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My Travelpro luggage keeps getting trashed when I'm forced to check it

My Travelpro luggage keeps getting trashed when I'm forced to check it

 
Old Jul 5, 03, 1:19 pm
  #1  
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My Travelpro luggage keeps getting trashed when I'm forced to check it

I have been using travelpro rollerbags (different models) over the last 10 years.

Some of the damage to the rollerbags have been:

1) Damaged handles (don't retract/open/fall off bag)

2) Squared wheels sections (become noisy!)

3) Torn edges in lower rear area above wheels

4) Broken, ripped zippers

5) Damaged sections of the "Ballastic" nylon

6) Frayed sections of ballastic nylon at corners.

It seems that they are totally trashed by the NWA baggage handlers. I have had to replace (6) bags as follows:

(3) 22" rollerbags replaced by NWA for damage beyond repair.

Note: Claims placed at baggage carousel area and processed/replaced by NWA promptly.

(2) 22" rollerbags replaced by Travelpro as warranty

(1) 22' rollerbag (Platinum 4 series) purchased by me as a replacement.

******************************************

1) What type of usage / replacement history do other FF's have with Travelpro?

2) What type of usage / replacement history to FA's and Pilots have with Travelpro?

*******************************************

RC
Radiocycle is offline  
Old Jul 5, 03, 1:53 pm
  #2  
 
Join Date: Sep 2002
Location: usa
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The company only replaces our bags every 5 years. They usually need it about evey 1-2 years. Travelpro has gone down hill very frast. They day they issued me my first bag, I rolled it no 20 feet and both weeles fell off. If you look arounf, most pilots dont use them at all, and many FA are starting to get there own bags as well.
upwardadjust is offline  
Old Jul 5, 03, 2:21 pm
  #3  
 
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Radiocycle:
1) What type of usage / replacement history do other FF's have with Travelpro?

2) What type of usage / replacement history to FA's and Pilots have with Travelpro?
</font>
And how is this related to Northwest Airlines or WorldPerks? Does Travelpro luggage break more often when you fly Northwest? If so, it may be a problem with Northwest ground handlers rather than with Travelpro.
keithguy is offline  
Old Jul 5, 03, 2:37 pm
  #4  
 
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do a google search for "purdy neat stuff" they have some excellent rolling bags - don't get the abs plastic ones, get the metal framed ones.
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Old Jul 5, 03, 4:37 pm
  #5  
 
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My purdy neat bag is 9 years old and going strong. It is heavy but worth the price. I obviously don't check my bag as much as you do though. The bags can get really beat up in the cargo bins.

A couple of weeks ago I had to check my bag. It was the first one off and just before it hit the conveyor belt to go down to the carousel, the hook (that piggyback a smaller bag) grabbed onto the side of the belt. 10 or more bags were piling up behind mine and nothing was coming down the belt! That hook held on for a good 2 mintues. It finally bent a little but the nylon never tore. I sent a letter to Purdy neat and pics. They loved it (but of course were not surprised!).
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Old Jul 5, 03, 4:58 pm
  #6  
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Travelpro is trash... Why don't you switch to a better brand?

Lands End is available in the WorldPerks Mall. Tumi is running a promotion with Starwood Preferred Guest right now.
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Old Jul 5, 03, 7:43 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by TransWorldOne:
Travelpro is trash... Why don't you switch to a better brand?

Lands End is available in the WorldPerks Mall. Tumi is running a promotion with Starwood Preferred Guest right now.
</font>
Thanks for all the info. Now I feel better about changing brands

I'm going to try a purdy neat stuff below for my next bag.

http://www.stopoverstore.com/product/detail.cfm/pid/910

RC

[This message has been edited by Radiocycle (edited 07-06-2003).]

Last edited by Radiocycle; Mar 18, 06 at 12:27 pm Reason: updated broken link to Stopover Store
Radiocycle is offline  
Old Jul 5, 03, 9:55 pm
  #8  
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I don't know what the new Travelpros are made of, but I have two old ones that I bought years ago at their outlet store in their factory at Boca Raton for about $40-50 each and they have lasted, and lasted, and lasted, for hundreds of trips each (they do look a bit the worse for wear by now).
I must admit, however, that I seldom (almost never) check them, but I will be upset whent they finally do go, because they have the old post connecting system that I really like and for which I have 4 or 5 small connecting bags.
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Old Jan 8, 04, 8:13 pm
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I purchased the Pilots Stealth 22" Purdy Neat rollerbag and have used it on at least 25 trips since the summer.

It is totally rebuildable, you can remove any wheel, panel, the handle, etc and "rebuild" the bag.

Also it has the capability to carry (3) additional bags.

I usually just carry my computer bag and the 22" rollerbag, but when I travel with my wife we need the extra capability.

The Stopover store in MSP is not open to the public, but if you call the 800 number they will meat you in the gate F7 area and escort you downstairs to look at the Purdy Neat luggage.

I encourage anyone considering replacement luggage to look at this brand.

It's probably the best out on the market.

RC

[This message has been edited by Radiocycle (edited Jan 08, 2004).]
Radiocycle is offline  
Old Jan 8, 04, 9:03 pm
  #10  
 
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One of my client's gave me a Tumi bag at the end of a project. It's virtually indestructible! It also has a lifetime warranty so when I did have a small problem I sent it out and it came back better than ever.

Keithguy, why don't you talk about your issues with other members off the board instead of hiding them in insipid posts? It really degrades the experience for the rest of us. I have only been on this board for like 6 months, but I knew who you didn't like within weeks. Besides, different bags may have different experiences on different airlines and this one is directed towards Northwest & Worldperks experiences only so clearly it's on topic for the forum
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Old Jan 8, 04, 9:33 pm
  #11  
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bergamini,

Could you identify the Tumi bag by model number and post the link to the Tumi website. I'd like to take a look at it.

RC
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Old Jan 8, 04, 10:02 pm
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I have this model, or it's iteration two years ago:

http://www.tumi.com/products/index.cfm?ModelID=11905&bb_id=s99&sub_site_id=0 &TMI_PL_0_Link=Details


The black option is obviously much better than the red. I use the expandable feature to check it more than I would have thought. Like you I bought a Travelpro after seeing so many adds in World Traveler and FA's using them. It didn't even make it 6 months, I was pretty disgusted. My Tumi and another Andiamo are all I have needed for the past few years.


[This message has been edited by bergamini (edited Jan 08, 2004).]
bergamini is offline  
Old Jan 8, 04, 10:50 pm
  #13  
 
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TUMI may be a good bag but NW (mesaba) managed to put a nice 1 inch slice in mine when I left it for plane side check-in when I was returning from APN last month. The cut was too smooth to be from a screw sticking out too.

trvlr64 is offline  
Old Jan 9, 04, 12:34 am
  #14  
 
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by trvlr64:
...when I was returning from APN last month
</font>
No freakin way! another soul on FT that's from APN???? I was there for christmas to see my family...
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Old Jan 9, 04, 1:21 am
  #15  
 
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Interestingly, the rollaboard bag was invented by a NWA pilot in his workshop, who then went on to make it his full time business... which he named TravelPro, and which made him a multi-millionaire! I am not making this up. So TravelPro does in fact have close family ties to NWA!

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by keithguy:
And how is this related to Northwest Airlines or WorldPerks?.</font>
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