Virtual Exit
Jan 27, 2016, 8:08 am
#2
Join Date: Nov 2003
Location: Chicago, IL
Programs: AA CK EXP 3MM, National EE, Hertz Plat
Posts: 320
I did in IAH or MSY, I can't remember which one. I scanned the bar code on the key. I still handed the paperwork to the person in the booth. It seemed to take the same amount of time but it was new and she asked me how I liked the new system and a few other good days and such, so it was difficult to gauge any time savings.
Jan 27, 2016, 11:17 am
#3
Original Poster
Join Date: Aug 2013
Location: Pittsburgh, PA
Programs: National Executive Elite
Posts: 18
I did in IAH or MSY, I can't remember which one. I scanned the bar code on the key. I still handed the paperwork to the person in the booth. It seemed to take the same amount of time but it was new and she asked me how I liked the new system and a few other good days and such, so it was difficult to gauge any time savings.
Nice! Thank you for sharing.
Jan 27, 2016, 1:46 pm
#4
Join Date: Apr 2003
Location: Nashville, TN, USA
Programs: DL PLT, WN A-List Preferred, Hilton Lifetime Diamond, National Exec Elite
Posts: 60
I used it in TPA last week. The app gave me a bar code on my phone after I scanned the one on the paperwork. Showed that code on exit along with my license, and the agent scanned it. Easy process.
It seemed to save time from the usual process of handing my license over, the exit agent typing information, etc. Exit probably took 2 minutes.
It seemed to save time from the usual process of handing my license over, the exit agent typing information, etc. Exit probably took 2 minutes.
Jan 27, 2016, 11:42 pm
#5
Join Date: Jan 2012
Programs: AA EP; HH Diamond; Marriott Plat; IHG Plat; National EE
Posts: 342
I've used it in TPA as well. Honestly I'm not sure it saves any time, might even increase time.
Essentially you're pre-linking the car to your reservation, so they can just scan the barcode on your phone to pull up your reservation and assign the car to it in one step. Normally you hand over your license and the paper with barcode, they type in your name, and scan the barcode to assign the car.
Virtually no difference in time at the booth, and you spend extra time pulling up the virtual exit screen in the app and scanning the barcode on the car keyring before going to the booth.
So seems like extra work for me without any benefit.
Essentially you're pre-linking the car to your reservation, so they can just scan the barcode on your phone to pull up your reservation and assign the car to it in one step. Normally you hand over your license and the paper with barcode, they type in your name, and scan the barcode to assign the car.
Virtually no difference in time at the booth, and you spend extra time pulling up the virtual exit screen in the app and scanning the barcode on the car keyring before going to the booth.
So seems like extra work for me without any benefit.
Jan 31, 2016, 10:08 pm
#6
Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,246
Had 2 rentals last week. Both times I tried to scan the barcode on the car and the barcode on the keys. Both times the app wouldn't read the barcode so I gave up. It's not like the normal checkout takes a long time when you are an EC member.
May 13, 2016, 7:36 pm
#7
Join Date: May 2016
Posts: 2
Where do you click to scan the QR code?
Do you only get the option to scan the QR code on the day of the rental? I have a reservation for MCO in June. When I click on Virtual Exit, it only gives instructions to Scan the QR code .... but where do you do that? I have the most recent version of the app using android and iOS.
May 13, 2016, 8:45 pm
#8
Join Date: Mar 2005
Location: YVR
Programs: AC 75K, BA Gold, Marriott Platinum, National EE, Sixt Platinum, Hertz PC, AVIS PC
Posts: 1,912
Do you only get the option to scan the QR code on the day of the rental? I have a reservation for MCO in June. When I click on Virtual Exit, it only gives instructions to Scan the QR code .... but where do you do that? I have the most recent version of the app using android and iOS.
Ron.
May 14, 2016, 12:40 am
#9
Join Date: May 2016
Posts: 2
I was trying to figure out in the app what you press to scan the QR code so when I arrived I could use this feature. I have not had the chance to use Virtual Exit before. I expected to press Virtual Exit and it switch my phone to camera mode to scan something.
Jun 19, 2016, 5:35 pm
#13
Join Date: Aug 2014
Posts: 179
Jun 19, 2016, 7:39 pm
#14
Join Date: Jan 2003
Programs: American Airlines Platinum, National Executive
Posts: 3,790
Jun 20, 2016, 12:35 pm
#15
Join Date: Sep 2007
Programs: DL Silver, AS MVP, UA Silver, HHonors Diamond, Marriott Plat, SPG Plat, National Exec Elite
Posts: 3,883
I think you're confusing the Virtual Aisle and Virtual Exit programs, unless the two have been combined into one (confusing) product/feature/branding.