Need help regarding BUMP program - attn: Vegas Agent
 

I have a paper ticket that is DTW-PHX on NW and PHX-SAN on HP. I know that the DTW-PHX is way oversold, plus I would not mind being on the non-stop....

Will NW take this combined ticket(which is actually 2 tickets)?

Thanks,

Mark

I tried to use the BUMP program flying from LGA to MSP to avoid flying ATA through MDW. I asked the ticketing agent in LGA, she had not heard of the program, but found it in about 2 min of looking online. It specifically excludes ATA and America West, and one other airline that I can't remember.

I think that you are out of luck.

I was thinking about trying this on an upcoming trip. I'm flying Delta-coded and -ticketed DTW-CVG-IAD-CDG-FLR, FCO-CDG-IAD-CVG-DTW, operated by a combination of Delta, Comair, Air France, and CityJet. I have paper tickets.

For the last leg, should I be able to fly NW non-stop IAD-DTW to avoid the layover in CVG?

(In case you're wondering, I chose the routing a. to be able to fly with my S.O. who lives in D.C., and b. because it was ~$350 cheaper than NW/KL DTW-AMS-X for the same dates and cities.)

mdb, is this the outbound or the return portion of your trip???

Setting aside the BUMP program, if your DTW--PHX flight is overbooked and you are a volunteer, the agent will likely be happy to just reroute you onto the DTW--LAX nonstop- my hunch is later PHX flights will be full, anyway.

If this is the case, the PHX--LAX HP flight will remain completely unused- which is no problem if you are ending the trip. If you have HP flights on a return trip, though, you should be able to explain that you were rerouted directly to LAX and won't use PHX-LAX, but still will fly LAX-PHX later (if that's your routing). NW will document in their system that you were rerouted-- you can even show your bump voucher as proof. In the worst of cases, talk to NW at LAX and they can likely put you on the nonstop back to DTW. When you are bumped, you really are granted a good degree of flexibility.

In a parallel situation, returning from Christmas I was bumped on DL out of MSP. My routing was MSP-ALT-LAX on DL then LAX-PHX on UA. The MSP agent was going to put me on the NW nonstop to LAX-- I asked to go to PHX instead, and actually, she never even verified the UA e-ticket. She filled out a carbon-copy FIM for MSP-PHX and I was on my way. No problems at all. http://www.flyertalk.com/forum/biggrin.gif

Good luck!!

I once remember Vegas Agent stating that if an agent could not find the BUMP program on their computer, one should tell them to look up 'G ATO BUMP'. Is this still correct?

aloha

The BUMP program now excludes America West, Frontier, and ATA (and of course those carriers that NW has no ticketing agreement with such as WN, B6, SY, NK and the like).

In your case, mdb, it becomes an agent decision. If the DTW-PHX flight is full/overbooked and there is space on the NW DTW-SAN flight, it might be a win/win for NW to accept the HP coupon in combination NW DTW-PHX coupon. NW would receive the revenue for both coupons.

Thanks for the help all.

This is outbound...