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Let's ask the EU to investigate Airbnb's currency conversion scam

Let's ask the EU to investigate Airbnb's currency conversion scam

Old May 30, 17, 9:32 am
  #1  
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Join Date: Nov 2009
Posts: 150
Let's ask the EU to investigate Airbnb's currency conversion scam

It is a principle of the European Union's single market that all consumers should be treated equally when making online purchases (non-discrimination), even when visiting a museum in another member state (i.e. if an Italian 12-year old can visit the coliseum for free, a Bulgarian 12-year old should also receive free admission). Because of this, I believe the European Commission would find Airbnb's 3-percent currency conversion racket particularly upsetting. Effectively, and I'm estimating very roughly here, this means that for a 1,000 booking in Spain, a European outside the eurozone (i.e.a Romanian, a Dane, a Scot, a Swede) will end up being forced to pay about 30 more -- in the form of mandatory dynamic currency conversion or Aibnb's "currency conversion fee" -- for the same booking than a European resident in a eurozone country would pay (i.e. an Italian or French person booking the property in Spain).

(Needless to say, the American or Japanese person booking in Spain would also pay the "extra service fee" rate, given the currency conversion scam.)

At a time when relations between the U.S. and EU are increasingly rotten, and given that the EU seems predisposed to discipline U.S. tech giants for exploiting Europeans and the single market, I think now might be a good time to write to the EU and suggest increased regulatory enforcement against Airbnb for the currency conversion scam.

I'd suggest here is a good place to contact the EU and let them know how we feel: http://ec.europa.eu/competition/cont...uments_en.html
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ajl1239 is offline  
Old Jul 6, 17, 5:39 am
  #2  
 
Join Date: Jul 2017
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Nice idea. I also replied to the other thread mentioning that I have successfully won a chargeback against them and am in the process of doing it again.
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VolandoMe is offline  
Old Jul 6, 17, 9:15 am
  #3  
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Wow, congrats on winning the chargeback! What did you chargeback for and what was your argument? What was your success in the past?

Also, AirBnb Reddit sub says AirBnb bans you for life if you chargeback -- did you lose your profile/account?
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Old Jul 8, 17, 2:04 am
  #4  
 
Join Date: Jul 2017
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No I still have my account, and will proceed with the second chargeback if they don't refund the difference as I have requested via support desk.

The chargeback reason was simple: Incorrect Currency Used. It's a pretty standard chargeback reason, and I didn't even need to submit any evidence to the bank (although I took screenshots so I would be able to if asked). It was very simple.

I will be interested to see if they ban my account; I presume that would be a bad look for them. Frankly I'd love to get noisy about this issue; perhaps we can get some tech press coverage if we start doing it regularly and getting banned.
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Old Sep 2, 17, 1:29 pm
  #5  
 
Join Date: May 2017
Posts: 202
Originally Posted by VolandoMe View Post
Nice idea. I also replied to the other thread mentioning that I have successfully won a chargeback against them and am in the process of doing it again.
Curious about your chargeback. Did you initiate this before or after the airbnb booking in question. If it was before, are you concerned they might cancel the booking? If after, it was my understanding any chargebacks had to be completed in a certain time period after being charged. How would this work booking say 6-8 months in advance.

I recently have made some booking for travel in the spring of 2018 and am looking into ways to recoup the 3%.

Or if it's not too much to ask....possibly a wiki on how to go about the process. I agree, it is a very deceitful business practice.

Thanks for any advice.
Cheers.
tpsmith82 is offline  
Old Mar 11, 18, 10:18 pm
  #6  
 
Join Date: Jul 2017
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See update in this thread: Airbnb's sneaky 3% FX fee - deceitful and infuriating, and now unavoidable?
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