National/ Alamo FAQs and Questions
Nov 25, 19, 4:42 pm
#1261
Join Date: Oct 2019
Posts: 18
I just had executive aisle access, if I return it ill just pay for one day. Then I can go to avis or hertz right?
Nov 25, 19, 4:47 pm
#1262
Join Date: Feb 2019
Programs: Delta. AA, National EE, HH
Posts: 153
Also don't forget to fill it up with fuel first
Nov 25, 19, 4:55 pm
#1263
Join Date: Oct 2019
Posts: 18
Nov 25, 19, 5:43 pm
#1264
Join Date: Jun 2018
Location: AUS
Posts: 279
Nov 26, 19, 9:03 am
#1265
Join Date: Oct 2019
Posts: 18
so I went back last night, told them I wasn't happy with the rental considering the Wrangler I got from BOS was fully loaded. We walked the lot and found a fully loaded Cherokee Trailhawk and they processed my exchange.
Nov 26, 19, 9:09 am
#1266
Join Date: Feb 2019
Programs: Delta. AA, National EE, HH
Posts: 153
Dec 19, 19, 10:14 am
#1267
Join Date: Dec 2019
Programs: emerald
Posts: 4
Quick question, I have a full size reservation for MIA and we are flying into the airport in the evening.
Is there an aisle with available full size cars, or do I end up choosing from Emerald aisle, which includes smaller cars.
I am concerned that selection will be thin towards the end of the day....
Is there an aisle with available full size cars, or do I end up choosing from Emerald aisle, which includes smaller cars.
I am concerned that selection will be thin towards the end of the day....
Dec 19, 19, 10:33 am
#1268
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,556
Quick question, I have a full size reservation for MIA and we are flying into the airport in the evening.
Is there an aisle with available full size cars, or do I end up choosing from Emerald aisle, which includes smaller cars.
I am concerned that selection will be thin towards the end of the day....
Is there an aisle with available full size cars, or do I end up choosing from Emerald aisle, which includes smaller cars.
I am concerned that selection will be thin towards the end of the day....
Dec 19, 19, 10:39 am
#1269
Join Date: Dec 2019
Programs: emerald
Posts: 4
There should be fullsize equivalent cars in the aisle, but if not, they'll always assign you one or do a comp upgrade unless the lot is literally empty. That happens, but it's no common and you'd be eligible for some sort of customer service gesture/compensation if that were the case.
Dec 29, 19, 1:59 pm
#1271
Join Date: Jan 2018
Posts: 30
Just to close the loop here, I can confirm that if you book a prepaid rental through a 3rd party website (AutoSlash, Chase UR, etc) you can access your National Emerald Club benefits. A member of our team tested this exact scenario with National at the Orlando Airport (MCO) a few weeks ago by reserving an Intermediate car and pulled a Jaguar F-Pace SUV from the Emerald Executive Aisle (he had Emerald Executive status) and he was able to drive straight to the exit gate and the gate agent associated his Emerald Club member number right there based on his driver's license. To confirm, his Emerald Club member number was not associated with his reservation ahead of time.
Dec 30, 19, 3:15 pm
#1272
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,556
So just to make sure. I have a reservation for a midsize suv booked through a third party. I have a confirmation # and with this # i can login at National.com and see my reservation but it tells me to go to the counter but according to this information above i can just go to the garage, pick up a car, drive to the exit booth, give my license, reservation and emeraldcard and i'm free to go?
