[CONFIRMED] 1/6/09 NW E-mail: Plats to Pay $100 for Award Ticket Redeposits Beg 3/1
#421
Join Date: Jun 2003
Location: GEG (Spokane, WA)
Programs: Delta Plat, MM, AS MVP, Lifetime Skyclub, HHonors Lifetime Diamond, National Exec Elite, IHG Gold
Posts: 808
Chicken feed. This is an insult.
Between the two of us, my wife & I did 17 redeposits/reissues last years. This would leave us with 13 x $100 in fees or (more likely) tremendous amounts of phone time wasted until just the right itins become available.
Aslo, what happens when the reservation contains tickets for non-Platinum members or (for example) for a family of 5 but only two exemptions are available?
Between the two of us, my wife & I did 17 redeposits/reissues last years. This would leave us with 13 x $100 in fees or (more likely) tremendous amounts of phone time wasted until just the right itins become available.
Aslo, what happens when the reservation contains tickets for non-Platinum members or (for example) for a family of 5 but only two exemptions are available?
#422
FlyerTalk Evangelist
Join Date: Sep 2005
Location: MN
Programs: Lots of programs, dirt on all of them!
Posts: 11,938
What a crock - two changes/redeposits. But they release award inventory so sporadically that it is difficult at best to find good connections the first time around. At least they are listening, if even only a little.
I have been having fun today handing out dozens of flyers. Almost all people are genuinely thankful. I was stuck in MCI for 5 hours (mechanical - why doesn't NW hire enough responsible mechanics? - second mechanical problem on this trip alone!). Handed out in the F line at the ticketing counter in MCI where people were sent for rebooking, handed out at one gate as pax were deplaning (the first dozen or 16 pax are probably elite - sitting in F). Put some in the seat pockets in my row, handed some out as I got off the plane (waited 15 minutes on the plane in MSP for the jetway to get fixed!!), and handed more out at the workstations in the C lounge at MSP - did that twice since I have a LONG layover now and those at the desks have rotated. Will probably get 1-2 more passes in the lounge before my 9.30pm flight! Even was able to talk with one of the FA's from the crippled plane (she doesn't even get paid in situations like this). Showed her a flyer while at the same time sympathizing with her about all the grief the FA's are going through. And even handed one to a NW elite on the inter-terminal shuttle in MCI when I decided I wanted a change of scenery so I went to a different terminal. Thanks Jaimito for preparing these.
John
I have been having fun today handing out dozens of flyers. Almost all people are genuinely thankful. I was stuck in MCI for 5 hours (mechanical - why doesn't NW hire enough responsible mechanics? - second mechanical problem on this trip alone!). Handed out in the F line at the ticketing counter in MCI where people were sent for rebooking, handed out at one gate as pax were deplaning (the first dozen or 16 pax are probably elite - sitting in F). Put some in the seat pockets in my row, handed some out as I got off the plane (waited 15 minutes on the plane in MSP for the jetway to get fixed!!), and handed more out at the workstations in the C lounge at MSP - did that twice since I have a LONG layover now and those at the desks have rotated. Will probably get 1-2 more passes in the lounge before my 9.30pm flight! Even was able to talk with one of the FA's from the crippled plane (she doesn't even get paid in situations like this). Showed her a flyer while at the same time sympathizing with her about all the grief the FA's are going through. And even handed one to a NW elite on the inter-terminal shuttle in MCI when I decided I wanted a change of scenery so I went to a different terminal. Thanks Jaimito for preparing these.
John
#423
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
Wow John - you certainly get 'A' for effort!!!
If all of us will do just 10% of what you did, we'll soon have pretty much all of NWA's flyers educated on these changes.
If all of us will do just 10% of what you did, we'll soon have pretty much all of NWA's flyers educated on these changes.
#424
FlyerTalk Evangelist
Original Poster
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,489
Sounds like John is doing a good job!
