Only 1 Checked Bag for NW Elites on DL?
#16
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
Grrrrrrrrrrr.... What the heck! So much for consistency! I was close to buying a domestic ticket where I had to haul stuff to another place. I will just go for United and get my 3 free bags to checkin. There goes revenue for Delta due to their discrimination of SkyTeam Elite Plus members.
#17
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Grrrrrrrrrrr.... What the heck! So much for consistency! I was close to buying a domestic ticket where I had to haul stuff to another place. I will just go for United and get my 3 free bags to checkin. There goes revenue for Delta due to their discrimination of SkyTeam Elite Plus members.
Out of the major airlines in the US that are part of the big three global airline alliances, does this mean DL is the worst when it comes to alliance elites' baggage allowance? Is even CO as bad as DL in this area? If not, then DL is the worst in this area.
#18
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
They would not even let me into the Crown Room when I am on an international itinerary. So much for being the founding member of SkyTeam.
Me thinks if this merger goes through and I have lost my free unlimited domestic upgrades and the good folks at Seattle and Chisholm call center, there is nothing much left to stick to SkyTeam for. Might as well go One World. Even if BA sucks in OneWorld (who in their right mind wants to stopover in LHR), there is Cathay and LAN to get me somewhere.
Me thinks if this merger goes through and I have lost my free unlimited domestic upgrades and the good folks at Seattle and Chisholm call center, there is nothing much left to stick to SkyTeam for. Might as well go One World. Even if BA sucks in OneWorld (who in their right mind wants to stopover in LHR), there is Cathay and LAN to get me somewhere.
#19
Join Date: Dec 2006
Location: Where you want to be
Programs: DL DM & 1MM, AA, BA, National Emerald
Posts: 384
Delta SUCKS!
#20
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
I did a CO flight yesterday and it took about 5 minutes or so for them to double check if I had to pay. They eventually got it right, but overall there is a lot of confusion wiht everyone and the new rules.
#21
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
They would not even let me into the Crown Room when I am on an international itinerary. So much for being the founding member of SkyTeam.
Me thinks if this merger goes through and I have lost my free unlimited domestic upgrades and the good folks at Seattle and Chisholm call center, there is nothing much left to stick to SkyTeam for. Might as well go One World. Even if BA sucks in OneWorld (who in their right mind wants to stopover in LHR), there is Cathay and LAN to get me somewhere.
Me thinks if this merger goes through and I have lost my free unlimited domestic upgrades and the good folks at Seattle and Chisholm call center, there is nothing much left to stick to SkyTeam for. Might as well go One World. Even if BA sucks in OneWorld (who in their right mind wants to stopover in LHR), there is Cathay and LAN to get me somewhere.
#22
Join Date: Jul 2005
Location: Ontario, CAN
Posts: 5,813
I just called DL Customer care at (404) 715-1450.
I spoke to Robin,and I asked her why DL doesn't treat NW Platinums
the same as DL Platinums.
Robin spent thirty minutes trying to find an answer, but she was unable
to help me. This is pretty scary. The DL CSRs don't even know the policy.
My wife is a NW elite, and we travel with golf clubs.
Does anybody have the actual rules?
I spoke to Robin,and I asked her why DL doesn't treat NW Platinums
the same as DL Platinums.
Robin spent thirty minutes trying to find an answer, but she was unable
to help me. This is pretty scary. The DL CSRs don't even know the policy.
My wife is a NW elite, and we travel with golf clubs.
Does anybody have the actual rules?
Choice is a beautiful thing . . . More than one airline out there, more than one FF program too
#23
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
I have given up dealing with Delta. I check in online or at a kiosk. Never the need to talk to a Delta rep unless I have to rebook a ticket. Never bothered with the crown room at all. Why bother when you know the answer.
#24
Join Date: Oct 2001
Location: SEA
Programs: DL DM, former NW PE
Posts: 934
The DL website is now specifically addressing this issue in their "Baggage Allowance FAQ's":
Time for NW to "revise" their policy on STE/+ when that status is on DL.
Will SkyTeam Elite/ElitePlus customers be given an exception to the charge?
No. SkyTeam Elite/ElitePlus customers traveling in the economy cabin will be permitted 1 bag free of charge and their 2nd bag (and any additional) will be subject to the appropriate fees.
No. SkyTeam Elite/ElitePlus customers traveling in the economy cabin will be permitted 1 bag free of charge and their 2nd bag (and any additional) will be subject to the appropriate fees.
#25
Join Date: Dec 2002
Location: PDX
Programs: AS MVP, HH Diamond
Posts: 2,561
I can't stand DL. I flew WN over DL to SLC this spring, even though it meant no EQMs. THe price was the same, although the schedule on WN was marginally better. If it had been CO or NW I would have flown them - but no way I was giving incremental revenue to DL if possible. This policy is a perfect example of why I dread any possible merger and will probably bolt a DL+NW combo.
#26
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
Safe travels friends.
#27
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
Delta - El Cheapo! To believe they are one of the founding members of SkyTeam. Just goes along with their plans to screw the other US members of SkyTeam.
#28
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Gold, MR Lifetime Gold
Posts: 7,003
This is ridiculous! Just when you think DL can't sink any lower, low and behold!
I want to write someone about this. Do you think it would be better to write DL to b!tch them out or TTU NW and complain to them about this (in hope that enough complaints would get them to talk to DL and have this sorted out)?
I want to write someone about this. Do you think it would be better to write DL to b!tch them out or TTU NW and complain to them about this (in hope that enough complaints would get them to talk to DL and have this sorted out)?
#29
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
I believe the loss in business will exceed the increased revenue from this baggage policy - for the time being at least.
I appreciate Delta trying so hard to show Northwest flyers how welcome they are to the family with this and other policies to boast the status of their elites vs Worldperks members.
I appreciate Delta trying so hard to show Northwest flyers how welcome they are to the family with this and other policies to boast the status of their elites vs Worldperks members.
#30
Join Date: Jan 2004
Location: DCA
Posts: 3,395
I believe the loss in business will exceed the increased revenue from this baggage policy - for the time being at least.
I appreciate Delta trying so hard to show Northwest flyers how welcome they are to the family with this and other policies to boast the status of their elites vs Worldperks members.
I appreciate Delta trying so hard to show Northwest flyers how welcome they are to the family with this and other policies to boast the status of their elites vs Worldperks members.
Couple suggestions:
1. Free and automatic status matches.
2. UA or anyone else could run "Detroit, Minneapolis, and Memphis, you mean the world to us" style promotion.