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Originally Posted by EasternTraveler
(Post 11471825)
I would love for someone to show me how to acquire a Danish Dankort card or whatever it is called. I will be there in May and have time to set up an account or whatever is needed.
Dankort is a debit card, but the system does not check if you have money on your accout when using it, it just checks to see if it is reported stolen! So you are able to "overdraw" your account really bad, and the banks will need some assurance that they will get the money in such case! But try walk into a bank, and ask about it! They will try their best to get you one! The biggets banks in Denmark are Danske Bank, Nordea, Jyske Bank! You might want to try Nordea, since they have some benefits if you are to travel to other nordic countries, the Baltics and Poland! |
Not paying and waiting for the police might not be a good choice
Originally Posted by graraps
(Post 11086953)
Is it noted on the menu and/or prominently posted on a wall?
If not, I would tell them that, unless they waive the fee, I am not paying them ANYTHING and that they should call the police if they have any problem with that. ;) I think you might be allowed to leave and withdraw cash from an ATM, if paying with a foreign credit card and incurring the fee upsets you. If you refuse to pay, you are committing a crime, since it is a specific crime in the Danish Penal Code to dine at restaurants without paying (sec. 298, p. 3). I think the police would probably tell you to pay, so they do not have to make your holiday unpleasant.
Originally Posted by onobond
(Post 11086803)
Never seen this anywhere else in the world. Correct me please, if wrong
Originally Posted by EasternTraveler
(Post 11108962)
What do they consider a foreign credit card?
I can use one issued in the USA, UK or IE. Foreign = Anything else. |
I don't know what makes the Danish retailers think they are entitled to be the only country in the civilized world that doesn't accept credit cards at this scale or charges to use them.
I guess it's their right not to get revenue from visitors. :rolleyes: It's not unique at all that retailers get charged a fee by the credit card companies. EVERY retailer gets charged a fee in EVERY country of the world. They simply include the cost in the goods or services they sell. Also, it's not 3-5 or 6%. It's negotiable on how much revenue you have and it's typically between 1-3%. Also, there's a % fee if you make a withdrawal with your debit card overseas as well. The consequence? Well, I haven't been to Denmark for a few years and we just waited to do all the shopping till we got to the next country. I got sick of running to ATMs and it's also pretty annoying to get stuck with Danish Kroner when leaving this consumer unfriendly country |
Originally Posted by tommy777
(Post 12095993)
I don't know what makes the Danish retailers think they are entitled to be the only country in the civilized world that doesn't accept credit cards at this scale or charges to use them.
I guess it's their right not to get revenue from visitors. :rolleyes: It's not unique at all that retailers get charged a fee by the credit card companies. EVERY retailer gets charged a fee in EVERY country of the world. They simply include the cost in the goods or services they sell. Also, it's not 3-5 or 6%. It's negotiable on how much revenue you have and it's typically between 1-3%. Also, there's a % fee if you make a withdrawal with your debit card overseas as well. The consequence? Well, I haven't been to Denmark for a few years and we just waited to do all the shopping till we got to the next country. I got sick of running to ATMs and it's also pretty annoying to get stuck with Danish Kroner when leaving this consumer unfriendly country I am not sure what annoys me more: the credit card fees in Denmark or the ATM withdrawal limits in Argentina and their withdrawal related fees. ;) |
I agree with your decision but not with your reasoning
Originally Posted by tommy777
(Post 12095993)
I don't know what makes the Danish retailers think they are entitled to be the only country in the civilized world that doesn't accept credit cards at this scale or charges to use them.
