FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   National | Emerald Club (https://www.flyertalk.com/forum/national-emerald-club-424/)
-   -   Mileage Limits on Premium Car Classes. Is this new? (https://www.flyertalk.com/forum/national-emerald-club/2027582-mileage-limits-premium-car-classes-new.html)

aww3583 Oct 26, 20 12:51 pm

Mileage Limits on Premium Car Classes. Is this new?
 
Is this part of the "new normal" with National?

Executive Elite for 7 years. Up until a few months ago, I've never been subject to a single mileage charge on any reservation. I'm now seeing $0.25/mile (over 300 miles) penalties on premium cars, standard SUVs, premium SUVs, pick-up trucks, mini vans, etc.

During a recent rental, I was upgraded to a "premium SUV" and was charged a mileage penalty, despite renting a midsize vehicle with no mileage limit. Station refused to fix but corporate customer care made it right.

Auto Enthusiast Oct 26, 20 1:45 pm

Check your contract ID. Retail (BJs, etc) and the generic Emerald Club code should always give unlimited miles.

aww3583 Oct 26, 20 1:51 pm


Originally Posted by Auto Enthusiast (Post 32774331)
Check your contract ID. Retail (BJs, etc) and the generic Emerald Club code should always give unlimited miles.

Good catch.

Oddly, I removed our corporate contract and, while the day-to-day pricing went up marginally, the mileage limits disappeared.

Thanks!

Auto Enthusiast Oct 26, 20 4:47 pm

Sometimes corporate contracts charge for miles on certain classes, and/or for one-ways. Also, contracts periodically come up for renewal. If travel is down, so will be the benefits.

nd2010 Nov 11, 20 12:28 pm

I drove an Infiniti QX60 from California to New Jersey and back twice and they didnít bat an eye when I returned it

dctraveller22202 Nov 11, 20 2:52 pm


Originally Posted by nd2010 (Post 32812756)
I drove an Infiniti QX60 from California to New Jersey and back twice and they didnít bat an eye when I returned it

Phew that's good to know! I'm about to rent a QX80 from DC --> Utah --> Florida --> DC which is a lot of miles.

Auto Enthusiast Nov 11, 20 3:13 pm

With the one-way southbound specials right now, you might be better off leaving the car in FL and flying back to DC.

aww3583 Nov 11, 20 9:57 pm

Our National rep indicated in an email the recent addition of mileage limits to premium/minivan reservations.

Limit is 150 miles per day and $0.25 per mile above that.

This apparently applies to all reservations of premium vehicles. Reserve midsize and take a premium from the aisle, no issue. Book premium, mileage limit applies.

Lyaec350 Nov 15, 20 3:36 pm


Originally Posted by aww3583 (Post 32813917)
Our National rep indicated in an email the recent addition of mileage limits to premium/minivan reservations.

Limit is 150 miles per day and $0.25 per mile above that.

This apparently applies to all reservations of premium vehicles. Reserve midsize and take a premium from the aisle, no issue. Book premium, mileage limit applies.

Presuming this only applies to new bookings? Have a 2500 mile round trip coming up this week and have reserved a Suburban/Yukon xl and it said unlimited miles back when I reserved several months ago...

AutoSlash Nov 15, 20 3:39 pm


Originally Posted by Lyaec350 (Post 32821781)
Presuming this only applies to new bookings? Have a 2500 mile round trip coming up this week and have reserved a Suburban/Yukon xl and it said unlimited miles back when I reserved several months ago...

Existing bookings would not be affected, but it's still worth pulling up your reservation online to confirm and taking a screenshot. Better safe than sorry.

UAFAM Nov 15, 20 5:44 pm

Interesting

SixAlpha Nov 15, 20 6:30 pm

Throwback to the old days of Enterprise. Back then, 150 miles per day/1,050 week was the norm with a buy-up option for unlimited miles. IIRC, the unlimited mileage options wasn't available on luxury cars, full size SUV's or exotics. I think California was the only region that opted out of the mileage limits.

m907 Nov 16, 20 5:44 am


Originally Posted by Lyaec350 (Post 32821781)
Presuming this only applies to new bookings? Have a 2500 mile round trip coming up this week and have reserved a Suburban/Yukon xl and it said unlimited miles back when I reserved several months ago...

The limit being discussed applies only to OP's specific contract code, not every National reservation.

SixAlpha Nov 16, 20 6:41 am


Originally Posted by m907 (Post 32822820)
The limit being discussed applies only to OP's specific contract code, not every National reservation.

Ah, thanks. I missed that!


All times are GMT -6. The time now is 3:51 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.