AA Miles for $0.00072 per mile (AA Shopping) - NOT HONORED
Aug 12, 2011, 11:01 am
#1516
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
ok, now I know it is a hasle free return by refusal...
but should I stay or should I go....
--------------------------
Dear Valued Customer,
Thank you for contacting Verizon Wireless about your Internet Order Reference Number xxxxxxxxx. You are correct once you refuse this order FEDEX tracking number xxxxxxxxxxxx and it has been received and processed you will receive a full refund for your order. This will be issued back to your original method of payment and can take 7-10 business days once we have received this return.
Thank you for using Verizon Wireless products and services.
We appreciate your business.
Sincerely,
Marjorie
Verizon Wireless
Internet Order Center
866-338-7390
but should I stay or should I go....
--------------------------
Dear Valued Customer,
Thank you for contacting Verizon Wireless about your Internet Order Reference Number xxxxxxxxx. You are correct once you refuse this order FEDEX tracking number xxxxxxxxxxxx and it has been received and processed you will receive a full refund for your order. This will be issued back to your original method of payment and can take 7-10 business days once we have received this return.
Thank you for using Verizon Wireless products and services.
We appreciate your business.
Sincerely,
Marjorie
Verizon Wireless
Internet Order Center
866-338-7390
Last edited by MrHalliday; Aug 12, 2011 at 11:09 am
Aug 12, 2011, 11:11 am
#1517
FlyerTalk Evangelist
Join Date: Sep 2000
Posts: 37,486
Sure:
http://www.flyertalk.com/forum/16900681-post859.html
If this was not a pricing error, why the fear of someone calling them?
http://www.flyertalk.com/forum/16900681-post859.html
If this was not a pricing error, why the fear of someone calling them?
Aug 12, 2011, 11:13 am
#1518
Join Date: Apr 2011
Location: NH
Posts: 192
I'm a frequent reader/infrequent poster here and, yes, I am an attorney. And I've sued some cell phone companies in the past. NO I am not trolling for plaintiffs for a class action suit (not my gig these days). And I am NOT PROVIDING ADVICE on the legal merits of any claim. But I have something to point out to people who are not satisfied with how this is going.
If you are a Verizon Wireless customer, you likely "agreed" to be bound the arbitration clause in the customer service agreement and this outlines the process to follow "if there's an issue that needs to be resolved" related to Verizon. (Look about 2/3rds down the agreement) http://www.verizonwireless.com/customer-agreement.shtml Read parts 4 to 6 especially close.
Since cell phone companies are so afraid of class actions, they try to ban customers from bringing them- and the Supreme Court has gone along with it. In order to be able to tell courts that their customer's rights are still protected, the companies have drafted arbitration agreements that are supposed to make it relatively easy to bring small claims against the company. In fact, their agreement potentially requires them to pay the full costs of an arbitration, which is not cheap.
I've been very curious about how these arbitration clauses are likely to work out in practice. Arguably, the arbitration agreement outlines the process you must follow if you want to pursue a dispute involving Verizon in any way, but I doubt many people have ever actually gone through the process.
If anyone is going to do this, I'd like to know how it works out- please pm me or update us on this thread.
If you are a Verizon Wireless customer, you likely "agreed" to be bound the arbitration clause in the customer service agreement and this outlines the process to follow "if there's an issue that needs to be resolved" related to Verizon. (Look about 2/3rds down the agreement) http://www.verizonwireless.com/customer-agreement.shtml Read parts 4 to 6 especially close.
Since cell phone companies are so afraid of class actions, they try to ban customers from bringing them- and the Supreme Court has gone along with it. In order to be able to tell courts that their customer's rights are still protected, the companies have drafted arbitration agreements that are supposed to make it relatively easy to bring small claims against the company. In fact, their agreement potentially requires them to pay the full costs of an arbitration, which is not cheap.
I've been very curious about how these arbitration clauses are likely to work out in practice. Arguably, the arbitration agreement outlines the process you must follow if you want to pursue a dispute involving Verizon in any way, but I doubt many people have ever actually gone through the process.
If anyone is going to do this, I'd like to know how it works out- please pm me or update us on this thread.
Really thinking what do I have to lose?
Aug 12, 2011, 11:13 am
#1519
Join Date: Apr 2011
Posts: 2,055
Anyone remember earlier this year when some store dropped the price of iPad 16GB WiFi by 40% and even employees of the store did not believe it? Anyone recall what store that was? Oh yeah, Verizon Wireless. Not that it is relevant or anything.
How about giving 3000 SPG points for liking us on Facebook?
The list goes on and on.
Aug 12, 2011, 11:13 am
#1520
Join Date: Nov 2006
Location: SEA
Programs: AA 1MM Gold, AS MVP Gold. Happily ex-1K, ex-Exec Plat, ex-DL Diamond for 5 years each
Posts: 628
None of us have have to. If this were to go to court (as you have suggested), as the plaintiff in this situation the burden of proof will be on you to show that you believed it to be a legitimate offer and not a mistake. You'll have to testify under oath either on the stand or in pre-trial depositions that you thought the offer was legitimate and not a mistake. Your contributions to this board will be entered into evidence as additional evidence, and weighed against your testimony.
Trying to take advantage of a mileage offer is one thing. Perjury is a felony and something else entirely. I advise against it.