So there is really nothing special with Denmark in this regard, save that some Danish stores do accept international credit cards. The surcharge is for the cards issued non-nationally and as the signs clearly say: "the entire surcharge is passed on to the banks". In other words, if you are a non-loyal customer only visiting the store rarely, then the store wants you to pay the expense of the credit card surcharge yourself, since otherwise the loyal local customers would have to pay your surcharge through higher prices. This seems entirely reasonable. You can just pay in cash and avoid the whole issue. Besides, I think this surcharge is mainly charged in non-tourist stores like local supermarkets. If you are spending big money in a clothing store, I very much doubt they have the surcharge. Also, you write "I don't know what makes the Danish retailers think they are entitled ..." They are entitled through what is called: the forces of the free market. They make a profit doing this, and that is the way that works. I know that the free market is very popular in America, so I would think that on further consideration perhaps you would support this surcharge. ;)
Originally Posted by tommy777
(Post 12095993)
The consequence? Well, I haven't been to Denmark for a few years and we just waited to do all the shopping till we got to the next country. I got sick of running to ATMs and it's also pretty annoying to get stuck with Danish Kroner when leaving this consumer unfriendly country
However, Denmark is also very pricey. If you travel a lot, there are certainly cheaper options around, and that is why I would agree with your decision not to do big shopping in Denmark. At present, Sweden is the nearest cheaper option but the UK is also cheaper. I am naming these two countries because they also have reasonable consumer protection AFAIK. |
Interesting discussion.
I recently purchased a ticket from Billetnet.dk. The ticket price was DKK 850,- and the Gebyr (ticket fee) was DKK 15,- for a total of DKK 865,-. However, the total amount charged to my credit card (before currency conversion) was DKK 875,81. Was the extra DKK 10,81 the credit card fee? |
Originally Posted by Goldlust
(Post 12105161)
Actually, Denmark is not at all special in this regard nor is it the only civilized country in the world with this kind of arrangement. In Germany many stores only accept payment in either cash or an electronic bank card (Eurocheck) issued by a German bank. In Italy you will see that same thing: either cash or "Banco" (a domestic debit card).
1, Wow, are we having different shopping patterns. Travelling frequently in both Germany and Italy, the only stores with cash/local cards only were kiosks and convenient stores, where few, if any, of us would use a card anyway. 2. From other's experience I've learned that there are ultra-low-budget-outlet chains in Italy with the same practice. It's doubtful whether travellers carrying competent debit/credit cards would even consider entering such establishments.
Originally Posted by Goldlust
(Post 12105161)
So there is really nothing special with Denmark in this regard, save that some Danish stores do accept international credit cards. The surcharge is for the cards issued non-nationally and as the signs clearly say: "the entire surcharge is passed on to the banks". In other words, if you are a non-loyal customer only visiting the store rarely, then the store wants you to pay the expense of the credit card surcharge yourself, since otherwise the loyal local customers would have to pay your surcharge through higher prices. This seems entirely reasonable.
3. Au contraire, this something very special with Denmark, where tourists are charged for lowering the risk of Shop/Restaurant owner beeing robbed of cash, using a card. 4.Your statement regarding everything passed on to the banks has been labeled incorrect by American Express. 5. By what means can a shop owner determine any customer with a non-Danish CC as "non-loyal", compared to the occasional Danish visitor? 6. Why is this "reasonable" in Denmark, when Danes never pay extra due to their Danish cards, when going abroad?
Originally Posted by Goldlust
(Post 12105161)
You can just pay in cash and avoid the whole issue. Besides, I think this surcharge is mainly charged in non-tourist stores like local supermarkets. If you are spending big money in a clothing store, I very much doubt they have the surcharge.
