Monitoring of FlyerTalk Forums?
 

I have been very impressed to see Starwood Customer Services monitoring and responding to topics in the Starwood forum.

Are any other forums -- that doesn't sound like the correct plural, (fora?) -- actively monitored and acted upon by the respective airline, hotel chain, etc.?

I know following threads being 'officially' monitored:[*]Northwest: MJW (an OMNI prize winner! for doing this) http://www.flyertalk.com/forum/smile.gif[*]Hilton: Adam Burke (another OMNI prize winner! for doing this) http://www.flyertalk.com/forum/smile.gif

some time ago this was also the case with:[*]Hyatt

other threads have, from time to time, very competent 'insiders' contributing/answering:[*]UA: Trish (from the 1K lounge in Seattle, kokonutz once introduced her to our board with a 'love' letter http://www.flyertalk.com/forum/smile.gif)

I had once been contacted by personal email, referring to a posting I made on Flyertalk by:[*]SR

[This message has been edited by Rudi (edited 03-14-2000).]

Also, Jane Costello of the Wall St Journal reads F-T. She has contacted a number of us about stories she's working on for the WSJ.

Adam Burke has been one of the most helpful of the Marketing people monitoring F-T.