[FARE GONE]Travelocity.ca quotes LX YYZ-DEL base fare at ZERO.
Dec 29, 2008, 2:27 pm
#271
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Call from travelocity.ca
Just received a message from Travelocity.ca ("XXXX" in India) stating that LX had never confirmed my trip, Traveloocity had issued a refund to my card (I was actually never charged), and that I would "need to make a new reservation for your trip from Toronto to India".
Flights are still showing confirmed on Travelocity.
Flights are still showing confirmed on Travelocity.
Last edited by MatthewLAX; Dec 29, 2008 at 2:51 pm
Dec 29, 2008, 2:31 pm
#272
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Just returned LX's call. The first agent was incredibly rude ("the ticket is cancelled, that's all I can say"). I asked to speak to a supervisor, who was much more sympathetic, yet explained that there was nothing he could do. I pushed and pushed and pushed, and he just suggested I contact HQ.
That's just one of the tickets, though. I haven't heard back about the other two tickets, so we'll see....
That's just one of the tickets, though. I haven't heard back about the other two tickets, so we'll see....
Dec 29, 2008, 2:33 pm
#273
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Dec 29, 2008, 2:33 pm
#274
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Just returned LX's call. The first agent was incredibly rude ("the ticket is cancelled, that's all I can say"). I asked to speak to a supervisor, who was much more sympathetic, yet explained that there was nothing he could do. I pushed and pushed and pushed, and he just suggested I contact HQ.
That's just one of the tickets, though. I haven't heard back about the other two tickets, so we'll see....
That's just one of the tickets, though. I haven't heard back about the other two tickets, so we'll see....
Dec 29, 2008, 2:34 pm
#275
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Just returned LX's call. The first agent was incredibly rude ("the ticket is cancelled, that's all I can say"). I asked to speak to a supervisor, who was much more sympathetic, yet explained that there was nothing he could do. I pushed and pushed and pushed, and he just suggested I contact HQ.
That's just one of the tickets, though. I haven't heard back about the other two tickets, so we'll see....
That's just one of the tickets, though. I haven't heard back about the other two tickets, so we'll see....
Dec 29, 2008, 2:36 pm
#277
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Dec 29, 2008, 2:50 pm
#280
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Dec 29, 2008, 2:54 pm
#282
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Well my phone call was quick, "your reservation is cancelled". And goodbye, may look at this through a Canadian Government agency that deals with these sorts of things to see if I have any recourse, at first peek it looks possible, but we'll see.
Dec 29, 2008, 2:55 pm
#283
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When you enter the confirmation numbers for the two (valid) tickets on LX's website, are you able to view the reservations and see ticket numbers?
Dec 29, 2008, 3:16 pm
#284
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Just received this e-mail from Travelocity:
Funny that my ticket still is showing as "confirmed" at 439 CAD in the MY TRIPS portion of the Travelocity website...
Dear MATTHEWLAX,
Thank you for booking your travel plans with Travelocity.com. Unfortunately, we were unable to process your reservation because the airline did not confirm your requested flights.
Please contact our customer service center as soon as possible to complete your reservation. To expedite your call, please provide the customer service agent with your Trip ID XXXXXXXXXXXX.
We are open 24 hours a day, 7 days a week
In the USA: 888-872-8356
Since the airline did not confirm your reservation, we cannot guarantee your fare. We look forward to assisting you in completing your reservation.
Thank you,
Travelocity.com
Thank you for booking your travel plans with Travelocity.com. Unfortunately, we were unable to process your reservation because the airline did not confirm your requested flights.
Please contact our customer service center as soon as possible to complete your reservation. To expedite your call, please provide the customer service agent with your Trip ID XXXXXXXXXXXX.
We are open 24 hours a day, 7 days a week
In the USA: 888-872-8356
Since the airline did not confirm your reservation, we cannot guarantee your fare. We look forward to assisting you in completing your reservation.
Thank you,
Travelocity.com
Dec 29, 2008, 3:37 pm
#285
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Matthew.... i got the same....
BUT...
i already was able to see couple of days ago my ticket nr. on swiss.com before they "cancelled" the booking.
Furthermore.... ASTONISHINGLY, after travelocity wasn't able to issue the ticket, my AMEX online account show Swiss charged my card for the amount....
I called the AMEX customer care and guess what.... in their system the ticket number is reported... They will fax me soon an official piece of paper showing this.
Paffendorf.