Earn Bonus Miles on flights to Europe,
Dec 12, 2007, 5:51 am
#1
Original Poster
Join Date: May 2003
Location: MSP - NW Gold - PC Plat - Hertz Presidents Circle
Posts: 2,478
Earn Bonus Miles on flights to Europe,
Just got this email
Travel to Europe and receive up to 10,000 Bonus Miles
http://www.nwa.com/offers/bonuseunov...212.intro3.ebm
Travel to Europe and receive up to 10,000 Bonus Miles
http://www.nwa.com/offers/bonuseunov...212.intro3.ebm
Dec 12, 2007, 7:39 am
#2
Join Date: Dec 2006
Location: BKK/SEL/YQG
Posts: 2,543
Why only let US members register?
Dec 12, 2007, 9:38 am
#3
Join Date: Jul 2003
Location: OMA / MUC
Programs: Former NW PE, now DL DM
Posts: 1,006
Because....
1. this is a VERY short term promotion, only valid for travel in the next 7 days outbound to Europe, and return flight can be anytime. After that, the "Holiday Rush" begins.
2. NW seems to have an abundance of empty Coach seats from the US that they are trying to fill with last minute purchases (note that only Coach tickets will receive the bonus, and no bonus offered for WBC tickets)
3. this offer seems to be aimed at US travelers who would not normally fly on NW to Europe. Note in the Terms and Conditions that if you are already registered for a "point-based promotion", such as Mystery Miles, which most regular NW flyers have registered for long ago, then you are excluded from being able to also claim these Bonus Miles. This is the first time I can remember seeing such an exclusion, so it appears to be targeting incremental revenue only, rather than anything else.
1. this is a VERY short term promotion, only valid for travel in the next 7 days outbound to Europe, and return flight can be anytime. After that, the "Holiday Rush" begins.
2. NW seems to have an abundance of empty Coach seats from the US that they are trying to fill with last minute purchases (note that only Coach tickets will receive the bonus, and no bonus offered for WBC tickets)
3. this offer seems to be aimed at US travelers who would not normally fly on NW to Europe. Note in the Terms and Conditions that if you are already registered for a "point-based promotion", such as Mystery Miles, which most regular NW flyers have registered for long ago, then you are excluded from being able to also claim these Bonus Miles. This is the first time I can remember seeing such an exclusion, so it appears to be targeting incremental revenue only, rather than anything else.
Dec 12, 2007, 12:52 pm
#4
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,344
Interesting. Typically NW marketing would have caught this.
The banner says "Receive up to 10,000 bonus miles". In fact, you can "Receive up to 30,000 bonus miles".
The T&C's say this is valid for up to THREE round trips. Of course, you'd have to basically start your three turn-around round-trips today or tomorrow (at the latest) to qualify for 30,000 miles.
-RM
The banner says "Receive up to 10,000 bonus miles". In fact, you can "Receive up to 30,000 bonus miles".
The T&C's say this is valid for up to THREE round trips. Of course, you'd have to basically start your three turn-around round-trips today or tomorrow (at the latest) to qualify for 30,000 miles.
-RM
Dec 12, 2007, 3:32 pm
#5
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
Scoop, this is pretty deceptive because this line has never been in there before. I went to NWA.com/Promotions the other day and signed up. I ended up booking a B ticket BOS-AMS and thought I was getting the bonus.
Why would anyone assume you can not take this promo if you have signed up for MM? At the very least the web registration should kick you out if you are signed up for mystery miles.... I rarely say this but this is just not fair.
**Bonus Miles will not be awarded to passengers that have registered to earn points through any other promotion for the same flight. **
Why would anyone assume you can not take this promo if you have signed up for MM? At the very least the web registration should kick you out if you are signed up for mystery miles.... I rarely say this but this is just not fair.
**Bonus Miles will not be awarded to passengers that have registered to earn points through any other promotion for the same flight. **
Dec 12, 2007, 5:39 pm
#6
Join Date: Jun 2004
Location: LAX
Programs: DL GM
Posts: 1,029
Once again the folks who create the T&Cs for a NW promotion have slipped in a weird, totally-unprecedented condition that will create mountains of ill-will among their best customers. I would have thought that, after the debacle of the double EQM promotion T&Cs in 2005, they might have learned their lessons.
I suggest that NWA market-test the T&Cs of new promotions with some frequent travelers. I'd happily sign and respect an NDA to be on that committee.
I suggest that NWA market-test the T&Cs of new promotions with some frequent travelers. I'd happily sign and respect an NDA to be on that committee.