioned above. One time an AA computer glitch left us unticketed on an FCO departure. Everything else about the booking - including seat assignments - seemed so 'complete' I didn't notice until OLCI when the BA computer mentioned a 'slight irregularity that will require airport check-in'. "Fortunately" the glitch dated the booking a year later which thwarted the normal ticketing progression but left the reservation on perma-hold until the humans straightened it out. Good thing we were uncharacteristically early for the flight. Before leaving Rome, I noticed a new PNR for me and thought it rather strange. I did not worry too much though, merely making sure I had recorded the new PNR. Checking in to go to MAD with IB a few mornings later at FCO became problematic as they could not find my ticket number. My wife's booking was fine but mine was nowhere to be 'seen' by their systems. I had no internet access or other method of finding it. It was over an hour later before they were able to find it (the agent called AA in the other terminal [who had just 'opened'] ans was able to obtain the 001- number). So, yes - PNR's are good, Ticket numbers are even better. (And again, it was a good thing we arrived at the airport early.) |
Originally Posted by serfty
(Post 20630621)
My wife and I were on a joint LONE4 (AA issued). Flying -LAX-xORD-FCO- as part of a this, somehow our booking became split and my ticket number changed.
Before leaving Rome, I noticed a new PNR for me and thought it rather strange. I did not worry too much though, merely making sure I had recorded the new PNR. Checking in to go to MAD with IB a few mornings later at FCO became problematic as they could not find my ticket number. My wife's booking was fine but mine was nowhere to be 'seen' by their systems. I had no internet access or other method of finding it. It was over an hour later before they were able to find it (the agent called AA in the other terminal [who had just 'opened'] ans was able to obtain the 001- number). So, yes - PNR's are good, Ticket numbers are even better. (And again, it was a good thing we arrived at the airport early.) The airlines love e-tickets because it saves them money in production and delivery. They lied about the benefits to the traveler, methinks. |
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