AA Miles for $0.00072 per mile (AA Shopping) - NOT HONORED
Aug 18, 2011, 4:51 pm
#2658
Join Date: May 2011
Location: MSP
Programs: DL GM
Posts: 342
My eshopping account doesn't even reflect that I made a purchase, even though I did two separate ones through the AA portal, placed the item in my cart to make sure, then re-entered through the portal and went to checkout to complete the transaction.
Aug 18, 2011, 4:56 pm
#2659
Join Date: Jun 2004
Location: Midwest
Programs: AA Advantage Platinum, United 1K, Marriott Rewards Platinum, Hilton Honors Diamond
Posts: 395
Aug 18, 2011, 4:58 pm
#2660
Join Date: Aug 2011
Programs: Alaska Air, BA, Delta, Hilton, Starwood,
Posts: 10
The issue is not that you go to plead your case before the arbitrator. It's that it's MUCH cheaper for the vendor to give you what you want than to incur the costs (especially in JAMS, one of the two biggest arbitration companies) for defending against arbitration by a consumer.
Most consumer arbitration puts the bulk of the cost on the big guys, whomever they may be, whether a vendor or a credit card company. To pay $20K to the forum, along with paying your attorneys ($10k? $40K?) to interact with the forum, for what will cost you, maybe, $1000 to just give to the consumer...you do the math.
Most consumer arbitration puts the bulk of the cost on the big guys, whomever they may be, whether a vendor or a credit card company. To pay $20K to the forum, along with paying your attorneys ($10k? $40K?) to interact with the forum, for what will cost you, maybe, $1000 to just give to the consumer...you do the math.
Aug 18, 2011, 5:29 pm
#2662
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,755
Mine does not have anything either. I made my 2 purchases separately - each after logged in my account. So far nothing shows up.
...this entire incident has me feeling like crap.
Aug 18, 2011, 5:35 pm
#2664
Join Date: Aug 2011
Location: Hollywood
Programs: Aadvantage eshopping mall (not anymore)
Posts: 61
.....can you advise if the local store took back your purchase with a full refund?....thanks......
Aug 18, 2011, 6:48 pm
#2665
Join Date: Nov 2008
Location: Home Airports: CAE/CLT
Programs: Hyatt Globalist, National Executive
Posts: 5,452
Aug 18, 2011, 6:57 pm
#2666
Join Date: Jan 2010
Posts: 12
Logged into my AA eshopping account. It shows that I visited the Verizon store but does not record any purchase - except I definitely purchased. Said purchase is sitting on my dining room table. So, any advice as to who I contact regarding this? I do have screen shots of the website with the offer and my confirmation linking that I ordered the item in question.
TIA.
TIA.
Aug 18, 2011, 7:16 pm
#2668
Join Date: Jul 2011
Location: DFW
Posts: 1,145
My update
I got the email from AA Shopping with the offer, i purchased several different items at various times, I do not have any pending miles to post, and I also got in on the Sitter thing. Patiently waiting to see what happens before I take stuff back. Not worried about taking it back, I can always deny it on my card.
Aug 18, 2011, 8:18 pm
#2669
Join Date: May 2011
Location: NYC/LAX
Programs: DL GM, HHonors Gold, Bonvoy Gold
Posts: 68
Sorry 'bout that miscommunication about accepting the offer, totally slipped my mind.
But don't accept anything unless you really want to! I for one am not accepting anything less than either an Elite Status bump-up or 83K miles!!! WHO'S WITH ME?
But don't accept anything unless you really want to! I for one am not accepting anything less than either an Elite Status bump-up or 83K miles!!! WHO'S WITH ME?