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-   -   Upgrading CX sectors with AM on an RTW (https://www.flyertalk.com/forum/oneworld/1410593-upgrading-cx-sectors-am-rtw.html)

anabolism Nov 26, 2012 3:40 am
Originally Posted by Dave Noble (Post 19743112)
Whether that rule has been removed I am not sure, but when AA 1st introduced mileage upgrades on BA, ATW tickets were explicitly prohibited and I do remember seeing the wording in some AA pages.

I agree that it does not appear to be published now which is why I did post as I did

Since the poster was referring to the AA agent mentioning it, I was presuming that the AA agent was referring to the AA mileage upgrade rules rather than BA's mileage upgrade rules
AA says there is such a rule and refuses to upgrade BA segments on RTW tickets. BAEC also says there is such a rule and refused to upgrade a BA segment using Avios. The AA RTW agent seems to feel this applies to all carriers' segments aside from AA segments.

Originally Posted by Dave Noble (Post 19743507)
Rather than try this, which I would have doubts on working, I would suggest getting CX to re-issue the ticket once the upgrade is applied and then it will be a CX ticket and out of the hands of AA
CX/AM seem unable or unwilling to do so.

Dave Noble Nov 26, 2012 12:01 pm
Originally Posted by anabolism (Post 19745871)
AA says there is such a rule and refuses to upgrade BA segments on RTW tickets. BAEC also says there is such a rule and refused to upgrade a BA segment using Avios. The AA RTW agent seems to feel this applies to all carriers' segments aside from AA segments.
As I said there was such a rule with upgrading BA sectors with AA points such that OW ATW fares were explicitly excluded ; I cannot find it published now tho

Originally Posted by anabolism
CX/AM seem unable or unwilling to do so.
If CX will not reissue the ticket for you for the upgrade , then you are likely to be out of luck methinks. If you can get CX to take it over and reissue, then you will be fine however you may be up for any CX carrier surcharges

Similar problems can occur when trying to upgrade an AA flight using AA miles where a ticket is issued by another carrier; unless AA can reissue the ticket the upgrade may not be possible

anabolism Nov 26, 2012 10:59 pm
Originally Posted by Dave Noble (Post 19747955)
As I said there was such a rule with upgrading BA sectors with AA points such that OW ATW fares were explicitly excluded ; I cannot find it published now tho
The deletion of that language from the web pages describing upgrading BA flights is what lead me to believe it was now possible. AA RTW and BAEC seem to feel there still is such a rule. It seems to me that the deletion is more likely than not significant, but of course what I think makes no difference.

Originally Posted by Dave Noble (Post 19747955)
Similar problems can occur when trying to upgrade an AA flight using AA miles where a ticket is issued by another carrier; unless AA can reissue the ticket the upgrade may not be possible
AA RTW says they are now fine taking over the reservation and reissuing. In the past, I'd run into situations where an itinerary was originally booked in another GDS and hence AA couldn't see all flights, and so couldn't take it over, but I'd asked about it more recently (unrelated to the CX upgrade question) and was told they'd do so.

ernestnywang Nov 27, 2012 8:57 pm
Originally Posted by anabolism (Post 19745871)
CX/AM seem unable or unwilling to do so.
It will be hard for MPO / AM to do that. Retrospectively, CX Reservation might be able to re-issue, and MPO / AM will then be able to issue the UG.

ernestnywang Nov 27, 2012 8:58 pm
Originally Posted by anabolism (Post 19751203)
AA RTW says they are now fine taking over the reservation and reissuing. In the past, I'd run into situations where an itinerary was originally booked in another GDS and hence AA couldn't see all flights, and so couldn't take it over, but I'd asked about it more recently (unrelated to the CX upgrade question) and was told they'd do so.
Even if AA can't see all the FLTs, they can surely see all the E-TKT images.

anabolism Nov 28, 2012 3:50 pm
Originally Posted by ernestnywang (Post 19757268)
Even if AA can't see all the FLTs, they can surely see all the E-TKT images.
Sure, but then they have to rebuild the itinerary by adding the invisible sectors as Long Sell or something, which can result in further problems down the line. That's what happened to me a few years ago, but as I said, the AA RTW desk seems more confident now.


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