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-   -   Hotwire or "live and learn" (https://www.flyertalk.com/forum/milesbuzz/4394-hotwire-live-learn.html)

jan_az Jun 2, 2001 3:31 pm

Hotwire or "live and learn"
 
Just made the leap and reserved a room for SD on Hotwire - chose Luxury - ended up with Hilton Mission Bay - which is a nice hotel - only problem is - its $4.00 cheaper on the hilton site than i just got it for from hotwire ( and I get no hilton points http://www.flyertalk.com/forum/frown.gif

dont know how to avoid this when you dont know what hotel its going to be
any sugestions?

ebell Jun 2, 2001 4:39 pm

The same advice for bidding on Priceline can be applied here. Research the market before bidding! I assume that on Hotwire, like on Priceline, you big on zones in cities. Look up the major hotel chains in those cities, and see what sorts of rates you can get. Then don't bid higher than you could find online. It's that simple.

It amazes me how many people have the same 'complaint' about these name-your-own-price sites: that they bid for a room, got a room, and then looked and saw the hotel had cheaper rates available. Why are you bidding for a higher amount than you could book yourself? A little research in advance can prevent this. Don't have time to do the research? Well, then consider four bucks the fee of convenience.

Tango Jun 2, 2001 4:59 pm

Hotwire gives you the price up front, on Priceline you make a bid. The Hotwire price includes all taxes so the savings is greater than $4.00.

Once you have the quoted prices on Hotwire, you have one hour to decide. Why not go to the other hotel sites and see if you can beat the hotwire price? If not, go back to Hotwire and confirm it.

jan_az Jun 2, 2001 5:48 pm

Just went back and checked my confirmation - price DID NOT include taxes and fees.

pynchonesque Jun 2, 2001 9:18 pm

Similar bidding-higher-than-retail phenomenon, only with Priceline, here, except the article writer's SD is South Dakota, not San Diego http://www.flyertalk.com/forum/smile.gif :

http://www.ecompany.com/articles/mag...0,6585,00.html


jobro912 Jun 2, 2001 10:28 pm

Well, I have been very happy with my Hotwire results, but you peaked my curiosity. So, I went to Hotwire to confirm, or not, their policy that states that you will know the total cost before you purchase. Below is what I found:

>>The airfare quote we show you is the final price for round-trip travel (per person in U.S. dollars). Period.

With hotel reservations and rental cars, the Search Results page will show the base price. On the next page -- before you make any commitment to buy -- you will see the total price including all taxes and fees. You will always know the total amount you're paying before you agree to make a purchase.<<

However, you may want to contact Hotwire customer service just to make sure.

John


straight-flava Jun 2, 2001 10:59 pm

Sawat dii khrap Jobro welcome to FlyerTalk. I'm in Ko Samui right now... Just to let all Western Flyertalkers know --- airfares are so cheap here you can just go to the airport and buy a ticket from the counter.

As for HotWire and Priceline, I've always felt they're the last step of finding cheap airfares. Go to Expedia, Orbitz, Travelocity or Yahoo first to get an idea, then check out the specials on each airline's website, then finally put in a bid... works for me.

cordelli Jun 2, 2001 11:36 pm

Why did you bid a price above what Hilton was charging? YOu should have just gotten a room at the hilton.

jobro912 Jun 2, 2001 11:48 pm

Straight-Flava...I agree with you on purchasing flights here. In fact, I am off to CNX in a few to upgrade to Royal Exec on a flight to BKK next week. Hey, for $12 more why fly coach?

However, my Hotwire experience was for IAH-MCO later this summer. I looked everywhere at fares before going to Hotwire, and saved right at $150 using their site. I don't like losing the miles, but I sure did like the price...Well, this is way off topic, so I shall end.

Sawasdii Khrap.
John
Moving back to Texas in 8 days.

Sheryl Jun 3, 2001 7:48 am

Yep, jan_az, you have no one to blame but yourself here. In fact, I've seen where Hotwire is asking more than $100/night higher than available directly through a hotel's website for a hotel that Hotwire uses in the exact same class. The most egregious examples I've seen were in New York City and Los Angeles.

