Any recent luggage fee experiences on CO for WP Elites?
#1
Original Poster
Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,238
Any recent luggage fee experiences on CO for WP Elites?
I have an upcoming flight on CO. I purchased the ticket on 1/17/09 and at that time on continental.com it stated something to the effect that SkyTeam elites got at least 1 bag checked free.
I just checked continental.com to see if it was 1 or 2 bags and now there is no mention of SkyTeam elites getting any bags checked free.
Not sure why I did this at the time I booked the ticket, but I did print the page that said SkyTeam elites get a free allowance. I've just got to find where I put it.
Anyway, do WP Elite customers get a checked bag for free or not? And if not, is the printed web page from continental.com worth anything other than an emergency piece of Charmin?
I just checked continental.com to see if it was 1 or 2 bags and now there is no mention of SkyTeam elites getting any bags checked free.
Not sure why I did this at the time I booked the ticket, but I did print the page that said SkyTeam elites get a free allowance. I've just got to find where I put it.
Anyway, do WP Elite customers get a checked bag for free or not? And if not, is the printed web page from continental.com worth anything other than an emergency piece of Charmin?
#2
Join Date: Feb 2008
Posts: 1,595
For this trip, you are exempt from the bag fees.
SkyTeam Elite members who purchased their tickets in January and are SkyTeam Elite members at the time of flight *should* receive 2 free bags.
If you purchase a ticket now however and fly Continental, you will be subject to both the first and second bag fees.
SkyTeam Elite members who purchased their tickets in January and are SkyTeam Elite members at the time of flight *should* receive 2 free bags.
If you purchase a ticket now however and fly Continental, you will be subject to both the first and second bag fees.
#3
Original Poster
Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,238
For this trip, you are exempt from the bag fees.
SkyTeam Elite members who purchased their tickets in January and are SkyTeam Elite members at the time of flight *should* receive 2 free bags.
If you purchase a ticket now however and fly Continental, you will be subject to both the first and second bag fees.
SkyTeam Elite members who purchased their tickets in January and are SkyTeam Elite members at the time of flight *should* receive 2 free bags.
If you purchase a ticket now however and fly Continental, you will be subject to both the first and second bag fees.
#4
Join Date: Jan 2007
Posts: 5,679
In EYW last week they waived the fees and even tagged the bags as priority. Up until about two and a half weeks ago COs web site still said ST elites were exempt. I had a print out just in case, but didn't have to go to it.
The TA did say going forward I would be paying fees.
The TA did say going forward I would be paying fees.
#5
Join Date: Oct 2008
Programs: HH Diamond
Posts: 612
If it's convenient for you, use your CO ticket to fly NW.
#6
Join Date: Jul 2003
Posts: 801
I puchased a coach ticket on CO, but was upgraded to first as a NW Plat, it looks like the fee is waived. Return is on CO express with a connection to CO. Assuming upgrade on return, (not battlefield) is fee waived?
#7
Original Poster
Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,238
#8
Join Date: Aug 2008
Location: New York, New York
Programs: NW Plat; UA Premier; HH Diamond; Starwood Plat
Posts: 6
Flew today PHX - EWR on Coach as NWA Plat. Checked two bags and the $40 bag fee showed up when I did my bag drop. Asked an agent with a really sad face and he took the fee off by choosing the checked bags as baby stroller and something else.
When I was upgraded to 1st class last week, all 3 checked bags were free.
When I was upgraded to 1st class last week, all 3 checked bags were free.
#9
Join Date: Dec 2002
Location: PDX
Programs: AS MVP, HH Diamond
Posts: 2,554
there's a long thread about this in the CO forum. With tickets purchased before Feb 11, Skyteam Elites are exempt from bag fees no matter when they fly. For tickets purchased after Feb 11, Sky Team Elites are subject to bag fees. These will be waived only if you are upgraded or buy full fare tickets.
You bought in Jan 09; you are exempt from the fee. The change at co.com was rolled out the week of Feb 6, but the website and the policy implementation didn't jibe until sometime around Feb 11. In the interim, things got really screwy. For example, we flew Feb 6 and got nailed with the fee, even though as of Feb 11 co.com said the fee only applied to tickets purchased after 2/11.
If you get hit with the fee, a simple email to CO Cares will get you in touch with a real person who can undo the fee.
http://www.flyertalk.com/forum/conti...l#post11357039
You bought in Jan 09; you are exempt from the fee. The change at co.com was rolled out the week of Feb 6, but the website and the policy implementation didn't jibe until sometime around Feb 11. In the interim, things got really screwy. For example, we flew Feb 6 and got nailed with the fee, even though as of Feb 11 co.com said the fee only applied to tickets purchased after 2/11.
If you get hit with the fee, a simple email to CO Cares will get you in touch with a real person who can undo the fee.
http://www.flyertalk.com/forum/conti...l#post11357039
Last edited by psychtobe; Mar 3, 2009 at 10:40 pm Reason: link added
#10
Join Date: Jul 2003
Location: HSV
Programs: DL SkyMiles PM/1.2MM, UA Premier gold/1MM, Choice diamond, Marriott gold
Posts: 1,374
#11
Original Poster
Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,238
there's a long thread about this in the CO forum. With tickets purchased before Feb 11, Skyteam Elites are exempt from bag fees no matter when they fly. For tickets purchased after Feb 11, Sky Team Elites are subject to bag fees. These will be waived only if you are upgraded or buy full fare tickets.
You bought in Jan 09; you are exempt from the fee. The change at co.com was rolled out the week of Feb 6, but the website and the policy implementation didn't jibe until sometime around Feb 11. In the interim, things got really screwy. For example, we flew Feb 6 and got nailed with the fee, even though as of Feb 11 co.com said the fee only applied to tickets purchased after 2/11.
If you get hit with the fee, a simple email to CO Cares will get you in touch with a real person who can undo the fee.
http://www.flyertalk.com/forum/conti...l#post11357039
You bought in Jan 09; you are exempt from the fee. The change at co.com was rolled out the week of Feb 6, but the website and the policy implementation didn't jibe until sometime around Feb 11. In the interim, things got really screwy. For example, we flew Feb 6 and got nailed with the fee, even though as of Feb 11 co.com said the fee only applied to tickets purchased after 2/11.
If you get hit with the fee, a simple email to CO Cares will get you in touch with a real person who can undo the fee.
http://www.flyertalk.com/forum/conti...l#post11357039