Random Credit 1.5 Years After Rental?

Old May 6, 20, 10:08 pm
  #1  
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Random Credit 1.5 Years After Rental?

Just noticed a negative $2 transaction on one of my credit cards from a National location that I haven't rented from in almost a year and a half.

Can anyone think of a legitimate reason why a small credit would post so long after a rental?

My cynical side worries that an employee desperate for money during the current crisis is putting through transactions on stored credit cards with the intent to commit fraud on any that are still active. Hopefully there's a far more benign reason for this, but it is very odd.
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Old May 8, 20, 1:34 pm
  #2  
Company Representative - National Car Rental
 
Join Date: May 2010
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Originally Posted by bikenski View Post
Just noticed a negative $2 transaction on one of my credit cards from a National location that I haven't rented from in almost a year and a half.

Can anyone think of a legitimate reason why a small credit would post so long after a rental?

My cynical side worries that an employee desperate for money during the current crisis is putting through transactions on stored credit cards with the intent to commit fraud on any that are still active. Hopefully there's a far more benign reason for this, but it is very odd.
bikenski we'd like to help you and have a look at this with you. To do so, please email [email protected] with your contact full name, contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H. Social Monitoring
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Old May 9, 20, 1:13 am
  #3  
 
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My guess is they had an audit and you were overbilled for something, hence the small refund. I would imagine for a firm as large as EHI employees are bonded and subject to credit check at employment
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Old May 12, 20, 7:03 am
  #4  
 
Join Date: Jan 2006
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My admin spends a couple of hours a month reconciling credit card bills to receipts. We find $100 - $200 a month for miscellaneous charges that we didn't make. When compared to our $40,000 a month of expenses it isn't a large amount, but it shouldn't be happening at all. Typically it is a dollar or two on a hotel folio, but we once had a $1,000 charge from a hotel that no one could explain. Honor bar charges are frequent. We have a company policy of not accepting the key to the honor bar, but we still get the "you must have bumped into it" excuse.

The most flagrant one was from United Airlines. I tried to open a checking account and was told that I had an outstanding hot check to United Airlines. I spent hours trying to find out what it was only to find out that a ticket agent had written a peroneal check, put my ticket number on the check and apparently took the money out of the cash drawer. When the check bounced United charged it back to me. Of course the check was in their ticket agent's name so I was never notified. It took months to clear it up.
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Old May 12, 20, 9:10 am
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Join Date: Jul 2011
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Interesting how United could charged the bounced check back to your account. It was obvious that the check was not yours, but that of one of its employees. It's ridiculous that customers have to waster their time following up on things like this because some accounting departments to not take the time to do due diligence.
Hope you at least got a letter of apology from United. But, that would require extra work on someone's part and United is too big to really care.
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