Feb 25, 2018, 8:12 pm
Last edit by: Mwenenzi
Australia
Entry
FT thread ---> Australia immigration (incl ETA visa) & customs
Australian government web site Arrivals SmartGate
Australian government web site If arrivals SmartGate doesn't work for me, will I have to join the back of the manual queue? -->No
SmartGate is no longer only associated with USA Global Entry or Nexus/Sentri or anything to do with APEC
SmartGate on wikipedia
You get a card at a self service kiosk, by placing your passport on the slide, and then put that card into the SmartGate. Use the first available kiosk. They are in the passage ways and at the SmartGate area. Most people will not talk to an immigration agent.
From Arriving into Australia > Arrivals SmartGate
Australia
Departure
Australian government web site Departing from Australia
From Departing from Australia > Departures SmartGates
New Zealand
FT thread NZeTA required from 1 October 2019 to visit or transit New Zealand.
Visa
NZ government web site How to apply for a visitor's visa
NZ government web site About this visa Visitor Visa
NZ government web site Apply for your visa online
NZ government web site Do you need a visitor's visa?
Note:
Visa waiver (check for other conditions)
Entry
NZ government web site Travelling to NZ - On your arrival
NZ government web site Travelling to NZ - egate
New Zealand Departure
NZ government web site Leaving NZ
Entry
FT thread ---> Australia immigration (incl ETA visa) & customs
Australian government web site Arrivals SmartGate
Australian government web site If arrivals SmartGate doesn't work for me, will I have to join the back of the manual queue? -->No
SmartGate is no longer only associated with USA Global Entry or Nexus/Sentri or anything to do with APEC
SmartGate on wikipedia
You get a card at a self service kiosk, by placing your passport on the slide, and then put that card into the SmartGate. Use the first available kiosk. They are in the passage ways and at the SmartGate area. Most people will not talk to an immigration agent.
From Arriving into Australia > Arrivals SmartGate
Arrivals SmartGate enables eligible travellers arriving at Australia’s eight major international airports the option to self-process through passport control. It provides a secure and efficient way to clear through passport control.
Arrivals SmartGate uses the information in ePassports and facial recognition technology to perform checks usually conducted by an Australian Border Force officer.
Arrivals SmartGate uses the information in ePassports and facial recognition technology to perform checks usually conducted by an Australian Border Force officer.
Eligibility to use arrivals SmartGate
You are eligible to use arrivals SmartGate if you:
are aged 16 years* or older
hold an ePassport from one of the following:
Airline crew who meet these eligibility requirements can choose to use arrivals SmartGate rather than being manually processed through the crew lane.
Australian and New Zealand ePassport holders travelling on military orders are not eligible to use arrivals SmartGate.
* Australian children aged 10 to 15 years (inclusive) can use arrivals SmartGate if they are accompanied by at least two adults.
You are eligible to use arrivals SmartGate if you:
are aged 16 years* or older
hold an ePassport from one of the following:
- Australia
- Canada
- China
- France
- Hong Kong
- Ireland
- Japan
- Korea
- Macau
- New Zealand
- Singapore
- Sweden
- Switzerland
- United Kingdom
- United States of America.
Airline crew who meet these eligibility requirements can choose to use arrivals SmartGate rather than being manually processed through the crew lane.
Australian and New Zealand ePassport holders travelling on military orders are not eligible to use arrivals SmartGate.
* Australian children aged 10 to 15 years (inclusive) can use arrivals SmartGate if they are accompanied by at least two adults.
Departure
Australian government web site Departing from Australia
From Departing from Australia > Departures SmartGates
Departures SmartGate is a secure and simple system that automates the checks usually conducted by an Australian Border Force officer, making it the smart way through the airport. Departing passengers can use the departures SmartGate to self-process through passport control at Australia’s major international airports.
Departures SmartGate uses the information in your passport with face recognition technology to identify you and clear you for departure. Departures SmartGate is a simple and quick way for passengers to cross the border.
Departures SmartGate uses the information in your passport with face recognition technology to identify you and clear you for departure. Departures SmartGate is a simple and quick way for passengers to cross the border.
New Zealand
FT thread NZeTA required from 1 October 2019 to visit or transit New Zealand.
Visa
NZ government web site How to apply for a visitor's visa
NZ government web site About this visa Visitor Visa
NZ government web site Apply for your visa online
NZ government web site Do you need a visitor's visa?
