MIA Award ticket question
Feb 5, 2007, 8:26 am
#1
Original Poster
Join Date: Jan 2003
Location: SEA or EYW
Posts: 467
MIA Award ticket question
Booked award tix yesterday in F to MIA for June.
The outbound flites are horrible-leaving SEA at 7am via CVG and ATL arriving in MIA at 12:15am on DL.
I go to DL's website and look at award availability as guest (no FF#) and see flites via SCL and ATL that would get us in at 8pm at 45k miles per person.
I called NW Elite line and they see no availability. I've been told that DL uses R for F awards, and I see the flites on their website. I atttempted to use the "change itin" online, but it got me nowhere- only showed NW flites from SLC to ATL.
Any input would be appreciated. We have to drive to the Keys after we get in and 12:15 am is gonna hurt.
The outbound flites are horrible-leaving SEA at 7am via CVG and ATL arriving in MIA at 12:15am on DL.
I go to DL's website and look at award availability as guest (no FF#) and see flites via SCL and ATL that would get us in at 8pm at 45k miles per person.
I called NW Elite line and they see no availability. I've been told that DL uses R for F awards, and I see the flites on their website. I atttempted to use the "change itin" online, but it got me nowhere- only showed NW flites from SLC to ATL.
Any input would be appreciated. We have to drive to the Keys after we get in and 12:15 am is gonna hurt.
Feb 5, 2007, 8:40 am
#2
Join Date: Dec 2006
Location: MSP
Programs: DL DM MM, HH Diamond, Marriott Gold, National Exec
Posts: 473
NW availability will be different than what you can see on DL. You can keep trying as the availability is likely to change as time goes on.
Suggest you stay near the airport and drive down the next morning well rested. That road is no fun in the dark and you miss a lot of the sights as well! By the time you get luggage in MIA and a rental car, it could be close to 2AM. Shuttle to a hotel and get the car the next AM!
Suggest you stay near the airport and drive down the next morning well rested. That road is no fun in the dark and you miss a lot of the sights as well! By the time you get luggage in MIA and a rental car, it could be close to 2AM. Shuttle to a hotel and get the car the next AM!
Feb 5, 2007, 11:03 am
#3
Original Poster
Join Date: Jan 2003
Location: SEA or EYW
Posts: 467
Thanks- we decided to stay in Florida City and drive down the next morning.
I gotta say DL's website is much easier for booking award tkts. Lets me see availability for each direction and award level available for each flite. I search by schedule on NW and get the "one or more flites not available" making me guess which one isn't available.
I gotta say DL's website is much easier for booking award tkts. Lets me see availability for each direction and award level available for each flite. I search by schedule on NW and get the "one or more flites not available" making me guess which one isn't available.
Feb 5, 2007, 7:17 pm
#4
Join Date: Feb 2007
Location: MSP, SFO, YHZ, JFK
Programs: DL PM, Starwood platinum, Hertz PC
Posts: 48
talk the agent through the protocols
I have often found that if I can talk an agent through alternatives, s/he finds availability. The Chisholm agents are excellent at this. Usually I don't even need to ask. Try not to call WP after midnight Central. I tend to get skills-challanged agents who have difficulty with English after midnight.
Feb 7, 2007, 7:58 am
#5
Original Poster
Join Date: Jan 2003
Location: SEA or EYW
Posts: 467
I've been calling- so far nada. One agent said "I can get you into ATL at 6pm, but the only flite available to MIA is at 6:20, so that won't work"> I asked her how about we go out to MIA on the first am flite- no go as that would be a stopover- not allowed 
Feb 7, 2007, 10:43 pm
#6
Join Date: Mar 2006
Posts: 408
I feel your pain. CO.com is better as well (in my lowly base member opinion).