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-   -   Heathrow Rewards (https://www.flyertalk.com/forum/milesbuzz/1740735-heathrow-rewards.html)

goldencondor Jan 21, 2016 8:56 am

Heathrow Rewards
 
Not sure if this is the best place to post, but I can't find a Heathrow Rewards thread anywhere, so...


Has anyone received their 100 points yet for writing about a Heathrow experience last month?

javipena82 Jan 21, 2016 12:14 pm


Originally Posted by goldencondor (Post 26055804)
Not sure if this is the best place to post, but I can't find a Heathrow Rewards thread anywhere, so...


Has anyone received their 100 points yet for writing about a Heathrow experience last month?

Nope, still waiting for them...

goldencondor Jan 21, 2016 12:58 pm


Originally Posted by javipena82 (Post 26057069)
Nope, still waiting for them...

I've emailed [email protected] to make enquiries if anyone else wants to do the same.

nit407 Jan 22, 2016 12:50 am

Heathrow Rewards
 
Thanks for the reminder. I have to send them an email too for the same!

goldencondor Jan 22, 2016 1:59 am


Originally Posted by nit407 (Post 26060229)
Thanks for the reminder. I have to send them an email too for the same!

You're welcome. Someone on headforpoints.com has told me they received the 100 points, so maybe not everyone who submitted something qualified?

goldencondor Jan 22, 2016 5:24 am

UPDATE: Four hours since my last post and I have just received this reply:

"Thank you for contacting Heathrow Rewards.
We’re happy to learn that you have decided to share your Heathrow story. We would like to advise you that points for it will be added to your account within 3 weeks.
Should you require further assistance, please don’t hesitate to contact us."

goldencondor Feb 1, 2016 4:57 am


Originally Posted by goldencondor (Post 26060864)
UPDATE: Four hours since my last post and I have just received this reply:

"Thank you for contacting Heathrow Rewards.
We’re happy to learn that you have decided to share your Heathrow story. We would like to advise you that points for it will be added to your account within 3 weeks.
Should you require further assistance, please don’t hesitate to contact us."

Update on this.... the three weeks expired so I contacted HR again. They emailed me this morning to say that the missing 100 points had been added to my account.

If anyone else hasn't got their 100 points I recommend contacting their customer service.

collectpoints Feb 6, 2016 3:47 pm

Double Heathrow Rewards points in Terminals 3 and 5
 
Earn double Heathrow Rewards points for purchases in terminals 3 and 5 (on up to 10 transactions between 1 Feb and 31 March). Register here: https://rewards.heathrow.com/web/lhr/bafeb16

goldencondor Feb 7, 2016 11:15 am


Originally Posted by collectpoints (Post 26144334)
Earn double Heathrow Rewards points for purchases in terminals 3 and 5 (on up to 10 transactions between 1 Feb and 31 March). Register here: https://rewards.heathrow.com/web/lhr/bafeb16

Oddly you have to log out to access that page and register.

I wonder why T2 and T4 don't qualify?

WilcoRoger Feb 14, 2016 9:45 am


Originally Posted by goldencondor (Post 26147470)
Oddly you have to log out to access that page and register.

I wonder why T2 and T4 don't qualify?

BA sponsored promo. BA don't fly from T2 and T4

goldencondor Feb 14, 2016 11:03 am


Originally Posted by WilcoRoger (Post 26183699)
BA sponsored promo. BA don't fly from T2 and T4

Good point, thanks :)

goldencondor Feb 19, 2016 2:12 pm

I just updated Award Wallet and noticed my Heathrow Rewards balance had gone up by 100. On my statement it says 'manual adjustment'. I've already had the 100 points from the story telling bonus, so I wonder what this was for? Mistake?

Curious to know if anyone else has got this 'manual adjustment'.

ankomonkey Feb 20, 2016 2:53 pm


Originally Posted by goldencondor (Post 26212806)
I just updated Award Wallet and noticed my Heathrow Rewards balance had gone up by 100. On my statement it says 'manual adjustment'. I've already had the 100 points from the story telling bonus, so I wonder what this was for? Mistake?

Curious to know if anyone else has got this 'manual adjustment'.

From past experience I would imagine you've manually queried points that didn't post so they added them manually, then the queried points automatically posted. Have you queried that many missing points recently?

On checking my accounts I seem to have received 500 points for some sort of refer-a-friend. I have no recollection of referring anyone or them having a refer-a-friend offer. I'll happily take the points though. It makes up for the lack of Marriott Twitter points this week ;)

goldencondor Feb 20, 2016 3:55 pm


Originally Posted by ankomonkey (Post 26217416)
From past experience I would imagine you've manually queried points that didn't post so they added them manually, then the queried points automatically posted. Have you queried that many missing points recently?

On checking my accounts I seem to have received 500 points for some sort of refer-a-friend. I have no recollection of referring anyone or them having a refer-a-friend offer. I'll happily take the points though. It makes up for the lack of Marriott Twitter points this week ;)

Yes, I did repeatedly query the 100 point 'story' bonus so that is probably the reason. I certainly won't complain!

I'm hoping Marriott restart their Twitter promotion very soon. I was loving the onslaught of free points!

onlysuites May 9, 2016 4:10 pm


Originally Posted by goldencondor (Post 26114231)
If anyone else hasn't got their 100 points I recommend contacting their customer service.

+1. They are really good at responding.


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