Lyft launched in NYC
#16
Join Date: Jan 2003
Location: NYC
Posts: 8,498
https://support.uber.com/hc/en-us/ar...tip-my-driver-
#17
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
I had referred my roommate recently to Lyft and he tried using it this morning. besides varying added congestion fees he had 3 drivers accept his ride and all 3 canceled. We live in Dumbo not the Marcy Projects at 3am. He instead walked outside and got a yellow cab in 2 minutes.
#18
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,366
So I tried Lyft again today. Response in 30 seconds; car arrived within a minute. Did not even bother to attempt the fist-bump this time and just got into the rear seat. Very comfortable. Added $2 tip at end, just to see if I got charged for it or if it was part of the free ride. It was the latter, which was a nice surprise. I'm not sure how the drivers are getting compensated for the free rides so while those last, I will add a tip (and it's not even coming out of my pocket!).
#19
Join Date: Aug 2009
Location: NYC
Programs: Mileage Plus, AAdvantage
Posts: 46
Ride Sharing Survey
With all these different things going on with Lyft and Uber, I put together a survey. The purpose of this survey is to examine the ride sharing market and I think I may be on to something that will actually give people something of value, as opposed to their offerings.
I could really use your input. The survey can be found at:
http://survey.rideconnect.com
Thanks,
Zantosh
I could really use your input. The survey can be found at:
http://survey.rideconnect.com
Thanks,
Zantosh
#20
Join Date: Jan 2003
Location: NYC
Posts: 8,498
I had referred my roommate recently to Lyft and he tried using it this morning. besides varying added congestion fees he had 3 drivers accept his ride and all 3 canceled. We live in Dumbo not the Marcy Projects at 3am. He instead walked outside and got a yellow cab in 2 minutes.
I've had this happen a bunch on the LES and Financial District, where drivers in Brooklyn sometimes pick up the fares before realizing they'd need to cross a congested bridge. I've also had it happen in areas like Herald Square where traffic patterns can make it difficult for a driver who is only a block or two away to get to me.
Both Lyft and Uber need to improve the algorithms they use to calculate arrival times so they can figure out a way to better prioritize drivers who are positioned to get to the passenger fastest.
#21
Join Date: Aug 2010
Location: LGA - JFK
Programs: UA, AA, DL, B6, CX, KE, Latitude, VIFP, Crown & Anchor, etc.
Posts: 2,589
Been trying to spot their cars with the red mustache for the past month, and not having any luck at all in the downtown business/commercial zones - the Green taxis & local/citywide car services are still dominating with their coverage & availability.
#23
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
I've had similar results. Most are Uber drivers also but I do see more miniature mustaches on the dash. In Buffalo NY a Lyft driver was accosted physically by a livery cab driver when she was dropping off a passenger while having her hood mounted mustache so most people didn't want it to avoid conflicts.