Locations with "Non-Standard" Emerald Club Practices & Inconsistent Customer Service
#17
Join Date: Sep 2013
Location: SFO/DTW
Programs: DL PM 0.5MM, Hyatt Globalist, HHonors Gold, SPG Plat, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 1,988
#19
Join Date: Oct 2016
Posts: 3,703
Except 2. was a wrong guess; National manager walked over from the terminal, and was able to punch me out before opening time. He then left to Alamo, and I noticed some errors in agreement. But again, she wouldn't know/want to deal with it.
I think this may have to do with (what NCLSEA123 mentioned in Enterprise thread: that) a one-way gets processed in ECARS. So she might not have been proficient. I also received 0 credit, and it's been a month since I'd returned at my neighborhood's
I think this may have to do with (what NCLSEA123 mentioned in Enterprise thread: that) a one-way gets processed in ECARS. So she might not have been proficient. I also received 0 credit, and it's been a month since I'd returned at my neighborhood's
#20
Join Date: Nov 2010
Posts: 1,663
#21
Original Poster
Join Date: Aug 2005
Posts: 375