[Targeted]No Fee 1st yr. American Express Gold Card 75,000 Bonus Reward Points Signup
Jul 11, 11, 1:26 pm
#811
Join Date: Jun 2007
Location: BOS
Posts: 267
This is the same canned response my wife received when she applied for her PR gold rewards card using the Columbia MBA link. It took the 5th or 6th try for them to apply the bonus in that case. Keep trying, delete the rejection emails from your inbox and send a fresh secure mail each time you need to. Unfortunately, Amex's 10 hr response SLA (which they have been nowhere close to hitting for me recently) drags this process out.
So, there is still a chance for promotion code 5894 even if you applied for the card after July 1.
Fyi, the messages were sent to Membership rewards - Program info and definitions.
Jul 11, 11, 2:48 pm
#814
Join Date: Jul 2011
Location: Chicago, IL
Posts: 6
secure message
How would I send a secure message if I do not currently have a login with amex? This is my first amex card. I got instant approval and an email with the last 5 digits of the acct number saying I would receive the card within 7-10 days. I wanted to message them to ask for the point increase asap. I reached out to their twitter account (@AskAmex) and they said it wasn't possible to send a SM without a login. I was just wondering if anyone had any other ideas. Thanks!
Jul 11, 11, 3:06 pm
#815
Join Date: Jun 2011
Posts: 13
How would I send a secure message if I do not currently have a login with amex? This is my first amex card. I got instant approval and an email with the last 5 digits of the acct number saying I would receive the card within 7-10 days. I wanted to message them to ask for the point increase asap. I reached out to their twitter account (@AskAmex) and they said it wasn't possible to send a SM without a login. I was just wondering if anyone had any other ideas. Thanks!
Jul 11, 11, 3:50 pm
#816
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,249
Thanks for your reply. Both times I directed it to membership rewards - point balance. Maybe I will direct it to other topics this time and if still unsuccessful I will try calling although it seems people have been less successful doing that. In their message they did mention about the offer only being for new cardmembers but I don't know if that was specific to me or just part of their canned response. (I already had an Amex delta converted to blue sky, but never had a membership rewards card).
There are some not so lucky folks have to try several times to get the match but it seems eventually most did get it.
Keep trying and good luck.
Last edited by Happy; Jul 11, 11 at 8:19 pm
Jul 11, 11, 4:02 pm
#817
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,249
In regards to your annual fee on the SPG card - - you are better off to call AMEX and let them know you are considering canceling it due to the annual fee and you'd like to talk to someone about your options. Just be up front and ask if there's any points/miles/money they can offer to keep the card (if they don't initially offer any). They will then usually offer you a few options.
When I called about the Delta Skymiles card recently she said she could offer me $50 statement credit or 7,500 Skymiles. That's much better than 2k SPG points I'd say.
When I called about the Delta Skymiles card recently she said she could offer me $50 statement credit or 7,500 Skymiles. That's much better than 2k SPG points I'd say.
2nd secured email successfully received $50 statement credit, but the SPG bonus points are made to stay.
BOTH the $50 statement credit AND 2000 SPG points show up in their corresponding accounts today.
Not a single word about cancellation in the SMs. On first SM I just said the Annual Fee now at $65 is a bit steep comparing to my other hotel cards. Would AMEX issue some bonus points or statement credit to help out? I would really appreciate the goodwill gesture. On second SM I said the 2K SPG pts is disappointing because husband received $50 statement credit. Could AMEX up the offer to at least match?
It seems to me with AMEX you do need some persistence and their reps seem to have quite a bit of leeway to do things.
Jul 11, 11, 6:01 pm
#818
Join Date: Aug 2010
Location: Dallas, Texas
Programs: AAdvantage - Platinum
Posts: 91
My wife got a targeted offer for 75K points (for which she was approved before July 1) and the back of her invitation letter noted Bonus ID 5985. That is what I told Amex when I sent them a secure message. Her offer did indeed note that she needed to spend $1000 in the first three months but the reply I received from Amex acknowledged that I only needed to spend $500 in the first three months of being a card member and that the remaining 25K points would be credited to my account once I (1) reach the $500 spending threshold and (2) contact Amex via the secure e-mail to let them know to apply it to my account. I would be happy to post the e-mail I sent and the reply I received if anyone is interested.
Jul 11, 11, 7:58 pm
#819
Join Date: May 2011
Posts: 668
Okay I thought I was good to go after I got bumped up, but now I see that the continental transfer option is expiring at the end of September. That's only an issue if it really takes 6-8 weeks for points to post, and then after that I have to SM them for the remainder. So seeing as how my statement ends at the end of July, that could conceivably be into October before I see all the points.
How likely is it that it really takes 6-8 weeks for points to post?
How likely is it that it really takes 6-8 weeks for points to post?
Jul 11, 11, 8:30 pm
#821
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,249
Okay I thought I was good to go after I got bumped up, but now I see that the continental transfer option is expiring at the end of September. That's only an issue if it really takes 6-8 weeks for points to post, and then after that I have to SM them for the remainder. So seeing as how my statement ends at the end of July, that could conceivably be into October before I see all the points.
How likely is it that it really takes 6-8 weeks for points to post?
How likely is it that it really takes 6-8 weeks for points to post?
How it works it seems the offer's own bonus, be it 10K or 25K, shows up as "earned" immediately after you meet the spend requirement. Then you can ask for the release of the bump up. At this stage it depends on your luck whether the 75K are made immediately available so you can use them, or they are made "pending for transfer" then you would have to wait for next statement cycle. Meanwhile pay off your balance and ask the expedition again... Chances are the total would be available long before Sept 30.
Last edited by Happy; Jul 11, 11 at 9:54 pm
Jul 11, 11, 9:08 pm
#822
Join Date: May 2011
Posts: 668
Jul 12, 11, 12:28 am
#825
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,249
These are 2 different banks.