Note:
- NZ Government link Government confirms Electronic Travel Authority details NZ$6.00 / NZ$12.00
- NZ Government link International Visitor Conservation and Tourism Levy NZ$35.00
Visa waiver (check for other conditions)
Who doesn't need a visitor's visa
If you’re coming to NZ on holiday, you don’t need to apply for a visitor visa if you’re:
If you’re coming to NZ on holiday, you don’t need to apply for a visitor visa if you’re:
- an Australian citizen or permanent resident
- a UK passport holder who’s visiting NZ for less than 6 months
- visiting for less than 3 months and from:
- Andorra
- Argentina
- Austria
- Bahrain
- Belgium
- Brazil
- Brunei
- Bulgaria
- Canada
- Chile
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia (and you're not travelling on a non-citizen's (alien's) passport)
- Finland
- France
- Germany
- Greece (and your passport was issued after 1 January 2006)
- Hungary
- Hong Kong (and you're travelling on a Hong Kong Special Administrative Region or British National (Overseas) passport)
- Iceland
- Ireland
- Israel
- Italy
- Japan
- Korea (South)
- Kuwait
- Latvia (and you're not travelling on a non-citizen's (alien's) passport)
- Liechtenstein
- Lithuania (and you're not travelling on a non-citizen's (alien's) passport)
- Luxembourg
- Macao (and you're travelling on a Macao Special Administrative Region passport)
- Malaysia
- Malta
- Mauritius
- Mexico
- Monaco
- Netherlands
- Norway
- Oman
- Poland
- Portugal (and you also have the right to live permanently in Portugal)
- Qatar
- Romania
- San Marino
- Saudi Arabia
- Seychelles
- Singapore
- Slovak Republic
- Slovenia
- Spain
- Sweden
- Switzerland
- Taiwan (and you also have the right to live permanently in Taiwan)
- United Arab Emirates
- United States of America (including USA nationals)
- Uruguay
- Vatican City.
NZ government web site Travelling to NZ - On your arrival
NZ government web site Travelling to NZ - egate
eGate is an automated way to get through passport control.
In New Zealand, you’ll find eGates at Auckland, Wellington, Christchurch and Queenstown airports.
You can use eGate if you are 12 years of age or older, and have an ePassport from:
In New Zealand, you’ll find eGates at Auckland, Wellington, Christchurch and Queenstown airports.
You can use eGate if you are 12 years of age or older, and have an ePassport from:
- New Zealand
- Australia
- the United Kingdom
- the United States
- Canada
- China
- France
- Germany
- Ireland
- Netherlands.
NZ government web site Leaving NZ
eGates allow travellers in some airports to process themselves – ie their passport doesn’t need to be checked by a Customs officer.
You can use eGates if you:
are 12 years or older
have an e-Passport from:
You can use eGates if you:
are 12 years or older
have an e-Passport from:
- New Zealand
- Australia
- the United Kingdom
- the United States of America
- Canada
- China
Smartgate at Australia & NZ immigration
May 2, 2014, 3:13 pm
#62
Join Date: Mar 2007
Programs: QFF Gold, Flying Blue, Enrich
Posts: 5,366
From memory of passing through Smartgate last weekend no, Canadians cannot use it. Australian, NZ, British and US are the only passports iirc; it doesn't matter what status you might have anywhere else.
May 2, 2014, 4:21 pm
#63
Join Date: Feb 2007
Location: CBR
Programs: QF WP, AC*G
Posts: 1,223
Singaporeans can too as part of a trial and Swiss travelling to Sydney.
May 2, 2014, 4:26 pm
#64
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,505
May 2, 2014, 4:30 pm
#65
Join Date: Mar 2007
Programs: QFF Gold, Flying Blue, Enrich
Posts: 5,366
My experience last Sunday morning was good. Australian passport holder, I've used Smartgate successfully before but it rejected me this time, I was tired and forgot to remove my glasses (duh). I was sent to an agent and passed through via him immediately. The ordinary lines were very long, being around 6:45am. I was in a taxi within 30 minutes of my aircraft doors opening, and most of that time would have been spent shuffling along the cab queue.
I look forward to more of these countries offering some sort of reciprocity to AU passport holders.
May 2, 2014, 5:28 pm
#66
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,505
In other words, it benefits AUS to fast-track US citizens, but the opposite might not warrant the needed investment.
May 2, 2014, 6:45 pm
#67
Join Date: Mar 2007
Programs: QFF Gold, Flying Blue, Enrich
Posts: 5,366
I'm sure that would be great, but the issue is percentage of US Visitors to Australia versus % of Australian Visitors to the US. I'm pretty sure the US is in the Top 3 of originating countries to Australia. I think Australia is just cracking the top 10 to the US.
In other words, it benefits AUS to fast-track US citizens, but the opposite might not warrant the needed investment.
In other words, it benefits AUS to fast-track US citizens, but the opposite might not warrant the needed investment.