8. Of course we all stand corrected to the local expertise declaring stores and restaurants in the absolute center of CPH (Read Stroeget) as "non-tourist"
Originally Posted by Goldlust
(Post 12105161)
Also, you write "I don't know what makes the Danish retailers think they are entitled ..." They are entitled through what is called: the forces of the free market. They make a profit doing this, and that is the way that works. I know that the free market is very popular in America, so I would think that on further consideration perhaps you would support this surcharge. ;)
9. Interesting, but logically incorrect point. Had this been a really free market, I would cross the street to find a shop/restaurant not discriminating tourists. Not much time to cross the bridge to Malmoe fo dinner when the time is past 9.30 pm. 10. Need to compliment you for the single correct statement in your post, namely about the shop/restaurant owners doing this to make a profit ^
Originally Posted by Goldlust
(Post 12105161)
Denmark is one of the most consumer friendly countries in the world (and apparently also the happiest country, as several studies have shown). Most stores have excellent customer protection and will give you the money back if you are unhappy. If not, you can complain to the Consumer Complaints Board (for a small fee of US $30) and they will rule in the matter. If the ruling is in your favour then the store must follow the ruling. Otherwise, in most cases, the Consumer Complaints Board will take the store to court on your behalf for free. (More information in English.) Please name some other countries, which have better consumer protection! :)
11. Sure, consumer-friendly for the Danes, not for tourists. But that's what this post is all about. 12. Won't dispute statement of Denmark as a happy country. Sure the Danes are happy, squeezing extra fees out of tourists in their own country, knowing that the nice surrounding world will treat them better, when travelling. 13. Naming other countries: What about The Rest of The World, where this overcharge on CC doesn't take place?
Originally Posted by Goldlust
(Post 12105161)
However, Denmark is also very pricey. If you travel a lot, there are certainly cheaper options around, and that is why I would agree with your decision not to do big shopping in Denmark.
At present, Sweden is the nearest cheaper option but the UK is also cheaper. I am naming these two countries because they also have reasonable consumer protection AFAIK. 14. Irrelevant statement. This thread is not about the prices in Denmark, but aimed at the Danish mischief of overcharging visitors, paying with debit/credit cards. The two named countries, as many (all?) others, don't. |
What he said ^^
Originally Posted by onobond
(Post 12112189)
1, Wow, are we having different shopping patterns. Travelling frequently in both Germany and Italy, the only stores with cash/local cards only were kiosks and convenient stores, where few, if any, of us would use a card anyway.
2. From other's experience I've learned that there are ultra-low-budget-outlet chains in Italy with the same practice. It's doubtful whether travellers carrying competent debit/credit cards would even consider entering such establishments. 3. Au contraire, this something very special with Denmark, where tourists are charged for lowering the risk of Shop/Restaurant owner beeing robbed of cash, using a card. 4.Your statement regarding everything passed on to the banks has been labeled incorrect by American Express. 5. By what means can a shop owner determine any customer with a non-Danish CC as "non-loyal", compared to the occasional Danish visitor? 6. Why is this "reasonable" in Denmark, when Danes never pay extra due to their Danish cards, when going abroad? 7. Many of us left cash-only routine way back in previous century. Bringing lots of cash sounds like a safe way to travel :rolleyes: 8. Of course we all stand corrected to the local expertise declaring stores and restaurants in the absolute center of CPH (Read Stroeget) as "non-tourist" 9. Interesting, but logically incorrect point. Had this been a really free market, I would cross the street to find a shop/restaurant not discriminating tourists. Not much time to cross the bridge to Malmoe fo dinner when the time is past 9.30 pm. 10. Need to compliment you for the single correct statement in your post, namely about the shop/restaurant owners doing this to make a profit ^ 11. Sure, consumer-friendly for the Danes, not for tourists. But that's what this post is all about. 12. Won't dispute statement of Denmark as a happy country. Sure the Danes are happy, squeezing extra fees out of tourists in their own country, knowing that the nice surrounding world will treat them better, when travelling. 13. Naming other countries: What about The Rest of The World, where this overcharge on CC doesn't take place? 14. Irrelevant statement. This thread is not about the prices in Denmark, but aimed at the Danish mischief of overcharging visitors, paying with debit/credit cards. The two named countries, as many (all?) others, don't. |
Originally Posted by onobond
(Post 12112189)
1, Wow, are we having different shopping patterns. Travelling frequently in both Germany and Italy, the only stores with cash/local cards only were kiosks and convenient stores, where few, if any, of us would use a card anyway.
Originally Posted by onobond
(Post 12112189)
2. From other's experience I've learned that there are ultra-low-budget-outlet chains in Italy with the same practice. It's doubtful whether travellers carrying competent debit/credit cards would even consider entering such establishments.
