Higher rate with AMEX EE and INFINITE?
Feb 5, 2019, 8:45 pm
#1
Original Poster
Join Date: Mar 2007
Posts: 340
Higher rate with AMEX EE and INFINITE?
Hi all,
Sorry if this has been covered somewhere, but I recently noticed that I was getting quoted higher prices with AMEX EE and INFINITE than I was if I didn't specify a contract ID? Does anyone know if this is normal? Oddly, AMEX EE was the most expensive of the bunch, then INFINITE, then no contract ID.
Sorry if this has been covered somewhere, but I recently noticed that I was getting quoted higher prices with AMEX EE and INFINITE than I was if I didn't specify a contract ID? Does anyone know if this is normal? Oddly, AMEX EE was the most expensive of the bunch, then INFINITE, then no contract ID.
Feb 6, 2019, 8:26 am
#3
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,657
Hi all,
Sorry if this has been covered somewhere, but I recently noticed that I was getting quoted higher prices with AMEX EE and INFINITE than I was if I didn't specify a contract ID? Does anyone know if this is normal? Oddly, AMEX EE was the most expensive of the bunch, then INFINITE, then no contract ID.
Sorry if this has been covered somewhere, but I recently noticed that I was getting quoted higher prices with AMEX EE and INFINITE than I was if I didn't specify a contract ID? Does anyone know if this is normal? Oddly, AMEX EE was the most expensive of the bunch, then INFINITE, then no contract ID.
Feb 6, 2019, 2:42 pm
#4
Original Poster
Join Date: Mar 2007
Posts: 340
Just curious, did you try both when logged into your Emerald account as well as a guest? It's certainly possible that the contract ids could yield a higher rate, but it's also possible it's login dependent, so before you conclude it's definitely the contract id, we'd suggest trying both ways.
Feb 7, 2019, 1:52 pm
#6
Original Poster
Join Date: Mar 2007
Posts: 340
Feb 9, 2019, 11:40 am
#7
Join Date: Nov 2010
Posts: 302
I had quite the odd experience when reserving last night for an upcoming trip to ORD.
AmEx EE rate for most categories was in the $45-50/day range. When I deleted the Contract ID, the Emerald rate showed exactly the same. Tried a few other Contract IDs and got the same exact pricing every time. So, I got fed up and walked away thinking there was a glitch. About 2 hours later came back after clearing cache, etc. and got the same rates again under AmEx EE with one notable exception...at the top of the list of car classes was one highlighted in green stating "An Exclusive Offer For You" and it was a Luxury cat. for $19.99/day. Of course, I jumped on it but still don't understand why or where that came from.
Curiously, I checked the iPhone app to see if I could duplicate the results (to verify if this was an error or something else)...but instead of Luxury, Premium was offered at $19.99/day under the "An Exclusive Offer For You" heading.
I'm truly confused. Has anyone else ever seen this before? These "An Exclusive Offer For You" rates were for the AmEx EE Contract ID.
AmEx EE rate for most categories was in the $45-50/day range. When I deleted the Contract ID, the Emerald rate showed exactly the same. Tried a few other Contract IDs and got the same exact pricing every time. So, I got fed up and walked away thinking there was a glitch. About 2 hours later came back after clearing cache, etc. and got the same rates again under AmEx EE with one notable exception...at the top of the list of car classes was one highlighted in green stating "An Exclusive Offer For You" and it was a Luxury cat. for $19.99/day. Of course, I jumped on it but still don't understand why or where that came from.
Curiously, I checked the iPhone app to see if I could duplicate the results (to verify if this was an error or something else)...but instead of Luxury, Premium was offered at $19.99/day under the "An Exclusive Offer For You" heading.
I'm truly confused. Has anyone else ever seen this before? These "An Exclusive Offer For You" rates were for the AmEx EE Contract ID.
Last edited by HockeyCoachBen; Feb 9, 2019 at 11:42 am Reason: Edited for Spelling & Consistency
Feb 10, 2019, 12:40 am
#8
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,656
I have seen such offers and not just with National. (And not just with car rentals.) The idea is that if you get to a certain point in the booking process, quit, and come back, the merchant might peg you as a bargain-hunter and (under the right circumstances) offer you a deal on a surplus item.
Feb 10, 2019, 9:13 am
#9
Join Date: Nov 2010
Posts: 302
I have seen such offers and not just with National. (And not just with car rentals.) The idea is that if you get to a certain point in the booking process, quit, and come back, the merchant might peg you as a bargain-hunter and (under the right circumstances) offer you a deal on a surplus item.
