Contact Information
May 11, 2019, 1:48 pm
#1
Original Poster
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,667
Contact Information
Anybody have success in locating a current National customer service email, chat mail, or missing points form? Or even a US based customer service phone line?
Minor issue with points not posting and not worth the time I've already spent picking through the website about it, but. . . . Going through the two layers of phone tree I ended up with an agent with bad English skills who could not be comprehended. Quite sure I got dumped into an outsourced call center on the other side of the world. Which might be OK if you could understand them.
Minor issue with points not posting and not worth the time I've already spent picking through the website about it, but. . . . Going through the two layers of phone tree I ended up with an agent with bad English skills who could not be comprehended. Quite sure I got dumped into an outsourced call center on the other side of the world. Which might be OK if you could understand them.
May 13, 2019, 7:21 pm
#3
Join Date: Mar 2002
Location: State of NY
Programs: AA,HH Gold,SPG Plat,Natl Elite,Hertz Pres Cir
Posts: 222