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need to convert DONE5 to paper ticket
During a recent 3-way call between BA, the AA RTW desk, and myself, I was informed by both BA and AA that my current DONE5 ticket will need to be converted to a paper ticket due to a future CAI - AMM leg on RJ. This was the first I had heard of this, and the ticket is hardly new (issued in March 2009, travel begun November 2009, at least 10 or so free flight/date changes and 1 paid itinerary change since issuance) and the RJ leg in question has been there from the outset. [The ticket was issued by AA.]
I'm concerned about the implications of doing this paper ticket conversion, as I've found the advantages of OLCI and PYOBP to be substantial, especially when flying with BA. [In years past, for example, when checking in at an BA airport desk they have had the very annoying habit of requesting to see the original credit card used for buying the ticket --- which in this case would be impossible as it was lost and replaced with a new number, several months ago). My questions are: 1. Has anyone else had the experience of requiring a conversion of a xONEx to a paper ticket simply because of a RJ segment? 2. Are there substantial advantages to a paper ticket that surpass the inability to OLCI and PYOBP? Segments after the RJ one are on IB, BA and JL. 3. Should I perform the conversion before arriving in CAI? I'm arriving in CAI on BA from LHR. 4. Should I request a conversion back to an e-ticket after I arrive in AMM? 5. Should the conversion to a paper ticket, or the reconversion back to an e-ticket cost me anything? Thanks in advance for your advise/suggestions! |
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Can't help the specific question, but CX who issued my current xGLOBxx ticket insisted on a paper ticket issue (inspite of my request for e-tickets) because of sectors on GF and AS. They said that the e-ticket system could not support that combination of carriers with the other (usual) suspects which included QF, BA & AA.
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Originally Posted by Bukhara
(Post 13344258)
After all the vairous changes you have made, which carrier has issued the latest incarnation of your ticket? It wouldn't be anything to do with open sectors per chance?
[btw, the cause of the 3-way conversation was due to my not being able to OLCI a next-day BA departure ex-EZE. [My wife, on the identical itinerary, with a separate PNR, had no such problem.] The BA agent said that their system was unable to see my most current ticket number, and needed AA to resend it. The two agents spent over a half-hour on the phone together trying to diagnose what had gone wrong (and was continuing to go wrong) with my ticket, and amidst everything else, they both asserted that I needed to convert to a paper ticket before the CAI - AMM flight, as though this were obvious, common knowledge. If I had heard it from only one of them, I would certainly have ignored it....] |
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Originally Posted by Bukhara
(Post 13344598)
Ah. It's making some sense now.
It sounds like one of those reasons why some people prefer paper tickets. The AA ticket has not come through to BA hence the OLCI problems. AA and BA seem to fear that this will be a feature for onward flights, so it's not specifically related to the RJ flight. In the industry, it's known as 'one of those things.' It is an unfortuante (rare) occurance with multi airline e-tickets that a carrier is just not able to access the ticket. I've never really understood why this sometimes happens although in this instance it is probably just a communication breakdown between Sabre (used by AA and recently adopted by LAN) and Amadeus (used by all other OW carriers bar CX). BA cannot see your AA e-ticket so would not receive revenue for the sector you are due to fly. |
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