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Early Checkout Creep. First Christmas moved up to November.....now checkout?!

Early Checkout Creep. First Christmas moved up to November.....now checkout?!

Old May 21, 2023, 1:57 am
  #1  
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Join Date: Sep 2010
Location: Bali, Indonesia
Programs: AA, DL, AK, UN, CN
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Early Checkout Creep. First Christmas moved up to November.....now checkout?!

I'm not sure what everyone thinks is a fair check-out time, but for my entire life of traveling around the world, I basically expect checkout to be noon.

Lately I keep getting surprised by some seriously early checkout times. These tend to be on AirBNBs but hotels as well have moved their checkup times up. I've seen more and more 11am, including a recent stay at the Hilton Bayside (which runs over $200/nt!). Even the mindbending power of my Diamond Status was not sufficient for said Hilton to give me any late checkout past noon (well for free anyway, they were oh so kind enough to offer it at a hefty additional cost)

Things came to a head today when I got my latest AirBNB and I have no idea what the listing said when I booked but indeed they have a published 10am checkout. This is in addition to them asking I put my towels in the wash before I leave. And its close to $200/nt

First off, I find all of this outrageous. Noon has forever been checkout time. Consistently, all over the world. Except for India where they have a 24-hour policy on the rooms -you don't pay for a night you pay by the 24hrs.

This is definitely a case of the hotels/AIRBNB putting themselves above the customer. I get that an AirBNB doesn't have 100 rooms like a hotel does, and 20 maids, and so a late checkout here or there is different than a hotel. They might have 5 spots and only one maid or whatever. So their solution? Lets just have a 10am checkout.

However, that is not my problem. Its their problem.

This host will be getting a bad review. And say what you want about not reading the rules and such, but really? Do I need to scour every listing to make sure I can check out at noon? I had one time where I paid like $40/nt (in Thailand where hotels are $10) and buried in the listing was some BS about it not having WIFI.

My point is this is getting outrageous.

10am?

Where does it stop?

Could they have a 9am checkout? 8am? 6am? I mean, where does it stop?

Last edited by ryandelmundo; May 21, 2023 at 2:25 am
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Old May 21, 2023, 9:47 am
  #2  
 
Join Date: Jan 2011
Location: Cockeysville, MD, USA
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Originally Posted by ryandelmundo
This host will be getting a bad review. And say what you want about not reading the rules and such, but really? Do I need to scour every listing to make sure I can check out at noon?
I'm sorry to hear your frustration, but yes, really. And yes, you do. With regard to the check-in and check-out times, no scouring is required on Airbnb. It is displayed in the same spot on every listing - and has been for quite a long time.

I completely disagree with leaving a bad review when the host has made their policy clear up-front. I also don't agree with your expectations. I recently took a multi-week trip that involved bookings at 30 different lodgings - either via Airbnb or Booking.com. All of them, except for three, had checkout times of no later than 11am.

If you posted to receive feedback as to what other peoples' expectations are, I hope this helps.
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ihispanic is offline  
Old May 21, 2023, 11:21 pm
  #3  
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Originally Posted by ihispanic
I'm sorry to hear your frustration, but yes, really. And yes, you do. With regard to the check-in and check-out times, no scouring is required on Airbnb. It is displayed in the same spot on every listing - and has been for quite a long time.

I completely disagree with leaving a bad review when the host has made their policy clear up-front. I also don't agree with your expectations. I recently took a multi-week trip that involved bookings at 30 different lodgings - either via Airbnb or Booking.com. All of them, except for three, had checkout times of no later than 11am.

If you posted to receive feedback as to what other peoples' expectations are, I hope this helps.
I was not asking for feedback on this particular instance. I do admit I didn't read the T&C, and ti doesn't matter anyway since I'll be out the door at 8am to go to work.

I am entitled to my opinion, which is that I think a 10am checkout is too early. I'm paying a $100 cleaning fee, that should be able to provide for someone at $20@hr to be available at noon. They also asked me to do chores, which I thought AirBNB had banned. Their inability to find staff is not my problem. The room is all of 200sqft max. I've just about had bigger biz class seats. I was using this instance as an example of check-outs getting earlier and earlier. It can surely be cleaned quickly and ready for their 4pm check-in.

