[FARE GONE] Wickedly Low Biz Class Fare from YYZ to LCA (Cyprus) on AZ (Alitalia)
Apr 6, 2006, 3:56 pm
#2101
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Originally Posted by snorkmaster
...
Italian airline Alitalia accidentally listed the business-class flight at $39 US on a central reservation system which feeds flight information to online booking agencies, said Brian Hoyt, director of public relations for Chicago-based Orbitz. Orbitz is the third-largest online travel agency based on gross bookings.
"We're in a global world of e-commerce where we're working on virtual platforms, and there have been infrequent occasions when incorrect pricing appears online," Hoyt said.
The round-trip airfare from Toronto to Cyprus, with a stop to switch planes in Italy, was available for multiple departing dates, Hoyt said.
"When red flags were set off, we pulled the rate, we got in contact with the airline in question, we had a conversation with them about what had occurred," Hoyt said.
"What the airline agreed to do was honour all of the fares that had been ticketed through Orbitz.com."
--more--
Apr 6, 2006, 3:56 pm
#2102
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Originally Posted by MrZhu
Mr. Zhu hopes that maybe the resloution allows him to drop the LCA leg. Mr. Zhu figures that AZ would like to let us cancel that leg since its on someone elses metal......
Mr. Zhu likes to dream.
Mr. Zhu likes to dream.
Mr. Zhu should realize that Cypriot DMZ doesn't equal North Korea DMZ.
Mr. Zhu should enjoy Cyprus, and stop worrying so much!
Apr 6, 2006, 3:57 pm
#2103
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"What the airline agreed to do was honour all of the fares that had been ticketed through Orbitz.com."
I assume this means they will also honor those issued through Travelocity and Cheaptickets?
I also kinda assume that Orbitz released this just so AZ can't back out
I assume this means they will also honor those issued through Travelocity and Cheaptickets?
I also kinda assume that Orbitz released this just so AZ can't back out
Apr 6, 2006, 3:58 pm
#2104
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Originally Posted by snorkmaster
However, with this hitting the news now in this form - if the article is 'premature' with its assessment and AZ has not yet decided on whether to honor the tickets or not, this will definately heat up the soup pot. If AZ truly plans to back out, it will look much worse for them if the media declared they would honor the tickets.
Apr 6, 2006, 3:59 pm
#2105
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Originally Posted by snorkmaster
http://ca.news.yahoo.com/s/06042006/...flight-40.html
I have one set of reservations with ticket numbers, and one that never went through. It will be interesting to see what happens.
(edited: I should add a big)
I have one set of reservations with ticket numbers, and one that never went through. It will be interesting to see what happens.
(edited: I should add a big
)I wonder what 'red flags' set it off...like their ticket printer sending out 100s of tickets between YYZ and LCA?
Apr 6, 2006, 3:59 pm
#2106
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Originally Posted by Mateo4321
On the website? or on TV?
Link?
Link?
Apr 6, 2006, 3:59 pm
#2107
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Originally Posted by GUWonder
CNN put it on right now. Who is responsible here.
Alitalia says they will honor the ticket.
Alitalia says they will honor the ticket.
Lets just be glad it will work out for the majority of us... -Vincent
Apr 6, 2006, 4:00 pm
#2109
Join Date: Apr 2005
Posts: 34
Originally Posted by miguel0881
Mr. Zhu seems unreasonably worried about the Cypriot DMZ that he referenced earlier.
Mr. Zhu should realize that Cypriot DMZ doesn't equal North Korea DMZ.
Mr. Zhu should enjoy Cyprus, and stop worrying so much!
Mr. Zhu should realize that Cypriot DMZ doesn't equal North Korea DMZ.
Mr. Zhu should enjoy Cyprus, and stop worrying so much!
mrzhu on mrzhu = .....
nice. cnn on this
Apr 6, 2006, 4:00 pm
#2110
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Originally Posted by bocastephen
According to this article, AZ will honor the Orbitz booking (no mention of travelocity, etc). This is the stand-up thing to do, but they had no real obligation to do it.
However, with this hitting the news now in this form - if the article is 'premature' with its assessment and AZ has not yet decided on whether to honor the tickets or not, this will definately heat up the soup pot. If AZ truly plans to back out, it will look much worse for them if the media declared they would honor the tickets.
However, with this hitting the news now in this form - if the article is 'premature' with its assessment and AZ has not yet decided on whether to honor the tickets or not, this will definately heat up the soup pot. If AZ truly plans to back out, it will look much worse for them if the media declared they would honor the tickets.
Apr 6, 2006, 4:00 pm
#2111
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Originally Posted by dohvegas
Good news if CNN has it's facts straight! ^
Perhaps people posting their info in their messages would help... If there is any updated info for those without ticket numbers I'd appreciate it.
Booked Orbitz, no ticket number, not shipped, canceled with no notification.
Perhaps people posting their info in their messages would help... If there is any updated info for those without ticket numbers I'd appreciate it.
Booked Orbitz, no ticket number, not shipped, canceled with no notification.
Apr 6, 2006, 4:02 pm
#2115
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Originally Posted by PHLDividends
I'm not happy about this result - looks like those of us who had confirmation numbers (but the tickets were not yet issued) are out of luck. Again, I ask what does "your flight is confirmed" mean, then? 
And I only bought one set of tickets.
And I only bought one set of tickets.