Expedia: how to get fare basis/booking class?
Nov 10, 2007, 1:06 am
#1
Original Poster
Join Date: Nov 2004
Programs: Aeroplan, Shebamiles, WorldPerks
Posts: 468
Expedia: how to get fare basis/booking class?
How can one get the fare basis/booking class information for a ticket purchased on Expedia? Call the airline with booking reference code?
No rules were displayed for the fare.
No rules were displayed for the fare.
Nov 10, 2007, 1:33 am
#2
Join Date: Jul 2000
Location: Sydney
Posts: 5,769
yes they are good at that arent they??
I wonder if a paper ticket has those things on it I know the e tickets definitely dont
it doesnt even have valid to dates
spose they think if u dont ahve the actual conditions you cant take them to task.
I wonder if a paper ticket has those things on it I know the e tickets definitely dont
it doesnt even have valid to dates
spose they think if u dont ahve the actual conditions you cant take them to task.
Nov 10, 2007, 5:53 pm
#4
Join Date: Aug 2001
Location: Portland, OR
Programs: NW Plat (now they call it DL Diamond) 1MM, soon to be DL Plat, Hilton Diamond, SPG Gold, Dusit Gold
Posts: 2,706
It is impossible to get the fare class for the fare until you book it. Supervisors have access to another system that has the fare class for the $$, but cannot book the ticket for you. Wonderful system, isn't it??
Nov 10, 2007, 6:07 pm
#5
Join Date: Jan 2005
Posts: 8,884
All fare rules and fare classes are displayed on Expedia (and most other OTAs) before you actually book or purchase them.
Let's use this image as a guide (open it up so you can follow along):
http://farm3.static.flickr.com/2304/...81922641_o.jpg
The red box encompasses the area on the page where you can find out about all the terms, conditions, and rules of the fare you're about to purchase. The blue oval is the link that you can click on that will bring up the fare rules and the fare class(es) for this ticket. The purple box encompasses the checkbox that you have to click before you can proceed. Clicking the box indicates that you have read the rules and you agree to them.
Questions?
Nov 10, 2007, 8:27 pm
#7
Original Poster
Join Date: Nov 2004
Programs: Aeroplan, Shebamiles, WorldPerks
Posts: 468
That's not true.
All fare rules and fare classes are displayed on Expedia (and most other OTAs) before you actually book or purchase them.
Let's use this image as a guide (open it up so you can follow along):
http://farm3.static.flickr.com/2304/...81922641_o.jpg
The red box encompasses the area on the page where you can find out about all the terms, conditions, and rules of the fare you're about to purchase. The blue oval is the link that you can click on that will bring up the fare rules and the fare class(es) for this ticket. The purple box encompasses the checkbox that you have to click before you can proceed. Clicking the box indicates that you have read the rules and you agree to them.
Questions?
All fare rules and fare classes are displayed on Expedia (and most other OTAs) before you actually book or purchase them.
Let's use this image as a guide (open it up so you can follow along):
http://farm3.static.flickr.com/2304/...81922641_o.jpg
The red box encompasses the area on the page where you can find out about all the terms, conditions, and rules of the fare you're about to purchase. The blue oval is the link that you can click on that will bring up the fare rules and the fare class(es) for this ticket. The purple box encompasses the checkbox that you have to click before you can proceed. Clicking the box indicates that you have read the rules and you agree to them.
Questions?
Nov 11, 2007, 3:55 am
#8
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
Oh yes. The sun rises in the East. Look, there it is. Oh, dear. It's cloudy and I can't see it.
A bit like clicking on Expedia's fare rules, which, likely or not as already posted, show 'we have not received etc ...' or similar.
The really stupid part is that you have to agree to the rules before you buy!
So, back to the OP's question. Questions?
A bit like clicking on Expedia's fare rules, which, likely or not as already posted, show 'we have not received etc ...' or similar.
The really stupid part is that you have to agree to the rules before you buy!
So, back to the OP's question. Questions?
Nov 11, 2007, 10:44 am
#9
Join Date: Jan 2005
Posts: 8,884
Otherwise, Expedia would have people claiming they want to make free changes to non-refundable tickets, etc. That's why rules exist and why they make you agree to them before you buy.
Nov 11, 2007, 11:30 am
#10
Join Date: Aug 2006
Location: FLL/MIA
Programs: UA1K, AA EXP, CO Plat, BD*G, NW, DL, Priority Club, SPG & Marriott
Posts: 473
I completely disagree with you. After you select an itinerary, the system will let you review all the rules for the fare you are about to purchase. If you are not aware of it, try to scroll down the page and you will see this option under the rules and restrictions link. Check it out.
Nov 11, 2007, 12:06 pm
#11
Original Poster
Join Date: Nov 2004
Programs: Aeroplan, Shebamiles, WorldPerks
Posts: 468
I completely disagree with you. After you select an itinerary, the system will let you review all the rules for the fare you are about to purchase. If you are not aware of it, try to scroll down the page and you will see this option under the rules and restrictions link. Check it out.
- Go to Expedia
- Search for trip WAS - EBB Dec 12 to Jan 15
- Select the first departure/return options to price it out (KLM flights)
- Get to the review page and select "penalty rules for changes and cancellations " to view your penalties and rules that you claim are always displayed. You can also try "Rules and restrictions"
The system does not always let you view all rules and restrictions. These summaries are what you agree to.
