Are there any real benefits in being "Executive Elite"
#16
Join Date: Mar 2019
Posts: 773
I'm 99% sure there's no ee aisle by sea it could be they have a VIP aisle but it's nice to see a Escalade the best car they had when I was there was a charger
#18
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,198
There is no such thing as an Executive Elite Aisle. SEA has a separate "aisle" to the left of the Emerald Booth where cars are held for VIP clients or reservations for a specific high-end car class, and the keys are locked in the booth - you are not permitted to take a car from this area unless specifically authorized by a manager at SEA.
#19
Join Date: Jan 2005
Location: San Diego US and Brisbane AU
Programs: AA EXP/2MM - DL PM - OZ Diamond - Bonvoy LTT - Hyatt Glob - IHG Plat - National EE - Sixt Platinum
Posts: 1,315
As I'll probably hit 50-60 rentals this year, I too wish that there was something more meaningful for Exec Elite, or at least a level with better perks in between Exec Elite and VIP...
That said, the ability to use free days for almost any car class (including Luxury, Sports and Luxury SUV, etc.) is pretty useful. Last year, I was at 23 rentals and after realizing that Executives can only use free days up to Fullsize, I did a couple of short rentals to put myself over the limit. What's the car rental equivalent of a mileage/mattress run?
BTW, for those that have issues with certain locations playing games with availability for the Luxury or other higher classes using free days, I've always been able to book them on a paid rate and then call National to manually apply my free days without issue. At more generous locations, if I just book the highest class available (i.e. whatever has the highest paid rate before the free day discount), they usually are pretty flexible with what I end up taking anyway...
That said, the ability to use free days for almost any car class (including Luxury, Sports and Luxury SUV, etc.) is pretty useful. Last year, I was at 23 rentals and after realizing that Executives can only use free days up to Fullsize, I did a couple of short rentals to put myself over the limit. What's the car rental equivalent of a mileage/mattress run?
BTW, for those that have issues with certain locations playing games with availability for the Luxury or other higher classes using free days, I've always been able to book them on a paid rate and then call National to manually apply my free days without issue. At more generous locations, if I just book the highest class available (i.e. whatever has the highest paid rate before the free day discount), they usually are pretty flexible with what I end up taking anyway...
#20
Join Date: Feb 2017
Posts: 10
Former National Greeter at MCO
Hello everyone I am a Former National greeter at MCO. I am Executive Elite with National car rental with 200 rental days so far this year. I did not get a employee discount while working for National this year so I did pay full price to use my Executive Elite benefits. There is not a Executive Elite at MCO but being Executive Elite means that we really go out of way to try and give you a vehicle that your want. One way rentals we are strict on about what vehicle you can have. But as long as the vehicle is on the executive row then it is able to go one way. Usually for Executive Elite you can usually always get a luxury vehicle upon request. All vehicles that are given to National have to be under 20,000 miles or the location gets dinged automatically on our customer service report.
#21
Join Date: Aug 2006
Programs: ex AC SE100K now 75k :-( / Bonvoy Titanium / All Accor Gold/ Avis Presidents Club / National EE
Posts: 164
interesting you say that, franchise locations must have a completely different set of rules. Some of the franchised locations in BC, Canada have cars pushing 50,000km. Working for an automotive OEM I find this somewhat shocking all things considered. The corporate locations are always great and seem to have more and more luxury brands on hand (not a good sign for the overall economy) but I almost always opt for a different company (enterprise usually because they are corporate owned) when I have to visit the cities that don’t have an Emerald Isle or a more reasonable franchisee.
#22
Join Date: Oct 2016
Posts: 3,703
Hello everyone I am a Former National greeter at MCO. I am Executive Elite with National car rental with 200 rental days so far this year. I did not get a employee discount while working for National this year so I did pay full price to use my Executive Elite benefits. There is not a Executive Elite at MCO but being Executive Elite means that we really go out of way to try and give you a vehicle that your want. One way rentals we are strict on about what vehicle you can have. But as long as the vehicle is on the executive row then it is able to go one way. Usually for Executive Elite you can usually always get a luxury vehicle upon request. All vehicles that are given to National have to be under 20,000 miles or the location gets dinged automatically on our customer service report.
I saw a Nissan Rogue with 90k miles on the aisle at CMH a couple weeks ago. I wonder how that affected their metrics.
#23
Join Date: Jan 2009
Location: New York suburbs
Posts: 4,210
Hello everyone I am a Former National greeter at MCO. I am Executive Elite with National car rental with 200 rental days so far this year. I did not get a employee discount while working for National this year so I did pay full price to use my Executive Elite benefits. There is not a Executive Elite at MCO but being Executive Elite means that we really go out of way to try and give you a vehicle that your want. One way rentals we are strict on about what vehicle you can have. But as long as the vehicle is on the executive row then it is able to go one way. Usually for Executive Elite you can usually always get a luxury vehicle upon request. All vehicles that are given to National have to be under 20,000 miles or the location gets dinged automatically on our customer service report.
#24
Join Date: Oct 2016
Posts: 3,703
Executive Elites can redeem free days for one-ways involving car categories not necessarily on the Executive Aisle, like luxury, large SUV, etc. These would presumably be chosen from the appropriate Emerald Reserve section. Are all cars available in the category choice aisles also able to go one-way? Is it only the paid upgrade sections with exotics, sports cars, luxury SUVs and such, that are assigned to specific locations?
#25
Join Date: Jan 2009
Location: New York suburbs
Posts: 4,210
It sounded like he was saying that some vehicles can not be allowed on one-ways. "As long as it is on the aisle, it can go..."
#27
Join Date: Oct 2016
Posts: 3,703
No. I'm sure you can get away with it fairly easily at some locations but you're definitely not supposed to do that.
#29
Join Date: Sep 2018
Posts: 236
^That's how it is with all rental companies. Can't say if this was the case 10+ years ago, but it's laughable and I just downgrade a couple tiers in my head. The cars that rental companies want us to believe are exclusive, exciting, and "elite" are just regular cars leased/financed by regular Joe Shmoes across America.
Even "exotic" is cringeworthy, i.e. Enterprise Exotics lists a category of Ford Mustang/Camaro SS/Dodge Challenger. Since when is that "exotic"? Exotic should be Lamborghini, Ferrari, McLaren, etc.
I say this not to be an elitist snob, as I personally have ZERO interest in "luxury" cars and could care less if my car even has leather seats or an audio screen. All I care about is tire-shredding fun, so I actually love cheap American muscle cars, but come on, rental companies stop outrageously lying to us about "luxury" "premium" "exotic" cars
Even "exotic" is cringeworthy, i.e. Enterprise Exotics lists a category of Ford Mustang/Camaro SS/Dodge Challenger. Since when is that "exotic"? Exotic should be Lamborghini, Ferrari, McLaren, etc.
I say this not to be an elitist snob, as I personally have ZERO interest in "luxury" cars and could care less if my car even has leather seats or an audio screen. All I care about is tire-shredding fun, so I actually love cheap American muscle cars, but come on, rental companies stop outrageously lying to us about "luxury" "premium" "exotic" cars
#30
Join Date: Aug 2011
Location: NYC
Programs: UA Plat, National Exec Elite
Posts: 661
It's just inconsistent. A Cadillac CTS is a real luxury car but a base ATS or MKZ probably shouldn't be. Then again, a Mercedes CLA is classified standard elite and that's a much cheaper car than most LCARs. National is not as nearly bad as Hertz where a Buick Lacross or Chrysler 300C is a Luxury.