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-   -   Goldpoints Valuemags December order (https://www.flyertalk.com/forum/milesbuzz/6695-goldpoints-valuemags-december-order.html)

RustyC Jun 12, 2002 8:38 pm

I'm glad I didn't go too deep on this one...2 subscriptions and $30 on 12/24 and they both got started in a timely manner. But: I did have the whole initial rigamarole about posting at 150 rather than 450 and having to fix that (which took some calls, a fax and about a month to do!

And the later change in conversion rate soured me on the whole thing, as I still had a few Goldpoints that got devalued in that. The main objective (topping off an account to an award level) was achieved, but I'll be very wary in the future.

[This message has been edited by RustyC (edited 06-14-2002).]

beaubo Jun 12, 2002 8:39 pm

Please feel free to email any outstanding issues you have to [email protected]; these attorneys are collecting info about the ValueMags/Goldpoints situation. If they see that there is trend here, not just isolated incidents, maybe there can be a more satisfactory resolution.

Neal Jun 12, 2002 8:48 pm

You can read opinions about VM, and post your own, at Epinions.com. http://www.epinions.com/webs-Web_Ser...-ValueMags_com

You can also write a review at Bizrate.com
http://www.bizrate.com/ratings_guide...at_id--80.html

[This message has been edited by Neal (edited 06-12-2002).]

bp888 Jun 12, 2002 10:40 pm

I just posted a negative review on epinions. Let's sink this company!

jmoreita Jun 14, 2002 12:44 pm

I've sent a fax to both Andrew with ValueMags.com, and to the attorney mentioned by "beaubo". And so far I haven't heard back from either one.

It's looking more and more like a scam.

Neal Jun 14, 2002 3:27 pm

I emailed Shari at VM exactly one month ago concerning numerous "missing" subscriptions. Now I'm told they will begin showing up in July or August. I phoned one of the publishers yesterday and was told they do not have a subscription order in my name. I emailed VM and have yet to get a reply. I have a sickening feeling that if I call all the publishers, I'll get the same answer. On Monday morning, I'm going to do just that and see what happens. I may very well be contacting that attorney too.

By the way, I mentioned in a post two days ago that one of my missing magazines showed up. But I just realized it was the Consumer Reports "Health" letter and not the "Travel" letter that I've yet to receive.

beaubo Jun 14, 2002 3:42 pm

jmorieta-

The attorney received your email; he is out of office for a couple of days.

The credit card companies are being alerted, so that you might have chargeback recourse at some point.

A

jmoreita Jun 14, 2002 4:31 pm

beaubo

Thanks !

beaubo Jun 16, 2002 7:13 am

Magazines ordered: Dec 26

Goldpoints status: NOT received by 30 days after placing order as published on website (Jan 26 due date); NOT received by Jan 15 written memo from ValueMags (Feb 15 due date); NOT received by 45 day extension from Jan 25 per written memo from Goldpoints (March 5 due date).

Ordered $9000 worth of magazines, only $125 worth were actually forwarded to Goldpoints for posting.

Magazines status: NOT received by 6-8 weeks after placing order as published on website.
First magazine just received on June 8...two weeks after legal inquiries began.

seeyou Jun 16, 2002 6:59 pm


Just curious..Is it possible that several Fters' were plants by Valumags to tout what a good deal this was for all ?

pitflyer Jun 16, 2002 7:01 pm

After my own legal threats I have gotten MOST of my magazines now .. six months later. Still a few left, I'm giving them another week. Like the rest of you, the legal threats seem to be the only way to get them to do the simplest thing -- like fulfill the order!

bp888 Jul 29, 2002 5:31 pm

any news on the legal front?


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