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SWA with a twist
If SWA reserved, say the first 5 rows of their planes for frequent travellers, (not fake pre-boards) .. and you knew you could get one of these seats or an exit row when purchasing a full Y type fare .. would that make you more inclined to fly WN than you would be now. With those types of incentives, I would probably fly WN a lot more.
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That would help. What would really be an improvement is a transit boarding card for through flights. I think passengers who board in California, say, should get priority seating when changing planes to fly on the the East Coast. THAT would greatly increase my usage of SWA.
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On some flights, frequent travelers would be a majority of the passengers. The lack of assigned seating is a turn-off at least until you get used to it. Southwest's installation of automated check-in kiosks has virtually eliminated waiting in line for a boarding pass.
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I hope I never get used to it. http://www.flyertalk.com/forum/smile.gif
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by nsx: On some flights, frequent travelers would be a majority of the passengers. The lack of assigned seating is a turn-off at least until you get used to it. </font> |
Just curious - if you were offered guaranteed placement in the first X number of boarders (maybe 1st 45 under the current process, or between preboard and Group A), vs. an actual assigned seat, would that make a difference?
I guess what I'm wondering is what exactly makes people hate the no assigned seat policy - the fear of not getting a "good" seat, the inability to know you have a specific seat (e.g. 3A) going into the process, the lines and process for getting onto the plane, or other factors? I ask because I'm guessing that it would be easier to implement a priority boarding process over a hybrid seat assignment plan (especially if you have to police thru pax moving in the cabin at an intermediate stop). |
No, I would not.
SWA is for people who want cheap fares getting from point A to point B. Obviously their model works, even though some people may complain about it. |
The problem for family travel is that the family cannot sit together. I know there are ways, but they are not "guaranteed". Such things are important to a mother.
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My "complaint" (I used to fly them a lot) was not the lack of assigned seat, but, on connecting flights, arriving to City B and receiving boarding card #103, for what could then be a 3+ hour flight with no remaining carryon space and a middle seat. My suggestion at that time was to reserve some boarding cards in the 2d group for those who had already checked in @ point A. I think the rest of their system works quite well for efficient reliable transportation, and that pre-reserved parts of the aircraft would be a poor idea.
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