Automated Passport Control kiosks offline at JFK T7
Sep 5, 2018, 12:30 pm
#1
Original Poster
Join Date: Sep 2018
Programs: BA GGLFL; CCR
Posts: 9
Automated Passport Control kiosks offline at JFK T7
Does anyone know why the APC terminals at JFK's T7 have been disabled for the past couple of months. T7 has been a joy for arrivals since they installed the APC units, but it's reverted back to nightmare status since June. Arrived yesterday on BA117 just after a JAL flight, spent over an hour in the queue despite being a returning ESTA. Any insights would be much appreciated!
Sep 5, 2018, 12:52 pm
#2
Community Director
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nakedgrape, welcome to FT. As your question is about a NYC airport terminal which is used by a number of airlines, and not BA specific, we’ll move it to our New York forum where there’ll be people more familiar with the Border Control arrangements who’ll be best placed to help you.
NWIFlyer
Moderator - BA forum
NWIFlyer
Moderator - BA forum
Sep 5, 2018, 12:55 pm
#3
Join Date: May 2016
Location: UK
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No idea I'm afraid. We were lucky to be at the front of the queue off BA177 last month, I expect those behind us were 90mins at least.
The Global Entry kiosks were working when we went through, although the regular kiosks were not.
GE is a slight time faff to get, but's cheap for five years of much easier access to the US. Cost me about £100.
(I didn't use GE in Aug, because I had the family in tow).
The Global Entry kiosks were working when we went through, although the regular kiosks were not.
GE is a slight time faff to get, but's cheap for five years of much easier access to the US. Cost me about £100.
(I didn't use GE in Aug, because I had the family in tow).
Sep 5, 2018, 1:26 pm
#6
Join Date: Jul 2009
Location: UK
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Posts: 2,422
Sep 5, 2018, 6:35 pm
#7
FlyerTalk Evangelist
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The list is down to those Governments that have agreed to share the necessary data with the US to administer the system.
The EU couldn't / wouldn't agree to an over arching agreement (or the US wasn't happy with some individual countries) so in the EU it's down to individual countries to do the necessary (of course Switzerland isn't in the EU so can do what it likes).
The Netherlands has signed an agreement with the US and will be GE eligible shortly.
The EU couldn't / wouldn't agree to an over arching agreement (or the US wasn't happy with some individual countries) so in the EU it's down to individual countries to do the necessary (of course Switzerland isn't in the EU so can do what it likes).
The Netherlands has signed an agreement with the US and will be GE eligible shortly.
Sep 6, 2018, 3:56 am
#8
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No idea I'm afraid. We were lucky to be at the front of the queue off BA177 last month, I expect those behind us were 90mins at least.
The Global Entry kiosks were working when we went through, although the regular kiosks were not.
GE is a slight time faff to get, but's cheap for five years of much easier access to the US. Cost me about £100.
(I didn't use GE in Aug, because I had the family in tow).
The Global Entry kiosks were working when we went through, although the regular kiosks were not.
GE is a slight time faff to get, but's cheap for five years of much easier access to the US. Cost me about £100.
(I didn't use GE in Aug, because I had the family in tow).
The APC kiosks going offline en masse is more of an issue given how many more people it adversely impacts than GE being disabled temporarily.
The APC kiosks were paid for by airlines at JFK. But DHS/CBP sometimes decides to disable them even when the kiosks would otherwise be working as usual.
GE kiosks and APC kiosks are different systems in various ways, and so it's not surprising that their downtime, planned or otherwise, varies from each other.
Sep 6, 2018, 4:00 am
#9
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I never realised that French citizens were excluded, which is odd when the Germans and Swiss are allowed. Actually the list of countries doesn't make much sense at all: https://www.cbp.gov/travel/trusted-t...ry/eligibility