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Hidden City Victory
Delta gave this guy a hard time for hidden city booking out of Cincinatti. He sued them. He won:
http://www.thetrip.com/completetrave...3_4602,00.html |
Do airports themselves count as hidden cities when a bus trip is involved?
I fly mostly out of SFO but work down near SJC. Sometimes it's cheaper/more convenient to book a ticket out of SJC which involves a busride from SJC to the same flight that was more expensive directly out of SFO, although the reverse is a pain, so I'll ditch the bus on the way back. Do the airlines consider the full route to be say BOS->SFO->Bus to SJC or just BOS->SFO? JD |
It is a great victory. I am tired and sick of airlines to take advantages of de-regulation. They should be the one to be blamed for the hidden city strategy and they created this monster themselves.
Also technically, airline ticket is a "contract" rather than a "service". This type of mentality is bizzare. Can you imagine what would happen if every merchant uses this type of logics? Consumers will have no option to give up services they don't like, just simply because they have paid for it. This logics makes me sick. Whoever invents this for airlines is a genius, a sick genius. |
All purchases are contracts. What you are buying, and whether you are buying a commodity or service, is irrelevant.
With airline tickets, there are more reasons to sue over breach of contract, and more dollars in question, than a contract with a convenience store for a candy bar. [This message has been edited by JSrombough (edited 09-01-2000).] |
Consider the following example. A health club normally charges $20 per visit. They run a special of 10 visits for $100. You only go 7 times and don't use the remaining 3 visits. So the health club tells you that you didn't fulfill the contract of 10 visits and you therefore owe them the regular $20/visit rate - a balance due of (7x$20 = $140) -$100 you paid - that is, you owe them an extra $40 because you didn't use the last 3 visits.
How long would they stay in business? This "contract" is no different than an airline contract. |
Originally posted by yihao: [trimmed] Also technically, airline ticket is a "contract" rather than a "service". This type of mentality is bizzare. Can you imagine what would happen if every merchant uses this type of logics? Consumers will have no option to give up services they don't like, just simply because they have paid for it. This logics makes me sick. Whoever invents this for airlines is a genius, a sick genius. They're not geniuses, just lawyers. And I'd get ready for more in the future. Contracts are fast becoming the way of doing business now. Check most services you buy into or many durable goods you purchase(esp. electronic goods) and you will find a contract that states in effect that you're buying a license to use the service/object not really purchasing it and that you can only use it when, where and how the corporation deems fit for you to or you'll be talking to their lawyers. These kind of business practices save the company a lot of money because they specify exactly what your rights are WRT the service or product and what they do and don't have to do if there is a problem. It closes up a lot of traditional legal loopholes and allows corporations to eliminate just about all traditional customer service/support overhead except for the legal dept. Get ready, like it or not, for a future where you don't really own much of what you buy, can't use it as you wish and don't have much if any choice about it. And whether you realize it or not, you basically asked for this. JD |
Jet'Dillo: When you use the bus connection from San Jose to SFO, are you issued boarding passes at the bus terminal in S.J.? Or, does the bus driver simply collect your flight coupon as "payment" for the bus ride, then you are required to check-in with a UA agent at SFO to check your bags and receive boarding passes?
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Jet'Dillo: When you use the bus connection from San Jose to SFO, are you issued boarding passes at the bus terminal in S.J.? Or, does the bus driver simply collect your flight coupon as "payment" for the bus ride, then you are required to check-in with a UA agent at SFO to check your bags and receive boarding passes?
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