I thought I will be the last one they received my upcs but instead of sending me 11,000 mile AA vouchers they sent me 500 AA voucher. I had to contact HC and luckily I made copies of all upcs and receipts because HC told me that their fulfillment house stated I only sent them enough for 500 AA voucher. I faxed them 31 pages I have to wait 6 to 8 weeks again. Very slow

I don't know of any chazas but this is beginning to worry me. I've seen no specific list of inclusives or exclusives anywhere!

I'm getting worried too. It sounds to me like maybe Healthy Choice bit off more than it could chew with this promotion. I did not photocopy my materials because I had no idea they might try to cheat me. I've always received mail-in rebates and such as advertised. Is there anyone from Healthy Choice monitoring this topic that could shed some light on the situation?

Coming out of lurk mode to share my Healthy Choice experience...

Mailed 250 UPC's on May 26th (the double miles promo). Received a fat envelope on July
3rd - unfortunately, they mailed 50 Delta certificates instead of my requested 41 NW and 9 Delta. (I only needed 4500 more miles on Delta for a free flight - am "elite" on NW, so figured I could best use the excess mies there)

Called their 800 number to inform them of the error in hopes of a speedy resolution. The customer rep took down my name & address and told me to sit tight, "someone" would be in contact with me. She said it would be by *mail only*- so she did not take my phone number.

Fast forward to today - called to let them know I was still waiting for "someone" to contact me. To my dismay, this customer rep said that the first person I'd spoken had given the wrong info. No one was going to contact me and instead I should mail the 41 Delta coupons to them (she provided the address and an "attn:" name) and then they'd mail back the NW certificates.

Have I done so? Not yet -- maybe I won't ever. I don't like being stuck with wrong coupons, but neither do I feel like risking another mailing and possibly ending up without any certificates at all. I guess that sounds a bit paranoid, but it's not like their track record (in my case anyhow) has been exceptionally good.

tolax -- I got the same story about sending back the wrong certs, which I'm mailing out tomorrow, with the proper documentation, just in case. Here's the address if anyone else needs it. (You should call first though):

CONAGRA FROZEN FOODS
PO BOX 3768
ATTN: TAMMI
OMAHA NE 68103-0768

I was told "Tammi" was the person who was taking care of these types of things.

Burkey - Fingers crossed HC will deal with your problem in a timely manner.

Please post when the correct certificates make an appearance in your mailbox.

I was also instructed to send my returned UPCs, receipts, double mileage coupon and the letter I got back from the (idiotic) fulfillment company to Tami (they spelled it with one "m"). Unfortunately, I don't have the option of keeping certificates for the wrong airline, since they returned my entire submission.

We'll see what happens . . .

Charlie

Tolax ~ You might find some folks here who want DL certificates but would be willing to order NW certs then trade you.

I also have some other stuff I might be willing to trade you for the DL certs, e-mail me mailto:[email protected][email protected]</A> and we can discuss it.

beckley- Going to allow a couple weeks for "Tami" to respond to my letter. (desperately hoping TAMI isn't the HC code for "Toss Away Mileage Inquiries" &lt;g&gt; )

If I'm there's no reponse or if I'm not appeased by their response, I may be in touch. Thanks.

You sure ... I've got some really good dead president certificates I'd be willing to give you for those ...

Beckles - Tempting --but yes, I'm sure.

Okay, just wanted to make sure you understand I wasn't just talking about some lame discount certificates or something http://talk.flyertalk.com/forum/wink.gif

I just received the last of my certificates.
Must say, things were looking a little shakey. One envelop came by 1st class mail and the other two by bulk rate( there were
only a couple certs in each envelop)

I too think HC may have run into more difficulty with this offer than expected,
although they seemed at first to be fairly
well organized.

I sure would like to know why it takes so long to process these things.

You wonder what takes so long?

Imagine sitting in a cubicle surrounded by mail pouches crammed full of envelopes that you need to open, count out the barcodes - probably by using a scanner in order to validate their autheticity then looking through countless grocery receipts for the corresponding purchases. Ugh! What a horrible task! Sticky ice cream barcodes, stinky rotting ham odors, etc. Of course, a huge number of them will have enclosed the wrong number of barcodes or forgot to send receipts so they need to get processed as rejects. The ones that are done right need to be filed and mileage vouchers sent.

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Addicted to airline miles? Check out: The Airline Mileage Workshop

Has EVERYBODY gotten their certificates already? I am still waiting for mine (impatiently). I mailed them out right before the deadline. This week is the eight week since the mailing. Should I expect something soon? Is anybody else out there in my shoes? I have gotten absolutely NOTHING from HC as of yesterday's mail. This is VERY frustrating!

[This message has been edited by demeter (edited 07-24-1999).]