[FARE GONE] Wickedly Low Biz Class Fare from YYZ to LCA (Cyprus) on AZ (Alitalia)
Apr 7, 2006, 12:29 am
#2386
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
Here's to hoping..
Originally Posted by IrishRed
He came back on and said Alitalia IS reissuing those tickets and itineraries would be updated within 24 hours. I specifically asked if MY tickets would be reinstated, and was told yes. ^ 
I'll even be willing to dump my Orbitz one.... ugh... well... maybe not.
Apr 7, 2006, 12:29 am
#2387
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by IrishRed
I don't think anyone booked on Expedia, at least no one I've seen post on this thread...I wonder if they escaped this completely?
Apr 7, 2006, 12:30 am
#2388
Join Date: Mar 2006
Location: DTW
Posts: 70
I just got off the phone with Orbitz. Not too busy at 2:15am EDT. They transfered me to the International Desk. I had already recieved ticket numbers. They informed me that it was an mistake fare, but Alitalia was going to honor my ticket. She said to hold on to the tickets when I recieve them, and reconfirm with Alitalia after I get them. She also gave me the tracking number. When I checked, it was in the system as "billing information recieved". I am thinking I will be one of the lucky ones. Like a previous poster said, make sure you are transfered to "international" then suggest they speak with the ticketing department. The conversation between my "international" CSR and the ticketing department is where it was all put together. She didn't know what was going on before that.
As far as the fare rules changing, I am a little dissapointed. I would have liked to add a stopover in Rome, since my first leg connects there. Do they have an obligation to the original fare rules, since this is what we purchased?
In any case, I won't look a gift horse in the mouth. I will enjoy my vacation in LCA, even if I don't get to see more than the airport at Rome.
As far as the fare rules changing, I am a little dissapointed. I would have liked to add a stopover in Rome, since my first leg connects there. Do they have an obligation to the original fare rules, since this is what we purchased?
In any case, I won't look a gift horse in the mouth. I will enjoy my vacation in LCA, even if I don't get to see more than the airport at Rome.
Apr 7, 2006, 12:35 am
#2391
Join Date: Dec 2004
Location: MDW, ORD
Posts: 332
Originally Posted by andrewsheehan
I happened to catch this just as I got home from work today on CNN, I happened to glance at the TV and see the flyertalk homepage, I quickly hit record on my pvr. Heres the video:
http://www.youtube.com/watch?v=hMqdIfb1xZo
Enjoy
-Andrew
http://www.youtube.com/watch?v=hMqdIfb1xZo
Enjoy
-Andrew
Apr 7, 2006, 12:36 am
#2392
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
My tickets have all been charged to my account with ticket numbers showing up in my statement.
This is a sample of the ones from Travelocity:
I have some other Alitalia charges posted as being from ALITALIA LINES AERES NASHVILLE TN for the CheapTickets' ticketed itinerary and ALITALIA LINES AERES MANKATO MN for Orbitz ticketed itineraries. Ticket numbers posted as expected.
So now I have to just wait and see how they get reinstated.
This is a sample of the ones from Travelocity:
Transaction Date: 04/05/2006
Post Date: 04/06/2006
Transaction Description: ALITALIA LINES AERES SAN ANTONIO TX
TKT# 05513XXXXXXXXXXX
Charge: $190.90
Merchant Address: ALITALIA
ATTN CREDIT & COLLECTION
350 5TH AVE STE 3700
NEW YORK NY 10118-3799
USA
Merchant Type: EURO,ME,AFRICA CARR
Doing Business As: No Additional Information
Post Date: 04/06/2006
Transaction Description: ALITALIA LINES AERES SAN ANTONIO TX
TKT# 05513XXXXXXXXXXX
Charge: $190.90
Merchant Address: ALITALIA
ATTN CREDIT & COLLECTION
350 5TH AVE STE 3700
NEW YORK NY 10118-3799
USA
Merchant Type: EURO,ME,AFRICA CARR
Doing Business As: No Additional Information
So now I have to just wait and see how they get reinstated.
Apr 7, 2006, 12:39 am
#2393
Join Date: May 2005
Location: The Golden State
Programs: 2Peon, NW PLAT, HH Diamond & *W Fallen-from-Gold-Grace
Posts: 1,422
Originally Posted by GUWonder
I too don't recall anyone getting an AZ ticket number via Expedia on this.
