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I'm glad to see there are other people out there that do nice things for people, including the F/A's.
I'm always very nice to the F/A's for one simple reason... They get a lot of flack from people for no reason. I'm always gracious to the reservation people, and to the counter people... it makes their jobs easier and their day when someone is gracious to them, instead of yelling at them. In fact, one certain lady in the International desk was so nice to me, that I fedex'd her a little Versace gift to say thanks for being fun, nice, and going out of her way. I continue to send (on a regular basis) nice letters about F/A's, gate agents, and club personnel each year, and I actually keep a running list of the agents, reservation personnel, club personnel and send a fax at the end of the year to the consumer affairs dept. of the people whom I think have done an outstanding job on a CONTINUAL basis for the FY. I still help women put their bags into the over head bins, I've invited people to go to the club with me, and have also upgraded (if it was available) people to first class with me (if i'm traveling alone). Ramdom acts of kindness are still needed in this world. ------------------ -------------------------------------------------- "We are dimming the cabin lights to enhance the beauty of our flight crew" - Actual Quote from USAirways F/A: CLT-BNA. Chairmans: USAir, Gold: NWA, Diners, HH, Gold: Marriott [This message has been edited by USAirGreg (edited 07-23-2001).] |
If you don't read Trip Reports, maybe you should check out The B747-437B July 4 Upgrade Bonanza! (with sound clips)
[This message has been edited by chexfan (edited 07-24-2001).] |
On a flight from LGA-PHX (with a stop in ORD), I was upgraded all the way through. The flight left LGA late (what a surprise) and some passengers were going to miss some very tight, last of the night flights from ORD. I overheard one girl (who looked particularily upset) talk to the FA about what she should do. I told her to get her stuff and I would switch seats with her since I was going to be on this same plane -- it did not matter to me.
I went back to coach, took her aisle seat and proceed to nap. During my nap, I felt something hit my arm. The first time I just moved my arm, the next time I opened my eyes. The two FAs from 1st came back to see me, gave me a present for being nice and sang happy birthday to me -- since it was my birthday. (They knew since when I got on they flight they asked me how I was and I commented that I was happy to spend my birthday with them!). --Jim |
I ended up in a WIN-WIN-WIN situation! I finished a business/vacation trip and was ready to fly RNO(Reno)-LAX-ORD. I was told that UA's flight RNO-LAX was cancelled. They booked me on AA RNO-ORD, which was quicker.
But I thought I might want to spend one more night in Reno (not a bad place), and get my UA miles. As I approached the desk, I heard an elderly woman complain that she HAD to get to Chgo for a funeral the next day. She was starting to go ballistic. I signalled the desk agent, and suggested that I'd be willing to spend a night in Reno, let the woman take my AA seat, and I'd take a UA flight the next day. The agent jumped on my offer, the woman calmed down & was appreciative, and I had nice night in Reno. Bonus: the agent upgraded me from coach to 1st class. I got my RNO-LAX-ORD miles plus a 50% ? bonus, and several hours of champagne! |
Although not the most amazing act of generosity ever recorded, I did somehting nice on a recent BA flight from AMS to HLR. I was seated in a window seat in one of the back rows of a 757 (the nonconvertable seats). Just before departing, a mother and her son took the middle and aisle seats next to me. I noticed that the kid was looking out the window, but thought nothing of it and went back to my magazine. A few minutes later, the mother asks me if I could lower my magazine, as I was blocking the window and it was her son's first flight. That's all I needed to hear and I promptly offered the window seat to the kid and refused the mother's offer for the aisle seat. She was quite grateful for both acts of kindness.
Although even less generous than the window seat thing (which isn't terribly generous to start), I gave a half used Octopus Card to the bartender at the long bar in Cathay's Wing lounge when leaving HKG as I was not going to use the rest. It would have made a nice memento for my scrapbook, but after a few G&Ts, I was feeling generous. The bartender was very appreciative and went around showing the card to the other lounge employees. My mom was right, I am a good boy . . . |
At OAK while waiting for my UA Sh*ttle flight to LAX, I watched as a particularly obnoxious passenger berated the gate agents because our departure was delayed 45 minutes. He was truly obnoxious and I felt sorry for the gate agents as they certainly didn't have any control over the schedule. I went into the gift shop next door to the gate and bought a Ghiradelli chocolate assortment. I brought it over to the desk and told the agents that this for them and I hoped that this made their day a little better. Needless to say they were very surprised and appreciative. I didn't expect, nor received, anything in return. But interestingly enough, on my next UA trip I was operationally upgraded to F. Karma?
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Bear with me, this really is on-topic...
On one of my many UA "mechanical" delays in Denver last summer (DEN-MCO), we sat at the gate for 90 minutes getting something "fixed." We finally got the mechanic's sign-off, got clearance (thank you Ch 9!), pushed back and had taxi'd out to within 100 yards of the runway -- when the captain said they had a brake overtemp light on the left main gear which would make an emergency abort (if one was needed) iffy at best. We moved to a penalty box, sat for 40 minutes waiting for the brakes to cool enough to take off, but they didn't. They then said a tug had to come out to tow us in! 30 minutes later the tug still hadn't showed up, so we limped into the gate for a repair. It would be at least 60 minutes to inspect and possibly repair the problem. The flight crew was getting close to timing out, and the plane had to be re-catered as the food was TOTALLY overcooked and the fresh items were past their holding times. They actually allowed us the passengers off the plane and offered $10 lunch vouchers for everyone. We went to Steak Escape in the center of the B concourse and ordered lunch, as well as extra orders of fries. My travel partner and I wolfed down our lunch. The hour was almost up and some people were still standing in line to order their meals! The extra fries? As we re-boarded the plane we handed a couple of big bags of fries to the purser and cabin crew who were totally surprised and very grateful. The purser thanked us profusely, and I scored a bottle of a nice Adult Beverage. This is not the only time I "took care" of the FAs, but it was the most memorable. The second most memorable was taking about 20 minutes to show one the FAs (HKG-LAX) how to work a Tomagotchi she bought for a niece. I had just bought two for my girls, she saw them, and asked for help because the instructions were in Japanese. No, I don't speak Japanese, I had a demo in HK from someone who already one. I got another bottle of Adult Beverage, but it was just fun to help out. RAD http://www.flyertalk.com/forum/cool.gif |
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