[EXPIRED] Mega miles for $1 each subscriptions to Barrons and the Wall Street Journal
Apr 19, 2016, 1:53 pm
#63
Original Member
Original Poster
Join Date: May 1998
Posts: 2,505
Which contacts did you use?
I subscribed to both WSJ and Barrons on 2/10. No miles. I called the phone number for each. They said to contact the airlines. Contacted UAL shopping portal for Barrons and Alaska shopping portal for WSJ via their contact us pages online. No response yet except auto response saying they received my request.
I would most appreciate it if anyone who had any kind of positive response or success with these (pending, posted, or whatever) would post specifically which contact process you used.
Thanks.
I would most appreciate it if anyone who had any kind of positive response or success with these (pending, posted, or whatever) would post specifically which contact process you used.
Thanks.
Apr 20, 2016, 4:50 am
#64
Join Date: Sep 2010
Location: FL
Programs: AA, BA, HH
Posts: 173
AA miles posted - 2 subscriptions - same AA account - 2/11/16 purchase.
I can only find instructions to call WSJ to cancel. Anyone else have a different option and/or how was your experience canceling.
thanks.
I can only find instructions to call WSJ to cancel. Anyone else have a different option and/or how was your experience canceling.
thanks.
Apr 21, 2016, 9:17 am
#67
Join Date: Jan 2016
Posts: 22
I had an issue with receiving miles for the Barron's subscription, and I think it's because AA pulled the offer in mid-February. I emailed them via the aadvantageeshopping site under Contact Us. There's an online form to submit where you can check the box for "order inquiry/missing miles" and explain your purchase. I received an email response asking for my email from Barron's (which I no longer had) confirming my subscription purchase. I contacted Barron's and they sent me an email confirmation of my subscription, which I then forwarded on to AA. The miles appeared in my account by the end of the week, and AA sent me an email acknowledging that they received the proof and thanking me.
Apr 21, 2016, 4:08 pm
#68
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,931
Just called Barron's to cancel and started getting interrogated by the CSR. Annoying. They clearly know why we are all canceling. Not that I care, but there it is. Also, I emailed AA via the portal and received a confirmation email saying they see the transaction on my account and will post the points soon. Said to write back if I don't see them in a few weeks. Not sure why some are getting quick posting and some not.
UPDATE: oops...right after I wrote that, I checked again. Points posted.
UPDATE: oops...right after I wrote that, I checked again. Points posted.
Apr 22, 2016, 7:13 am
#69
Moderator, Amtrak & Spirit Airlines
Join Date: Jan 2011
Location: EWR :rolleyes:
Programs: AC 50K, AS MVP, AA Plat Pro, DL Plat, UA Silver, IHG Spire, Marriott Titanium, Hertz PC
Posts: 9,601
Just checked my account. 2/11 purchase both WSJ and Barrons via AA. Both posted for 1300 each. I didn't send any emails or anything. Just happened. ^
Thanks again to the OP!
Thanks again to the OP!
May 29, 2016, 9:52 am
#72
Join Date: Aug 2014
Location: New Jersey
Programs: WN, AA, UA, DL, AC, CX, BA, AGR, IHG, HH, CC, UR, MR, TY
Posts: 121
Finally received 1,300 AA miles, whew! That just took over 5 months.
About a week ago I received an e-mail from their copy/paste customer support person informing that they finally confirmed this purchase with WSJ.
This experience, however, is unlike my 1&1 one. In that case, the $12.99 value purchase (though discounted to $0 the first month with a promotional offer) wasn't qualified to earn the 800-1,900 frequent flyer miles they offered for signing up for what was essentially a zero dollar plan for just one (1) month. In this case "Support" had an unbeatable out to avoid crediting 1,900 AA miles. After I scheduled the plan to cancel after the first month (to avoid $12.99 / month charges), they simply claimed that:
About a week ago I received an e-mail from their copy/paste customer support person informing that they finally confirmed this purchase with WSJ.
This experience, however, is unlike my 1&1 one. In that case, the $12.99 value purchase (though discounted to $0 the first month with a promotional offer) wasn't qualified to earn the 800-1,900 frequent flyer miles they offered for signing up for what was essentially a zero dollar plan for just one (1) month. In this case "Support" had an unbeatable out to avoid crediting 1,900 AA miles. After I scheduled the plan to cancel after the first month (to avoid $12.99 / month charges), they simply claimed that:
Originally Posted by Pricila AAdvantage eShopping Customer Care
"The merchant's records indicate that the purchase was cancelled after rewards posted, and therefore the reward was reversed. Please note that program terms state that rewards can be removed for returns and cancellations with respect to qualifying purchases."
