Are ECVs and E_Certs considered the same?
 

Meaning that "cannot use them together" is a valid argument?

I see E-Cert as a promo fare..... and ECV as a $$$ off adjustment to a fare ...

nwa.com allows entering one of each, but not two of the same!

When I purchased a flight, it priced out at the e-cert fare, with a asterisk that the ECV will be applied at purchase. Howeve r that did not happen upon purchase.

I looked carefully at both sets of rules (E-Cert PK036, and ECV). The former did not mention the latter in its restrictions, and vice-versa.

I am sure I am not the first person that this has happened to, so any comments will be appreciated.

Thanks in advance.

spc354

online you can use both together...on the phone you need to find a knowledgeable agent

Now I know the hard way that "supervisor Dusty in Seattle" is not knowledgeable. I also know that he was "not willing to do the _extra_ work to pull up the information that says ECV and E-Cert are same" and of course, even if he did, "cost considerations would prevent him from faxing/e-mailing anything to me."

That was my experience last night!