Trying to take advantage of a mileage offer is one thing. Perjury is a felony and something else entirely. I advise against it.
Aug 12, 2011, 11:15 am
#1521
Join Date: Dec 2010
Posts: 1,310
Sure:
http://www.flyertalk.com/forum/16900681-post859.html
If this was not a pricing error, why the fear of someone calling them?
http://www.flyertalk.com/forum/16900681-post859.html
If this was not a pricing error, why the fear of someone calling them?
Aug 12, 2011, 11:17 am
#1522
Join Date: Aug 2010
Location: SLC
Programs: HH Gold, PC Plat, CO/UA, WN
Posts: 120
Sure:
http://www.flyertalk.com/forum/16900681-post859.html
If this was not a pricing error, why the fear of someone calling them?
http://www.flyertalk.com/forum/16900681-post859.html
If this was not a pricing error, why the fear of someone calling them?
Aug 12, 2011, 11:18 am
#1523
Join Date: Sep 2007
Location: SAN
Posts: 47
Yes, very little to lose.
Aug 12, 2011, 11:21 am
#1524
Join Date: Jan 2010
Location: ORD
Posts: 277
Aug 12, 2011, 11:22 am
#1526
Join Date: Aug 2011
Posts: 30
None of us have have to. If this were to go to court (as you have suggested), as the plaintiff in this situation the burden of proof will be on you to show that you believed it to be a legitimate offer and not a mistake. You'll have to testify under oath either on the stand or in pre-trial depositions that you thought the offer was legitimate and not a mistake. Your contributions to this board will be entered into evidence as additional evidence, and weighed against your testimony.
Trying to take advantage of a mileage offer is one thing. Perjury is a felony and something else entirely. I advise against it.
Trying to take advantage of a mileage offer is one thing. Perjury is a felony and something else entirely. I advise against it.
Aug 12, 2011, 11:23 am
#1528
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
None of us have have to. If this were to go to court (as you have suggested), as the plaintiff in this situation the burden of proof will be on you to show that you believed it to be a legitimate offer and not a mistake. You'll have to testify under oath either on the stand or in pre-trial depositions that you thought the offer was legitimate and not a mistake. Your contributions to this board will be entered into evidence as additional evidence, and weighed against your testimony.
Trying to take advantage of a mileage offer is one thing. Perjury is a felony and something else entirely. I advise against it.
Trying to take advantage of a mileage offer is one thing. Perjury is a felony and something else entirely. I advise against it.
Legitimate: clearly labeled, printed on the page, and a consummated deal based on those terms.
As to the "don't call" statement - that goes for nearly EVERY deal you find. You take advantage of the deal, and you don't call so that it isn't pulled. Has nothing to do with legitimacy. And, I'd assert that Verizon completing the deal by shipping product makes it legitimate.
Aug 12, 2011, 11:23 am
#1529
Join Date: Feb 2011
Programs: AA Lifetime Gold, HH Diamond
Posts: 879
I'm a frequent reader/infrequent poster here and, yes, I am an attorney. And I've sued some cell phone companies in the past. NO I am not trolling for plaintiffs for a class action suit (not my gig these days). And I am NOT PROVIDING ADVICE on the legal merits of any claim. But I have something to point out to people who are not satisfied with how this is going.
If you are a Verizon Wireless customer, you likely "agreed" to be bound the arbitration clause in the customer service agreement and this outlines the process to follow "if there's an issue that needs to be resolved" related to Verizon. (Look about 2/3rds down the agreement) http://www.verizonwireless.com/customer-agreement.shtml Read parts 4 to 6 especially close.
Since cell phone companies are so afraid of class actions, they try to ban customers from bringing them- and the Supreme Court has gone along with it. In order to be able to tell courts that their customer's rights are still protected, the companies have drafted arbitration agreements that are supposed to make it relatively easy to bring small claims against the company. In fact, their agreement potentially requires them to pay the full costs of an arbitration, which is not cheap.
I've been very curious about how these arbitration clauses are likely to work out in practice. Arguably, the arbitration agreement outlines the process you must follow if you want to pursue a dispute involving Verizon in any way, but I doubt many people have ever actually gone through the process.
If anyone is going to do this, I'd like to know how it works out- please pm me or update us on this thread.
If you are a Verizon Wireless customer, you likely "agreed" to be bound the arbitration clause in the customer service agreement and this outlines the process to follow "if there's an issue that needs to be resolved" related to Verizon. (Look about 2/3rds down the agreement) http://www.verizonwireless.com/customer-agreement.shtml Read parts 4 to 6 especially close.
Since cell phone companies are so afraid of class actions, they try to ban customers from bringing them- and the Supreme Court has gone along with it. In order to be able to tell courts that their customer's rights are still protected, the companies have drafted arbitration agreements that are supposed to make it relatively easy to bring small claims against the company. In fact, their agreement potentially requires them to pay the full costs of an arbitration, which is not cheap.
I've been very curious about how these arbitration clauses are likely to work out in practice. Arguably, the arbitration agreement outlines the process you must follow if you want to pursue a dispute involving Verizon in any way, but I doubt many people have ever actually gone through the process.
If anyone is going to do this, I'd like to know how it works out- please pm me or update us on this thread.