No bidding at all with Hotwire, and no, the rate stated is not inclusive of taxes and fees. Yes, you do see the total cost before you purchase, but not on the initial page where the rate is quoted.

Anyone considering using Hotwire for any of their products is foolish if they don't try to beat Hotwire's price at Priceline, as you have greater than a 95% chance of doing so. For more info., visit the message board I administer to discuss Priceline travel bidding.

http://pub4.ezboard.com/bpricelineandexpediabidding

Dauphin Jun 3, 2001 7:50 am

How Hilton Honors Points will register is very unpredictable. I actually received HH points and Airline miles for a Hampton Inn Stay booked through Priceline. Submit your HH number to try to at least earn points for incidentals and maybe you'll get lucky and receive credit for all you've spent.

On the other hand I seem to have to write HH about 25% of the time to get credit for legitimate stays.

pynchonesque Jun 3, 2001 8:03 am

I once booked a stay directly thru Hilton, for an outrageously low rate at a normally very expensive property (for obvious reasons, I'm not disclosing details here). It wasn't a prepay, and there was nothing on the rate that said I wouldn't get HHonors points.

When I was checking in, the clerk looked at my rate, was a bit astounded, and said that she's deleting my Hhonors number from the record, because "that rate doesn't qualify for points." I protested a bit, and she told me that "the very low rates don't qualify for points" and that mine was obviously in that category. She didn't look like the type who could be argued with, it was late at night, and I was the only person in the lobby wearing a t-shirt and shorts, so I didn't bother.

Anyway, as soon as I checked out, I faxed the hotel folio to the Hhonors service center, and was promptly credited points for it.

The lesson to be learned is common on FT: try, try, try again. I've never done a Priceline/Hotwire hotel, but I'm sure many have had luck with a similar tactic.

Sheryl Jun 3, 2001 9:15 am

pynchonesque I take issue with your tactic as to Priceline and Hotwire stays. I fully agree that what you did in your situation was the right thing to do; however, this is inappropriate when a person has accepted the restrictions of Priceline/Hotwire, which clearly state that they are not entitled to hotel affinity points.

It irks me no end that some people are outright greedy. What they do not realize, and I can assure you this is the case, is their greed and abuse of the system works to the detriment of all Priceline/Hotwire (P/H) customers who come after them. We often hear of P/H customers being treated in an inferior way to customers who pay published rates. It's abundantly evident to me that in some cases, this is due to hotel and airline employees being absolutely fed up with people who want something for nothing and know they are not entitled to it. That being said, it never hurts to ask ONCE but if P/H customers continue to refuse to take no for an answer and waste the time and resources of the supplier, we all lose out in the long run.

If people would accept the restrictions they agree to, everyone comes out the winner because it helps to maintain the viability of the program. After all, it was the low rate we were after, wasn't it?

pynchonesque Jun 3, 2001 9:46 am

Sheryl, actually I agree with you.

I don't use Priceline and Hotwire, as I don't think the deals are so great, considering what you're giving up, and the way in which you're treated at the hotels. If I did use Priceline/Hotwire, I probably wouldn't try to get points either.

But my post was not about the ethics of trying to claim points. It was simply about whether it would work -- and my hunch is that if you tried a few times with a few reps, it would eventually work. Again, I'm not saying that it's ethical, merely that it's possible. Many things in life are possible, and it's up to you to decide which ones are personally acceptable/ethical to you. I think we fundamentally agree.

[This message has been edited by pynchonesque (edited 06-03-2001).]

Sheryl Jun 3, 2001 10:12 am

I've used Priceline 5 times for hotels, 4 of those were 4* and one was 3* (and that 3* was really a 4* and Priceline now rates that hotel 4*, so for all practical purposes, they were all 4*). I was never treated any differently than I have ever been when paying published rates, not one iota. But then, I have never made any requests whatsoever that were outside the scope of Priceline. My savings have ranged from 60% to 75% off the lowest available rate (and I'm obsessive about checking rates), and those lowest available rates were all $150+. Don't know how that could not justify the loss of affinity points, but different strokes for different folks I guess.


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