Originally Posted by onobond
(Post 12112189)
3. Au contraire, this something very special with Denmark, where tourists are charged for lowering the risk of Shop/Restaurant owner being robbed of cash, using a card.
You should also be aware that using a credit card is also saving the customer from being robbed.
Originally Posted by onobond
(Post 12112189)
4.Your statement regarding everything passed on to the banks has been labeled incorrect by American Express.
Originally Posted by onobond
(Post 12112189)
5. By what means can a shop owner determine any customer with a non-Danish CC as "non-loyal", compared to the occasional Danish visitor?
Originally Posted by onobond
(Post 12112189)
6. Why is this "reasonable" in Denmark, when Danes never pay extra due to their Danish cards, when going abroad?
Originally Posted by onobond
(Post 12112189)
7. Many of us left cash-only routine way back in previous century. Bringing lots of cash sounds like a safe way to travel :rolleyes:
Originally Posted by onobond
(Post 12112189)
9. Interesting, but logically incorrect point. Had this been a really free market, I would cross the street to find a shop/restaurant not discriminating tourists.
Besides, I think other posters have already made it clear to you that this is not discrimination towards tourists. If anything, it is discrimination towards people with foreign issued credit cards. Those people can be Danes and live in Denmark, such as I, who also have such a card.
Originally Posted by onobond
(Post 12112189)
11. Sure, consumer-friendly for the Danes, not for tourists. But that's what this post is all about.
Originally Posted by onobond
(Post 12112189)
14. Irrelevant statement. This thread is not about the prices in Denmark, but aimed at the Danish mischief of overcharging visitors, paying with debit/credit cards. The two named countries, as many (all?) others, don't.
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Originally Posted by Goldlust
(Post 12121325)
Well, I know Americans often travel only in the main tourist spots whereas people from Old Europe often prefer a more unique travelling experience. Perhaps that could explain it.
Originally Posted by Goldlust
(Post 12121325)
You should also be aware that using a credit card is also saving the customer from being robbed.
Originally Posted by Goldlust
(Post 12121325)
Certainly, the chance of seeing a customer again will on general increase, if the customer is actually living in the country.
Originally Posted by Goldlust
(Post 12121325)
Oh, I see, you think that everybody in the world are entitled to the same? Sounds very communist to me. How lovely. I had not expected that from an American but I do commend you on your openness to wiser forms of government.
Well, with your type of logic, Denmark is a communist country because they are passing laws that are discriminating against foreign credit card companies, or? So free competition does not apply in that country?
Originally Posted by Goldlust
(Post 12121325)
There are hundreds of restaurants in Copenhagen not charging anything extra. Perhaps they are to expensive for your purse?
Originally Posted by Goldlust
(Post 12121325)
Besides, I think other posters have already made it clear to you that this is not discrimination towards tourists. If anything, it is discrimination towards people with foreign issued credit cards. Those people can be Danes and live in Denmark, such as I, who also have such a card.
I chose to let Denmark pay with my wallet. I was planning on doing my last minute Christmas shopping in Copenhagen, but ended up doing it in Oslo instead. A place that's even more expensive than Denmark. I bet I'm not the only one. If your perception of capitalism is making money off fees like this or not accept credit cards all together, I think your business will be in trouble because I'm quite sure that many many other visitors will do what I did and scrap shopping in Denmark all together. And that for being so cheap that you can't do what all other countries on this planet does: bake this in to the price and get business.
Originally Posted by Goldlust
(Post 12121325)
Again, you are mistaken. The nationality of the customer makes no difference. The (minor) fee on the credit card only depends on the country of issue.
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Onobond is spot on with his statements.
Correction. Denmark is cheaper than Sweden. Norway is higher. Based on last visit in June. I did not get charged any extra fee on my visit, but I was only there a few days. If someone wants to surcharge, I walk on down the street. Some people need to quit being nationalistic I think. :cool: |
Am I the only one to think that this thread has completely lost its focus? Almost seems like trolling to me. I just can't understand what all these nationalistic / political / anti-american (tourist) sentiments have to do with credit card fees?