As for the little morsels they gave back to us, I think they're trying to throw us a bone, and see if we'll forget about the real crap they're trying to pull.
They'll only charge plats $50 for award changes/redeposits? That's what it is now, isn't it, for all Worldperk members. And wasn't it $25 not that long ago, or free if you canceled online?
They must really think we're stupid!
As for the little morsels they gave back to us, I think they're trying to throw us a bone, and see if we'll forget about the real crap they're trying to pull.
They'll only charge plats $50 for award changes/redeposits? That's what it is now, isn't it, for all Worldperk members. And wasn't it $25 not that long ago, or free if you canceled online?
They must really think we're stupid!
#425
Join Date: May 2004
Location: LAX
Programs: CO Platinum HHonors Diamond Avis President's Club
Posts: 2,312
Too little, too late.
This is still a huge degradation of the benefit (especially as I imagine it will be implemented/interpreted) and too many of the other negative changes haven't been reversed or softened. I don't think I can be convinced at this point that DL is going to reasonably reward my volume of business over any given year as compared with their competition. They lost my trust and it will be a lot harder to get it back than simply giving back a small part of something they had taken away totally.
They're trying to throw me a bone, but I'm already enjoying steak on CO.
peace,
~Ben~
This is still a huge degradation of the benefit (especially as I imagine it will be implemented/interpreted) and too many of the other negative changes haven't been reversed or softened. I don't think I can be convinced at this point that DL is going to reasonably reward my volume of business over any given year as compared with their competition. They lost my trust and it will be a lot harder to get it back than simply giving back a small part of something they had taken away totally.
They're trying to throw me a bone, but I'm already enjoying steak on CO.
peace,
~Ben~
#426
Join Date: May 2004
Location: LAX
Programs: CO Platinum HHonors Diamond Avis President's Club
Posts: 2,312
Great work, John!
Peace,
~Ben~
Peace,
~Ben~
#427
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
Award Ticket Fee Waiver
http://www.delta.com/skymiles/about_....jsp#feewaiver
http://www.delta.com/skymiles/about_....jsp#feewaiver
I feel I ought to return the new Platinum Elite card back and ask them to keep it.
#428
FlyerTalk Evangelist
Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still a Hilton Diamond & Club Cholula™ R.I.P. Super Plats
Posts: 25,415
This is great news for me! I ONLY have 250,000 miles to burn and the two free changes should be barely enough to setup the burn and forget about Delta/NW. I have some ATL flights to do, where the UA schedule is not matching well. But I guess I need to be flexible to get out of their clutches. Have a 1K to maintain...
I feel I ought to return the new Platinum Elite card back and ask them to keep it.
I feel I ought to return the new Platinum Elite card back and ask them to keep it.
In any case, I would get my money's worth out the elite line by calling once or twice daily searching for those perfect itins. Save those two "generous" Jeffies* for when you really need them.
*Jeffie = something taken away, then returned under the pretense of a kind gesture
#429
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Plat, SPG Gold, Hilton Gold, Hertz #1 Gold, IC Ambassador, Avis Chairman's
Posts: 7,445
#430
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,103
#431
FlyerTalk Evangelist
Original Poster
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,489
#432
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
This thread has taken many a turns off the original topic. Since the award ticket redeposit fee structure has been altered, let's continue this conversation here:
http://www.flyertalk.com/forum/north...l#post11148793
You can continue the discussion on passing out the flyers here:
http://www.flyertalk.com/forum/north...these-out.html
Remember, while NW may be a sinking ship, FT isn't. The rules mandating on-topic postings still apply.
Thanks,
slippahs
nwa forum co-moderator
http://www.flyertalk.com/forum/north...l#post11148793
You can continue the discussion on passing out the flyers here:
http://www.flyertalk.com/forum/north...these-out.html
Remember, while NW may be a sinking ship, FT isn't. The rules mandating on-topic postings still apply.
Thanks,
slippahs
nwa forum co-moderator