OneKey: new rewards scheme for Hotels.com/ Expedia/Vrbo.
#1
Original Poster
Join Date: Aug 2019
Location: UK
Programs: BAEC: Bronze
Posts: 136
OneKey: new rewards scheme for Hotels.com/ Expedia/Vrbo.
So for those of you using any of Hotels.com, expedia, or Vrbo, they are ending their existing rewards programs and joining together to produce a new loyalty program.
For Hotels.com users, this is a significant downgrade, especially if you spent fewer than 30 nights aware per year,
Highlights are as follows (if I understand correctly)
Current, unspent rewards will be converted $1-$1 to the new scheme
Rewards activity is paid back as follows:
All in all this is a significant downgrade to hotels.com rewards, even for regular travelers, for someone staying say 20 nights away per year your return has dropped 60%, even more so for Gold members if the property does not classify as 'VIP'.
For Hotels.com users, this is a significant downgrade, especially if you spent fewer than 30 nights aware per year,
Highlights are as follows (if I understand correctly)
Current, unspent rewards will be converted $1-$1 to the new scheme
Rewards activity is paid back as follows:
- Existing Scheme (as a comparison)
- All users 10% per do spent on hotel stays (only collected after 10 stays)
- Standard user:
- 2% per dollar spent on hotels, vacation rentals, activities, packages, car rentals.
- 0.2% on Flights
- Rewards available immediately
- The below only at 'VIP' properties
- Silver User (5 trips (or nights? doesnt' spefcify)
- . increase by 50%. (3%)
- Gold (15 trips)
- 100% more (4%)
- Platinum (30 trips
- 200% more (8%)
All in all this is a significant downgrade to hotels.com rewards, even for regular travelers, for someone staying say 20 nights away per year your return has dropped 60%, even more so for Gold members if the property does not classify as 'VIP'.
#3
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,104
This is a MAJOR downgrade for hotels.com users. Going from 10% to 2% makes the scheme uninteresting vis-a-vis booking with the hotel directly. The cashback side remains to be seen, it has been 8-12% range, which meant ca 20% off the price tag.
The transfer from hotels.com scheme to the onekey scheme is a major cockup. I log in, it shows blue/$0. Somehow you need to find the instructions (well hidden) to NOT use the hotels.com address, but the country specific one, eg. uk.hotels.com to see you existing awards and status.
The only positive temporary outcome for members is when your current hotels.com rewards are/will be converted to onekey, where your, say, $200 reward night can be spread to 2x$100 nights. But that's just while you "old" rewards last.
The transfer from hotels.com scheme to the onekey scheme is a major cockup. I log in, it shows blue/$0. Somehow you need to find the instructions (well hidden) to NOT use the hotels.com address, but the country specific one, eg. uk.hotels.com to see you existing awards and status.
The only positive temporary outcome for members is when your current hotels.com rewards are/will be converted to onekey, where your, say, $200 reward night can be spread to 2x$100 nights. But that's just while you "old" rewards last.
#5
Join Date: Apr 2011
Programs: UA/CO
Posts: 54
One thing to note: your "OneKey Cash" isn't always usable for flights on Expedia. Only "qualifying" flights. The only way to know if the flight qualifies is to go through the entire booking process and see if you're given the option of using OneKey Cash or standard payment on checkout.
#6
Formerly known as hcampana
Join Date: May 2010
Location: AMS
Programs: Hilton Diamond
Posts: 463
So my hotels.com leftover free nights converted over into $340 of one key cash. Does anyone know if I can use it over multiple bookings now or does it have to be for one night like it used to be? Thanks.
#7
Original Poster
Join Date: Aug 2019
Location: UK
Programs: BAEC: Bronze
Posts: 136
I'm still totally confused by this, the Hotels.com app, and the website where I log in still tell me that I am a gold member collecting stamps etc, but sometimes I log in and go to accounts page and it tells me I am a blue keychain member... seems both on the site and the app....
#8
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,591
was that value ox X nights * $value the same as that 340$? Or did u ”win” or lose there?
#9
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,015
fyi for those booking VRBO - you may want to choose to earn 3x United miles vs OneKey rewards (if you value United miles).
https://www.vrbo.com/en-ca/legal/united-airlines
https://www.vrbo.com/en-ca/legal/united-airlines
#10
Formerly known as hcampana
Join Date: May 2010
Location: AMS
Programs: Hilton Diamond
Posts: 463