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-   -   Would this be fraud? (https://www.flyertalk.com/forum/milesbuzz/535470-would-fraud.html)

drbond Aug 4, 2006 10:29 pm

If you have to ask....

IceTrojan Aug 4, 2006 10:37 pm


Originally Posted by jologolf
tried it.
well not exactly with bad intent.

Was at a Tiffany's this past weekend to return a piece of jewelry. Went back to return the goods. I didn't have my Amex that it was charged to. Since my wife is under my account, I thought they would credit her Amex(which she had). They said they needed the same card it was charged to. Maybe some mom and pop shops will let you do it but I doubt larger stores will.

Same here... no ill will intended. But I returned a big ticket item to a large local electronics store. Silly me, I forgot my card. Rather than trucking back home, the cashier allowed me to use another card for the refund, and the only other card I happened to have on me was my bank's debit card. The funds were put directly back into my checking account, and I kept the miles.

Thought about it,, but never did that again, intentionally or otherwise.

RD57 Aug 4, 2006 10:44 pm

Miles for balance transfers?
 

Originally Posted by BigChair
... Or likewise the “approved” practice of doing balance transfers at zero interest for the sole purpose of gaining miles AND drawing interest on the transferred balance....

Getting miles for a balance transfer (or cash advance, for that matter)? Which banks/cards? I'm not aware of any (at least in the US). As far as taking advantage of zero interest loans, nothing wrong with that! :D

dogcanyon Aug 4, 2006 11:10 pm


Originally Posted by RD57
Getting miles for a balance transfer (or cash advance, for that matter)? Which banks/cards? I'm not aware of any (at least in the US). As far as taking advantage of zero interest loans, nothing wrong with that! :D

Not sure if this is still the case, but in the past the FirstUSA/BankOne/Chase United Airlines Gold Visa awarded miles (at the rate of 1/2 mile per dollar) for using their "convenience checks". Some months they would send special convenience checks with the 3% fee waived and you could write the check to yourself, deposit it in your bank account and then immediately make an online payment the day the charge posted to your Visa account. If you timed it just right, there was no interest so the miles were effectively free. I believe that they had a 10,000 mile annual limit per card on the miles you could earn this way.

pushback Aug 5, 2006 12:16 am


Originally Posted by ContinentalFan
Wow, nasty! I hope airlines clamp down on this activity aggressively.

Believe me--they would if they could. They don't have the systems in place and until they are able to track items right down to the serial/item number level its impractical to expect that they will. If you buy $100 in groceries on one card and $10 on another, then return a carton of milk, who's to say (at the bank level) which purchase it came from. I'm sure they will get there someday as the brother gets bigger but they aint there now and as I said, given how they shaft the consumer at every opportunity, my heart doesn't bleed for them when I find our a few clever folks find a way around.

So, instead, they stick it back to the merchant and put the responsibility in their merchant agreement, telling them they can lose their ability to accept plastic for non-compliance. The Best Buys of the world that sell electronic gear with serial numbers can incorporate this into the POS systems and relate specific goods to a specific credit card purchase. Smaller stores or stores that sell non-serialized items (such as socks) have a harder time. It requires manual scrutiny of the receipt. Enjoy the fun while you can because when RFID ( www.spychips.com ) becomes the prevailing POS and inventory technology (sooner then you think) even socks will have a unique number.

Someone mentioned Costco. Costco uses the manual scrutiny method. It’s hit or miss as to whether or not they will notice a different account number—depends on all the usual factors (how long the line behind you at the return counter is, whether or not the phone is ringing, IQ of CSR (though Costco tends to hire bright people, unlike Wal-Mart, et al.)) What they do tend to notice is whether or not you are asking for cash vs. a credit to your card when you bought someone on your card. If you show no receipt you get a store credit card now—they used to give cash.

CheyennePress Aug 5, 2006 3:24 am


Originally Posted by travelgoddess
Someone told me that they bought and returned like crazy at an REI store because they didn't really know what they need and because the sales people encouraged them to do so. After a while, they got a letter from REI telling them that may be they need assistance from sales people. Then a customer service rep at the store gave them a dirty look and said the store will soon not let them return anymore. Needless to say they stopped buying and returning and feel very much like a criminal.

My question is about the fllagging thing. Are they being flagged as a criminal or something less than that? Why? And will the store ever lift the flag? Or it's with attached to their account forever even after they only buy and not return?

We flagged customers like this at J.Crew when I worked there in college. We had a lot of housewives that would buy things at full-price and return them, only to buy them again later, deeply discounted. You'd see a lot of girls/women hording all the 4s and 6s (our most sold sizes) and then returning them and rebuying them (when they wouldn't be available on sale otherwise). The company put a lockdown on that.

These women were definitely abusing the system and playing off of sales associates with sales goals.

I don't think that they were being flagged as criminal so much as malicious shoppers who cut deeply into the bottomline.

ContinentalFan Aug 5, 2006 1:58 pm


Originally Posted by pushback
Believe me--they would if they could. They don't have the systems in place and until they are able to track items right down to the serial/item number level its impractical to expect that they will. If you buy $100 in groceries on one card and $10 on another, then return a carton of milk, who's to say (at the bank level) which purchase it came from. I'm sure they will get there someday as the brother gets bigger but they aint there now and as I said, given how they shaft the consumer at every opportunity, my heart doesn't bleed for them when I find our a few clever folks find a way around.

So, instead, they stick it back to the merchant and put the responsibility in their merchant agreement, telling them they can lose their ability to accept plastic for non-compliance. The Best Buys of the world that sell electronic gear with serial numbers can incorporate this into the POS systems and relate specific goods to a specific credit card purchase. Smaller stores or stores that sell non-serialized items (such as socks) have a harder time. It requires manual scrutiny of the receipt. Enjoy the fun while you can because when RFID ( www.spychips.com ) becomes the prevailing POS and inventory technology (sooner then you think) even socks will have a unique number.

Someone mentioned Costco. Costco uses the manual scrutiny method. It’s hit or miss as to whether or not they will notice a different account number—depends on all the usual factors (how long the line behind you at the return counter is, whether or not the phone is ringing, IQ of CSR (though Costco tends to hire bright people, until Wal-Mart, et al.)) What they do tend to notice is whether or not you are asking for cash vs. a credit to your card when you bought someone on your card. If you show no receipt you get a store credit card now—they used to give cash.

You raise a good point, but opening a credit card, getting miles or points, then closing the card should be easier to track. When they do get to the point of being capable of tracking this activity, I think they're going to ambush a lot of people: close their frequent flyer or other loyalty account. The press they could generate might help deter others.

lewinr Aug 6, 2006 2:43 am

actually, the airlines dont care because they don't foot the bill for this activity. It is the merchant or the credit card company that pays. The credit card companies pay the airlines for the miles they award in the card programs. (you might recall that last year Amex bought a large chunk of miles from Delta... those miles are the miles Amex gives to carholders). So the airlines would actually make revenue from any such scams, although I doubt the volumes even register on the radar of the airline...

ContinentalFan Aug 6, 2006 11:53 am


Originally Posted by lewinr
actually, the airlines dont care because they don't foot the bill for this activity. It is the merchant or the credit card company that pays. The credit card companies pay the airlines for the miles they award in the card programs. (you might recall that last year Amex bought a large chunk of miles from Delta... those miles are the miles Amex gives to carholders). So the airlines would actually make revenue from any such scams, although I doubt the volumes even register on the radar of the airline...

That's an excellent point, I hadn't thought of that. The damage to the airline is actually minimal. I suppose it's up to the credit card companies to clamp down.


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