|
Arco gas card problem
Not sure where to post this one - mods feel free to move.
In order to get required CC spending up a bit, I bought a bunch of Arco gift cards that I noticed at my local Rite-Aid store, for my teenager to use. (I myself drive an EV, so no gas purchase ever required). Low and behold, the teenager, after using one of two cards I gave him for the first time - throws away the wrong one which was still loaded with the full amount and holds on to the empty one :rolleyes: The card as purchased is divided in two parts, the upper part to be scanned in the store for purchase and the lower part has the "swipe-strip" and to be broken off the upper part. Teenager threw out the bottom part with the strip. Not familiar with the use of these cards, I called the number on the back and was told that the card portion left was unusable. When I supplied her with the correct card number - as listed on the upper portion - she could confirm tho that the full balance was still intact. An Arco gas station attendant told me: NOPE - cannot be used. Is there anything else I can try and recover the balance of the unused card ? Perhaps someone else has encountered the same issue and knows what to do ? Thanks so much for any response. |
Try 1-800-761-9670 to see if they can direct you.
Originally Posted by Blue17
(Post 18410737)
Not sure where to post this one - mods feel free to move.
In order to get required CC spending up a bit, I bought a bunch of Arco gift cards that I noticed at my local Rite-Aid store, for my teenager to use. (I myself drive an EV, so no gas purchase ever required). Low and behold, the teenager, after using one of two cards I gave him for the first time - throws away the wrong one which was still loaded with the full amount and holds on to the empty one :rolleyes: The card as purchased is divided in two parts, the upper part to be scanned in the store for purchase and the lower part has the "swipe-strip" and to be broken off the upper part. Teenager threw out the bottom part with the strip. Not familiar with the use of these cards, I called the number on the back and was told that the card portion left was unusable. When I supplied her with the correct card number - as listed on the upper portion - she could confirm tho that the full balance was still intact. An Arco gas station attendant told me: NOPE - cannot be used. Is there anything else I can try and recover the balance of the unused card ? Perhaps someone else has encountered the same issue and knows what to do ? Thanks so much for any response. |
ARCO PumpPASS
Treat this card like cash. This card contains value that can be used for purchase of gasoline, services and merchandise (except for lottery tickets, money orders and prepaid Cards) at participating BP and ARCO locations in the United States. The value of each purchase will be deducted from the card. To check card balance see station attendant, check your receipt or call 1-800-519-3560. Use of this card constitutes acceptance of the terms and conditions accompanying this card and following: BP is not responsible for and will not replace lost, stolen or destroyed cards; except as required by law, this card cannot be redeemed for cash and no change will be given. This card can only be used at locations with operable electronic networks. |
YES !!!
Phewww.... after many phone calls, including to the number provided in post #2, I finally found the customer service line, complete with the luck of a nice rep who ordered a new replacement card to be send out with the complete balance of the original (discarded) one :D
Thank y'all for your responses ! |
| All times are GMT -6. The time now is 1:35 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.