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Originally Posted by cphurley
(Post 25739551)
....Has anyone setup and booked with BA.com but then changed FF number to AA for either the entire RTW itinerary OR individual flights?
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Originally Posted by Full Score
(Post 25744627)
Yes. Two AONEs ex-CPT booked through BA UK. Throughout the 16 segments over about nine months I constantly changed between BA/AA FF#s.
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FYI, as many book and credit with AA. From the website FAQs:
Is there a maximum number of base award miles that can be earned on a ticket? Yes, a maximum of 75,000 miles will be awarded per ticket (inclusive of any class of service and elite status bonus miles). But I guess we can always switch the FF# midway as needed? |
Originally Posted by cphurley
(Post 25745812)
.....I'd want to ensure AA on all flights.
Phone BA and tell them to take out your BA FF number on ALL flights and substitute your AA one. Then check on the AA site that this has happened. |
Originally Posted by pandaperth
(Post 25737785)
However, in my experience of setting up an itinerary on the phone (both times it was with the AA RTW desk) it only took 10mins or so to get it done.
I called this morning re: the itinerary I setup on Wednesday and got an agent who said that it could not be priced, "there is no valid fare". After pressing a bit to try to get details, the woman said that I was back-tracking on the itinerary (which I am not). She transferred me back to Sales and I got the same person who setup my itinerary in the first place and he could NOT make sense of the issue. He sees it as a valid itinerary (as does the online tool, as do I). Anyway, someone (maybe the woman I spoke to earlier) canceled my itinerary so the gentleman setup a new itinerary with the same flights, put some notes in asking to rush and stating that the itinerary appears to be a valid RTW fare and sent back to pricing. We'll see how that goes... to be continued. |
Originally Posted by Phileas
(Post 25733959)
- Last, I called in JNB to make minor changes and get it repriced. Once I was happy with the itinerary, I emailed the agent who took charge of my booking to agree on a time for him to call me, which he did to get my CC information.
Depending on your time zone, you can probably skip the second step and call directly in SA. |
Originally Posted by cphurley
(Post 25733724)
My experience with AA and Mindpearl went the same as yours. I first tried "Reservations: +27 011-844-6067" as listed on AA's website and was quoted the rule that payment billing address MUST match country of origin or re-pricing was required.
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Originally Posted by cphurley
(Post 25734088)
Thanks everybody for the quick feedback, I'll proceed accordingly. For some reason, I get an error when I click through on the tool, so I never got as far as having the BA locator, which would save me having to run through each sector again on the phone. Other than not having QR on first flight and the lack of Australia/NZ flights showing up, are any of the segments below generally a problem with the online tool?
JNB-CPT-LHR-ZRH-NYC-ORD-EGE-ORD-MIA-ORD-PEK-CMB-KUL-REP-HKG-JNB JNB-CPT-LHR-ZRH on BA (British) ZRH-NYC-ORD-EGE-ORD-MIA-ORD-PEK on AA (American):td::confused: PEK-CMB-KUL on UL (Sri Lankan) CMB-KUL-REP on MH (Malaysia) REP-HKG on KA (Dragonair) HKG-JNB on CX (Cathay) Now, I've switched to ORD-DFW-PEK which will put me on AAs 787 product; I did have 1 segment to spare and since I have yet to fly 787, I'm pushing forward with that itinerary. Now I have been able to get all the way to getting my PNR on the online tool, and it SHOULD be as simple as phoning BA JNB tomorrow am to get this thing booked. I'll come back and report here but I've got my fingers crossed and I'll be calling as soon as BA JNB opens tomorrow am. |
Originally Posted by cphurley
(Post 25766209)
Now I have been able to get all the way to getting my PNR on the online tool, and it SHOULD be as simple as phoning BA JNB tomorrow am to get this thing booked. I'll come back and report here but I've got my fingers crossed and I'll be calling as soon as BA JNB opens tomorrow am.
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Originally Posted by anabolism
(Post 25772804)
If you don't need to make any changes to the itinerary, why not ticket via the online tool?
I think this is where you would have called Mindpearl with your flights. Maybe I'd get a new guy?? I think the consensus is to try to ticket through BA office in JNB--correct? Any other ideas? This is discouraging. |
duplicate - deleted
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Originally Posted by anabolism
(Post 25772804)
If you don't need to make any changes to the itinerary, why not ticket via the online tool?
If it is the first carrier then it does not complete the purchase in the online tool Instead it gives you the PNR and instructs you to phone its office in the country of origin to complete the purchase |
Originally Posted by pandaperth
(Post 25774456)
BA, in its wisdom, does it differently
If it is the first carrier then it does not complete the purchase in the online tool Instead it gives you the PNR and instructs you to phone its office in the country of origin to complete the purchase |
Originally Posted by anabolism
(Post 25777353)
I did not realize this. Does it give you a price?
IIRC the email BA sends you says the price is firm for 96hrs. If you don't pay within the 96hrs then the PNR is cancelled |
Originally Posted by cphurley
(Post 25766209)
Now, I've switched to ORD-DFW-PEK which will put me on AAs 787 product; I did have 1 segment to spare and since I have yet to fly 787, I'm pushing forward with that itinerary. Now I have been able to get all the way to getting my PNR on the online tool, and it SHOULD be as simple as phoning BA JNB tomorrow am to get this thing booked. I'll come back and report here but I've got my fingers crossed and I'll be calling as soon as BA JNB opens tomorrow am.
Disappointed with BA JNB right now... |
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