Great Customer Service at BOS

Old Jan 15, 10, 9:05 pm
Original Poster
Join Date: Mar 2004
Posts: 617
Great Customer Service at BOS

Bad accident on the Mass pike yesterday left me dropping off my rental 30 mins prior to departure - last flight of the night. Very attentive return agent named Mario (without hesitation) volunteered to drive me to the terminal when he learned of my time crunch.

^^ Big thumbs up for National!!!

Thanks Mario

ps Already sent off a letter to National Customer Service.
djlndc is offline  

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