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-   -   A330 (https://www.flyertalk.com/forum/northwest-worldperks/75172-a330.html)

headstrong Apr 8, 2003 10:12 pm

A330
 
I just got back from a special assignement trip I was doing for the A330. Northwest has really let the flight attendants have a lot of input into the cabin interior.

I got to see the new A330 (ship #3301). I must say, she is a beautiful plane...if you can get past the puke green paint job! She is pretty busy flying now and the computers on board are unbelievable. There are rows after rows of computers testing every imaginable system.

The inflight entertainment system that Northwest ordered is great. It has quite a few components to it (shopping, video games, maps). Pretty much everything our old system (on the 747) had but really upgraded.

Airbus was really kind to us as well. We saw some of their planes that had been "decked out". They had some really interesting upgrades...like oak bookcases and full bars. It was really facinating!

I had a chance to test the World Business Class seats. I was a bit disappointed with it. I found it to be uncomfortable. The seat cushion is thin and it didn't extend to a full recline like I had expected. The lumbar support met me about mid back. I'm 5'5 so I expect that it may be more comfortable for someone taller than me. When fully reclined, I had a good foot and half between my feet and the foot rest. Another problem I experienced was when the seat is fully reclined, there is no good place to put your arms. If you put them on the armrests, they sit too high up. There is not enough room to put them by your sides so you just have to fold them on your lap. If you lay on your side, it seems to work.

I was a bit overwhelmed with all of the infomation given, but overall I think it will be a great assest to our fleet.

#3301 is scheduled for a July 7 delivery date but will not go into service until August. The route will of course be DTW-SEA. It should be a few months of that and then across the pond to Europe.

asnovici Apr 8, 2003 10:20 pm

I am very excited, I can't wait to test these seats....Thanks for the report!

basejumper Apr 9, 2003 6:14 am

I'm 6'1", and I didn't find the seat comfortable either. United's BC seat is much easier to use, but not nearly as much open space between you and the seat in front of you.

SMessier Apr 9, 2003 6:43 am

Thanks for the news. http://www.flyertalk.com/forum/smile.gif

Vegas Agent Apr 9, 2003 12:53 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by basejumper:
I'm 6'1", and I didn't find the seat comfortable either. United's BC seat is much easier to use, but not nearly as much open space between you and the seat in front of you.</font>
Are they still taking input on the seat selection or is this the final product?

With two reports and both being negative, I can't see it prudent that they would outfit the fleet with a poor quality seat in what is a premium product. I can only hope that you two are the only ones who found the seats uncomfortable...otherwise, the money invested in this will be a waste.


YVR Cockroach Apr 9, 2003 1:19 pm

Any pictures of the BC seats? I wonder if NW is using the same seats that US and QF do. Very adjustable but for some, only to varying degrees of discomfort.

headstrong Apr 9, 2003 2:27 pm

Unfortunately the seats are finalized. (We were just investigating options for the A330-200 to delivered next year).

There was only one person in my group who did not find the seat as uncomfortable as every one else. I was trying to be optimistic about it, but is the one truly disappointing item on that plane.

The tray table was a bit different as well. It doesn't go from one side of the seat to the other. There is a gap of about 2 inches on each side of the seat. I suppose it doesn't matter because it still holds what it needs to. I just thought it was an odd design.

I flew Usairways Envoy class but it has been long enough ago that I cannot remember the seat very well. Sorry, I wish I could comment on that.

orientflyer Apr 10, 2003 11:11 am

Hope 330s fly the Pacific in the near future.

headstrong Apr 10, 2003 11:32 am

There are no plans to fly the planes on those routes yet. It will still be quite a while before they make it to Europe.

Threy Apr 10, 2003 11:38 am

Thanks a lot for the report, cannot wait to see the A 330`s lined up at the E concourse at Schiphol.Sorry to hear about the seat problems, though.

Flew LH C on the A 330 just a few weeks ago and was pretty satisfied with the old Swiss seat and configuration.The PTV was much bigger than on regular " older " LH/NW or KL planes.The 2-2-2 configuration seems to be a big plus as well.

