Hertz Website - WARNING...
Dec 31, 2002 | 2:28 pm
#16
Suspended
Join Date: Jun 2002
Location: Siesta Key
Programs: AA EXP-1.6MM, Hilton Diamond, ManU & Chicago Bears #1 Fan
Posts: 9,697
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by NoStressHere:
Back to an earlier question, was your username something that could jsut as well been this persons username? Maybe he was Kevin and you were KevinB? And what was the password, again, something simple?
On another note, if you called into Hertz in the off hours, the chance of getting someone intelligent drops quickly. Remember, the good people get the day shifts. The night people are usually those with low seniority.
I know, I know... that is a generalization, but generally true. I used to run call centers and know what happens when the good mgrs and supervisors go home.</font>
Back to an earlier question, was your username something that could jsut as well been this persons username? Maybe he was Kevin and you were KevinB? And what was the password, again, something simple?
On another note, if you called into Hertz in the off hours, the chance of getting someone intelligent drops quickly. Remember, the good people get the day shifts. The night people are usually those with low seniority.
I know, I know... that is a generalization, but generally true. I used to run call centers and know what happens when the good mgrs and supervisors go home.</font>
Jan 3, 2003 | 12:02 pm
#17
Original Poster
Join Date: Nov 2000
Location: Home Sweet Home
Posts: 383
UPDATE
Just got off the phone with Hertz... They called to say they have been investigating the whole situation - and reading Flyertalk....
They sounded concerned about the whole issue, and have had programmers working on making sure the situation doesn't happen again.
I must say that it was nice to see that Hertz was paying attention.
KevinB
Just got off the phone with Hertz... They called to say they have been investigating the whole situation - and reading Flyertalk....
They sounded concerned about the whole issue, and have had programmers working on making sure the situation doesn't happen again.
I must say that it was nice to see that Hertz was paying attention.
KevinB
Jan 3, 2003 | 12:17 pm
#18
Join Date: Dec 2001
Location: Iowa...Delta Charter Diamond, now Gold
Posts: 2,069
I'll bet it was your mention of "flyertalk.com" that got their attention!!
They fear informed flyertalk members!
They fear informed flyertalk members!
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by KevinB:
UPDATE
Just got off the phone with Hertz... They called to say they have been investigating the whole situation - and reading Flyertalk....
They sounded concerned about the whole issue, and have had programmers working on making sure the situation doesn't happen again.
I must say that it was nice to see that Hertz was paying attention.
KevinB</font>
UPDATE
Just got off the phone with Hertz... They called to say they have been investigating the whole situation - and reading Flyertalk....
They sounded concerned about the whole issue, and have had programmers working on making sure the situation doesn't happen again.
I must say that it was nice to see that Hertz was paying attention.
KevinB</font>
Jan 5, 2003 | 4:50 pm
#19
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by KevinB:
I sent off an email to the person (since I knew what his email was...) telling him what happened, and how his privacy had been violated... I gave him my phone number if he wanted to talk to me to discuss what happened... He hasn't contacted me since... He may be away for all I know... I might give him a call tomorrow to make sure he is aware of what happened...</font>
I sent off an email to the person (since I knew what his email was...) telling him what happened, and how his privacy had been violated... I gave him my phone number if he wanted to talk to me to discuss what happened... He hasn't contacted me since... He may be away for all I know... I might give him a call tomorrow to make sure he is aware of what happened...</font>
I would call him to ensure that he has been informed of what occurred...