A much more topical discussion would be the core issue: do retailers have the right or the guts to charge the credit card fees transparently or should they accept any kind of fees and even these costs between their clients? Obviously legislation provides for both approaches in Denmark. Another interesting question is: will charging the credit card fees from the end client spread to other countries in Europe when the common payment area SEPA really kicks in? Again, obviously this might have a profound impact to the way many here (including yours truly) is able to collect miles and points from their purchases and indeed it may even raise the question if this collection is feasible at all... I don't see what good avoiding this discussion (and instead focusing on pointless prejudiced arguing) would do to the points earning public. |
Not sure if I dare to post here, especially since I'm en route to CPH.
I was actually warned about this ridiculous fee on foreign credit cards in Denmark by a fellow traveller this afternoon, so I'm surely watching out not to be ripped off. Had I been a Dane, I would be excusing my country for treating tourists this way. But I sense that talking about this subject can be offensive for some locals, so I'll seal my lips, just looking out for the signs to avoid certain shops and restaurants. |
Originally Posted by tsastor
(Post 12124555)
Another interesting question is: will charging the credit card fees from the end client spread to other countries in Europe when the common payment area SEPA really kicks in? |
Originally Posted by ocha
(Post 12145475)
I would though suspect that we Finns are that much cost sensitive that in case there will be additional fees, consumers will react. Mainly the impact will be a high increase in paying with cash.
Originally Posted by ocha
(Post 12145475)
It will be amusing to see the impact in say your local Alepa when the amount of cash used in transaction increases sky high. This will probably increase the need for additional security in stores with additional cost which will be paid by the consumers...
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OK, just left Denmark. Really surprised to see how this scheme of adding 3.75% is done, without notifying customers/guests. I met with some friends, took a walk in the otherwise nice, clean and friendly city. We decided to have lunch in a chinese restaurant on Stroget, who advertised with a priceworthy buffet. I warned all others, so we were really looking for signs of extra charges, which could not be seen. I even asked if there was any problem using foreign CC. Everybody were fluent in English, denying ANY probs with a non-Dane CC. When the bill arrived we were stunned to see 94 DKK ( roughly 20 USD) added as Gebyr (Fee) Questioned about this extra, now nobody knew English, they even threatened us with police etc. My friends decided we paid "learning money" and left. I'll think twice before returning to Denmark.
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The law in Denmarks is so that in the physical transaction no fees are allowed to be added to the customer ! However in the non physical trade (internet - mailorder) the vendor can add his actual costs to the creditcard clearing company (actually 1,25%).
If the card is issued outside Denmark any vendor can add his actual costs which are 3,75-5% for most CC issued outside Denmark. By law no one is allowed to make fixed fees or this like - Only fees that covers his costs ! -- If you ride a taxi you will always see this signposted duly ! -- The reason for this legilation is that cash payers should not "pay" for the rebates offered to whose with postponed payment, which is the case of creditcard payers (Danes and foreigners). -- Most retailers appriciates that CC holders generally spend more, which often results in that they do not charge extra for foreign cardholders. -- This is only explanation and doses not represent my personal view(s) since I do understand the frustration that those met by the requirement of a fee to pay. -- I do think that over time these fees will go away ! |
To Lady in the skies: The law clearly says that if a merchant is takes a credit card fee, it should be diplayed in the shop. There have been some trials on this issues and the customers got their fees back. You could try to contact your credit card company on this issue, stating that the restaurant did not diplay the fee according to Danish law.
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Originally Posted by gnaget
(Post 19044581)
To me it looks scary when they openly say they don't care about EU regulations: From 1st Oct, (2011, my insertion) a new Danish fee payment policy will come into force. The new fees policy is prompted by an EU directive and is expected to reduce the bill on foreign tourists. Despite that, according to Jyllands-Posten, Nets which manages the Danish card payment insist that the fees will remain above 2 percent. |
Originally Posted by onobond
(Post 19102479)
The link is 13 months old. I haven't been to DK during this time, for various reasons. Can anyone update?
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