My real question was - how far can checkout creep get? I respect what you wrote, ihispanic, and you are not wrong. The T&C are clear, and I'll be out by 10am. It is my mistake for not paying closer attention. But I can still be dissatisfied.

However, my issue here is that checkouts seem to be getting earlier and earlier across the board. Maybe ihispanic, you're a morning person who loves getting up early and grabs the free brekkie when available. I'm a bit of a night owl, and 9-10am is my natural sleep pattern. We are all different. Everyone complains of devaluation all the time, and I would consider the movement of checkout times edging earlier to be yet another devaluation. As I said in my Hilton Bayside review, it's so sad they won't give elites a proper late checkout as it costs them nothing. But they will give it to you at a fee, so now they're incentivized to have an even earlier checkout. I will vote with my dollars, feet, and yes, my review of the AirBNB.

So my question remains: Are checkout times getting earlier and what would be the earliest that a place could pull off? 10-11am seems to be the new normal, but could it go to 9am? 8am? I see no end, so I'm starting the fight now.
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Old Sep 19, 2023, 6:40 pm
  #4  
 
Join Date: Mar 2013
Location: Minnesota
Posts: 368
Originally Posted by ryandelmundo
So my question remains: Are checkout times getting earlier and what would be the earliest that a place could pull off? 10-11am seems to be the new normal, but could it go to 9am? 8am? I see no end, so I'm starting the fight now.
For the past 5 or so years I've noticed 11 AM to be a pretty standard check-out time. I honestly thought it was longer, but some old reservation emails showed noon as a fairly common checkout time. That said, I've definitely noticed a few hotels stating noon still, and I might've stumbled across one that was 10:30 AM (but that felt like an oddity.)

Realistically, I think it'd be hard to go any earlier than 10 AM, at least for hotels, and even 10 AM still feels extremely early. Many hotels with free breakfast serve it until at least 9 AM, with weekends often being until 10 AM. Some people will want to be able to go back to their room to finish packing after breakfast, which means 11 AM is the earliest realistic timeline. Also, most people want to sleep in their hotel room and be able to shower and get ready for the day in a hotel room, and an 8 or 9 AM checkout would be too early for most people to reasonably do that - far more than an 11 AM or noon checkout would.
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Old Oct 2, 2023, 2:30 am
  #5  
 
Join Date: Jan 2011
Posts: 26
Ive been noticing a 10 AM checkout on air bnbs with a 4 pm check in time. Theres usually not an option to store your luggage so I find it inconvenient to use Airbnb especially if its just for a couple nights stay.
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Old Oct 3, 2023, 1:48 am
  #6  
 
Join Date: Aug 2017
Location: DFW
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I’ve been renting STR’s (short term rental) for 30+ years and I have actually owned STR properties for over 10 years.
Common check out times have been 10:00am-11:00am as long as I can remember, with common check in time of 4:00pm. In the groups I’m in with owners, these times are pretty standard across the board.
Yes, it is up to the prospective guest to read the description and the House Rules.
No, Airbnb has not told hosts that we can not have guests do “chores”. All most of us want are for guests to pick up their messes behind them. Not leave trash overflowing all over the place, dirty dishes for a week stacked up all over the counters, etc. The cleaning fee is not to pick up the messes. It’s to actually clean the property. Just as we pick up our own messes at home so our own house cleaners can clean the house.
FTR, if a guest leaves a bad review due to not liking a clearly posted House Rule, the host can have it removed.
It pays to read the descriptions and House Rules
OH, we rented one STR property that check out was actually 9:00am and most hotels have been 10:00-11:00am in my experience.
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Old Mar 15, 2024, 7:22 am
  #7  
 
Join Date: Sep 2007
Location: HK
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Posts: 654
I've had places with a checkout time of 9am (not Airbnb, but actual small hotels - in europe). What I find even more annoying, is the creep in checkIN times - more than once recently it's been 5pm! 5PM! That's outrageous too. Honestly, I would be MUCH happier with a 24 hour policy. We pay the same for day 1 and 3 of a 3 day stay as we pay for day 2, yet Day 2 gets a full 24 hours whereas Days 1 and 3 are curtailed to some degree. 24 hours is much fairer.
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