Thanks to all who are posting CT updates.
Apr 7, 2006, 12:39 am
#2394
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by senoreit
Congrats izzik, did you ever think one of your posts would make it on to CNN?
Apr 7, 2006, 12:43 am
#2395
Join Date: Mar 2006
Location: SJC and AUS
Programs: AA PLT, CO Silver, frequent WN patron
Posts: 166
Originally Posted by Peatisback
How was the 'approval' from AZ conveyed in your record? Is this something you can easily see on the webpage or what the CS people told you? I'm interested to know how they worded it....
Fingers crossed here too!
Fingers crossed here too!
So, we're very cautiously optimistic at this point. We may have half of our rez back.
Apr 7, 2006, 12:46 am
#2396
Join Date: Sep 2005
Location: Flying out of CHI-MSP-CWA
Programs: UA, PC Plat
Posts: 1,036
Originally Posted by GUWonder
My tickets have all been charged to my account with ticket numbers showing up in my statement.
Apr 7, 2006, 12:48 am
#2397
Join Date: Sep 2005
Location: Edmonton, Canada
Programs: Choice Hotels Platinum
Posts: 280
Thanks!
Leave it to an Irish lad/lass to bring us some good news and, hopefully, good luck about the status of our CT tickets! I have not delved into this thread, although I do have a booking with CT, just because all my questions were being answered on the fly. Please forgive the pun!
Thanks, and slainte, to you, IrishRed, no matter how this turns out!
Thanks, and slainte, to you, IrishRed, no matter how this turns out!
Apr 7, 2006, 1:01 am
#2398
Join Date: Oct 2005
Location: TLV now - formerly LAS
Programs: King of Rental Cars, BA Gold, Virgin Gold, AA MM Gold, A3 Gold, SK Gold, Hotel SuperElite
Posts: 7,357
Originally Posted by TelevisionTdTina
Thanks for doing the review... Mrp. ^
Question tho..
Please read article 5.1 very carefully:
Quote:
5.1. The Carrier or its authorised agents will record the passenger’s reservation and give the passenger written confirmation if so requested by him/her. Only the reservation confirmed in the system that the Carrier uses to record reservations for its flights will be considered valid. The Carrier will not be liable for any damage caused by lack of or mistaken recording if not attributable to Carrier’s own negligence or with intent.
Some fare rules may include conditions that limit or exclude the passenger’s right to cancel or change reservations on Carrier’s flights.
How do you know that this only applies to Orbitz?
I have ticket numbers, which other FT'ers have indicated that usually means it went through AZ system to have been generated. In fact, had tickets at my front door until, UPS took them back.
Speculation sucks! Wish there was concrete evidence. Soon. I figure if AZ is saying tickets ticketed before suspending, that means everyone regardless of purchase point.
Thanks for you insight.
Tina
Question tho..
Please read article 5.1 very carefully:
Quote:
5.1. The Carrier or its authorised agents will record the passenger’s reservation and give the passenger written confirmation if so requested by him/her. Only the reservation confirmed in the system that the Carrier uses to record reservations for its flights will be considered valid. The Carrier will not be liable for any damage caused by lack of or mistaken recording if not attributable to Carrier’s own negligence or with intent.
Some fare rules may include conditions that limit or exclude the passenger’s right to cancel or change reservations on Carrier’s flights.
How do you know that this only applies to Orbitz?
I have ticket numbers, which other FT'ers have indicated that usually means it went through AZ system to have been generated. In fact, had tickets at my front door until, UPS took them back.
Speculation sucks! Wish there was concrete evidence. Soon. I figure if AZ is saying tickets ticketed before suspending, that means everyone regardless of purchase point. Thanks for you insight.
Tina
Apr 7, 2006, 1:32 am
#2400
Join Date: Apr 2005
Location: Marylebone
Programs: BA/BD Gold, UA Silver
Posts: 1,873
Just got off the phone with Alitalia. They confirmed that my reservation on Orbitz for next Feb has indeed been reinstated and will be honored. When she pulled up my two itins on Travelocity, she said the tickets were still cancelled and that it was up to Travelocity to reinstate them at this point. I told her thank you for her time. I'm going to bed now. Hopefully by morning my travelocity tickets (which I have paper tickets in hand for) will be sorted.