Nov 11, 2007, 12:44 pm
#12
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
Up until about a year ago, I could almost always get the fare rules on expedia (I use the UK version). Since then, however, 9 times out of 10, I get the message that "Unfortunately the rules are not available for this fare" or "we have not received the rules for this fare" or some similar phrase, accompanied with the statement that "usually, most tickets are non-refundable and may include penalities for changes", even when you have specifically ticked the refundable/no penalty in the search.
Nov 11, 2007, 12:54 pm
#13
Join Date: Jan 2005
Posts: 8,884
Since you are adamant that the "system will let you review all the rules for the fare you are about to purchase", how about disproving your claim with the following:
- Go to Expedia
- Search for trip WAS - EBB Dec 12 to Jan 15
- Select the first departure/return options to price it out (KLM flights)
- Get to the review page and select "penalty rules for changes and cancellations " to view your penalties and rules that you claim are always displayed. You can also try "Rules and restrictions"
The system does not always let you view all rules and restrictions. These summaries are what you agree to.
- Go to Expedia
- Search for trip WAS - EBB Dec 12 to Jan 15
- Select the first departure/return options to price it out (KLM flights)
- Get to the review page and select "penalty rules for changes and cancellations " to view your penalties and rules that you claim are always displayed. You can also try "Rules and restrictions"
The system does not always let you view all rules and restrictions. These summaries are what you agree to.
For your dates, I found the trip for $1755.77, more than $975 cheaper than the Expedia option. The fare rules are available on NWA.com for this fare basis (QLNR1).
Flight Summary
1 Adult: $1613.00
Taxes/Fees: $142.77
Total Cost: $1755.77
Wednesday, December 12, 2007
KLM 652
Booking Class: Q / Economy 5:55pm Depart Washington (IAD)
7:30am Arrive Amsterdam (AMS)
Plane change (13hr 15min ground time)
Thursday, December 13, 2007
KLM 4141
Booking Class: Q / Economy 8:45pm Depart Amsterdam (AMS)
7:20am Arrive Nairobi (NBO)
Plane change (1hr 15min ground time)
Friday, December 14, 2007
KLM 4160
Booking Class: Q / Economy 8:35am Depart Nairobi (NBO)
9:40am Arrive Entebbe (EBB)
Tuesday, January 15, 2008
KLM 562
Booking Class: Q / Economy 10:55pm Depart Entebbe (EBB)
5:40am Arrive Amsterdam (AMS)
Plane change (7hr 40min ground time)
Wednesday, January 16, 2008
KLM 651
Booking Class: Q / Economy 1:20pm Depart Amsterdam (AMS)
3:55pm Arrive Washington (IAD)
1 Adult: $1613.00
Taxes/Fees: $142.77
Total Cost: $1755.77
Wednesday, December 12, 2007
KLM 652
Booking Class: Q / Economy 5:55pm Depart Washington (IAD)
7:30am Arrive Amsterdam (AMS)
Plane change (13hr 15min ground time)
Thursday, December 13, 2007
KLM 4141
Booking Class: Q / Economy 8:45pm Depart Amsterdam (AMS)
7:20am Arrive Nairobi (NBO)
Plane change (1hr 15min ground time)
Friday, December 14, 2007
KLM 4160
Booking Class: Q / Economy 8:35am Depart Nairobi (NBO)
9:40am Arrive Entebbe (EBB)
Tuesday, January 15, 2008
KLM 562
Booking Class: Q / Economy 10:55pm Depart Entebbe (EBB)
5:40am Arrive Amsterdam (AMS)
Plane change (7hr 40min ground time)
Wednesday, January 16, 2008
KLM 651
Booking Class: Q / Economy 1:20pm Depart Amsterdam (AMS)
3:55pm Arrive Washington (IAD)
Nov 11, 2007, 1:31 pm
#14
Original Poster
Join Date: Nov 2004
Programs: Aeroplan, Shebamiles, WorldPerks
Posts: 468
SchmutzigMSP, you obviously miss the point. The issue at hand is that Expedia does not provide the fare rules, not where I should buy my ticket nor the cheaper alternative that one could find. The trip example I gave, WAS-EBB, was just that, an example for people to see that Expedia does not provide fare rules and restrictions for all itins. My itinerary and purchased ticket do not involve KL/NW.
Nov 11, 2007, 2:03 pm
#15
Join Date: Aug 2006
Location: FLL/MIA
Programs: UA1K, AA EXP, CO Plat, BD*G, NW, DL, Priority Club, SPG & Marriott
Posts: 473
Since you are adamant that the "system will let you review all the rules for the fare you are about to purchase", how about disproving your claim with the following:
- Go to Expedia
- Search for trip WAS - EBB Dec 12 to Jan 15
- Select the first departure/return options to price it out (KLM flights)
- Get to the review page and select "penalty rules for changes and cancellations " to view your penalties and rules that you claim are always displayed. You can also try "Rules and restrictions"
The system does not always let you view all rules and restrictions. These summaries are what you agree to.
- Go to Expedia
- Search for trip WAS - EBB Dec 12 to Jan 15
- Select the first departure/return options to price it out (KLM flights)
- Get to the review page and select "penalty rules for changes and cancellations " to view your penalties and rules that you claim are always displayed. You can also try "Rules and restrictions"
The system does not always let you view all rules and restrictions. These summaries are what you agree to.