May 2, 2014, 7:29 pm
#68
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,505
I still remember my first visit to AUS. On a RTW ticket, I checked every stop for potential Visa issues. I didn't even consider a Visa was necessary for a Canadian visiting Australia. We're both commonwealth, have so many attributes in common. Two cool populations. When I went to check in: "sir, you do not have a visa to enter Australia..." Whhhaaat??? I need a visa for Australia??? Luckily I could purchase the ETA at the airport. Didn't mess up my RTW trip. Live and learn.
May 13, 2014, 5:58 pm
#69
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,950
This has been made permanent, effective May 5, 2014, and now applies to all US ePassport holders over 16 (not just Global Entry members), according to Australia Customs:
^
This trial has now concluded, and access to SmartGate for all eligible US ePassport holders has been extended permanently.
To be eligible to use SmartGate to self-process through Australia’s passport control, US citizens must be:
travelling on a valid US ePassport; and
aged 16 years or older
...
The national trial continued from 1 November 2012 until 5 May 2014 after which the use of SmartGate was extended permanently to eligible US citizens.
To be eligible to use SmartGate to self-process through Australia’s passport control, US citizens must be:
travelling on a valid US ePassport; and
aged 16 years or older
...
The national trial continued from 1 November 2012 until 5 May 2014 after which the use of SmartGate was extended permanently to eligible US citizens.
May 14, 2014, 12:10 pm
#70
Join Date: Apr 2012
Location: ORF
Programs: UA & DL Gold
Posts: 309
This has been made permanent, effective May 5, 2014, and now applies to all US ePassport holders over 16 (not just Global Entry members), according to Australia Customs:
^
^
If you get stuck down in customs after 1-2 A380s have arrived, you're stuck for at least 3 hrs waiting for passport control / bags / customs. It would help if they had signs in different languages and possibly barricades preventing people from even entering the ePassport line without actually having ones. A lot of people who cannot read/speak English end up over there.
Last edited by debracey; May 14, 2014 at 12:58 pm
May 10, 2016, 1:21 pm
#71
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,005
Family of 4, all with Global Entry, but youngest is under 16. Are we going to be stuck in the "normal" line, no matter what?
Last edited by Kiwi Flyer; Mar 3, 2017 at 5:58 pm
May 10, 2016, 1:51 pm
#72
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,012
http://www.border.gov.au/Trav/Ente/G...teor-ePassport
You are eligible to use arrivals SmartGate if you:
-- hold an ePassport
-- are aged 16 years* or older
-- are from one of the following countries:
.. Australia
.. Canada
.. Ireland
.. New Zealand
.. Singapore
.. Switzerland
.. United Kingdom
.. United States of America.
Airline crew who meet these eligibility requirements can choose to use arrivals SmartGate rather than being manually processed through the crew lane.
Australian and New Zealand ePassport holders travelling on military orders are not eligible to use arrivals SmartGate.
* Australian children aged 10 to 15 years (inclusive) can use arrivals SmartGate if they are accompanied by a minimum of two adults.
-- hold an ePassport
-- are aged 16 years* or older
-- are from one of the following countries:
.. Australia
.. Canada
.. Ireland
.. New Zealand
.. Singapore
.. Switzerland
.. United Kingdom
.. United States of America.
Airline crew who meet these eligibility requirements can choose to use arrivals SmartGate rather than being manually processed through the crew lane.
Australian and New Zealand ePassport holders travelling on military orders are not eligible to use arrivals SmartGate.
* Australian children aged 10 to 15 years (inclusive) can use arrivals SmartGate if they are accompanied by a minimum of two adults.
May 10, 2016, 2:42 pm
#73
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,005
I suppose I can say I saw the "aged 10-15 with two adults", missed the "Australian" part and then hope...
which I assume will be shorter.
I count 19 int'l arrivals in the 90 minutes before us, so it could be a zoo, I suspect.
If arrivals SmartGate doesn't work for me, will I have to join the back of the manual queue?
No. If you attempt to use arrivals SmartGate and are unable to complete the process at either the kiosk or the gate, you will be directed to the arrivals SmartGate assistance desk for manual processing.
No. If you attempt to use arrivals SmartGate and are unable to complete the process at either the kiosk or the gate, you will be directed to the arrivals SmartGate assistance desk for manual processing.
I count 19 int'l arrivals in the 90 minutes before us, so it could be a zoo, I suspect.
May 10, 2016, 2:55 pm
#74
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,012
Worth a try: nothing to lose. Put the youngster's passport in the smartgate terminals first to see if it works. If there are smartgate terminals in the walkway before the zoo try those. At MEL there are smartgate terminals in the walk way before the main immigration area, but cannot remember if that is the case for SYD (I spend good money to avoid SYD)
May 10, 2016, 8:22 pm
#75
Join Date: Mar 2007
Programs: QFF Gold, Flying Blue, Enrich
Posts: 5,366