Was not able to find a photo of the NW seat, but unfortunately it is not the same seat that Swiss has just introduced on the A 340, right ??
http://www.swiss.com/destination-exc...0_bc_seat.html


headstrong Apr 10, 2003 12:15 pm

NO that is definetly nothing like the new WBC seat. The new seat is much thinner and has a hard covered "canopy" that sits behind the head rest. When you extend the seat it sort of gives you a little bit of privacy.

The lower part of the seat is leather (foot rest included) and does not lay flat. If I remeber correctly, the screen will be 10.4" I don't remember if this was the coach screen size or WBC. Well, either way it would only be slightly bigger in WBC.

thezipper Apr 10, 2003 2:45 pm

Here is a link to a THREAD in which I posted the specs on the new WBC seat that NW is installing on the A330.

[This message has been edited by thezipper (edited 04-10-2003).]

headstrong Apr 10, 2003 4:22 pm

- Length. At six feet, seven inches, Northwest・s new lie-flat World Business Class seat will be longer than any other business class seat in the U.S.
- Recline. Northwest・s seat reclines 180 degrees, essentially converting to a completely lie-flat bed, making sleep during flight far easier than in a merely partially reclined seat. At 180 degrees, Northwest・s seat reclines more than its U.S. competitors.
- Privacy. Northwest・s seat offers customers a privacy canopy to provide a more private area of space.
- In-flight entertainment screen size. Northwest・s World Business Class customers can enjoy in-flight video programming on a 10.4-inch screen, over 50% larger in size than the screens found in business class seats on other U.S. airlines.
Other key features include:

- 60 inches of pitch between seats, providing customers with ample legroom and space.
- 110-volt personal computer power in every seat, eliminating the need for cumbersome converters or carrying multiple rechargeable batteries.
- Seats that are 20.25 inches wide.
- Three pre-set locations on the seat control unit, including take-off/landing, flat and cradle.
- Cycling lumbar support, mitigating the effects of sitting for longer periods of time.
- A retractable entertainment controller, making it easy for customers to access from any sitting position, as opposed to controllers fixed on armrests.
- A dimmable personal snake reading light, providing softer light for reading that can be positioned closer to a book, magazine, or newspaper than overhead lighting.
- A six-way adjustable headrest, eliminating the need for customers to :construct; a seat with pillows.
- A swivel cocktail table, furnishing travelers with a place to rest a drink without using their larger tray table.


Well, the seats are long and because of this (I believe anyway) will not be comfortable for someone my size (5'5). The "lie flat" will mislead many. There is a big dip just under your butt that is not comfortable.

The privacy canopy only comes into play when the seat is fully reclined. It doesn't give much privacy either, just enough so that if the person next to you is sleeping and they roll over, they can't really see your face.

The preset seat buttons are nice but if you are in full recline and have to get to takeoff/landing position...you have to really lay on the button and wait. The seat is slow.

The lumbar feature is nice...of course it hit me mid back.

The controller works the same way the phones did. Pull out and pull again to retract. The seat controls are on the armrest.

The headreset is nice. It adjusts up and down and the wings fold in and out. Very comfortable.

The swivel cocktail table has me perplexed. It is a small metal piece sitting at the end of the armrest. You swivel it out (towards you) and there are 2 cutouts to set a drink in. I guess I don't know why they would have the table swivel. It doesn't really serve a purpose except to cover up the cutouts and get in the way of someone trying to stand up. Having not had a drink, I couldn't really test it out.

azj Apr 11, 2003 9:01 am

Curious to know what the decor on the interior will look like? What color and fabric are these seats? Did you see what the new coach seats will be? What do they LOOK like as far as color etc... I'm still trying to figure out if the interiors of the planes in the fleet will get a new look as well.


AZJ

Radiocycle Apr 13, 2003 9:14 am

Heasdstrong,

What is the layout in WBC? Is it 2-2-2 with (5) rows and 2-nothing-2 next to the galley?

RC


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